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研究生: 游志倫
Yu-Chih Lun
論文名稱: 物聯網運用於智慧家庭之研究-以銀髮族獨居長者使用居家健康照護服務為例
Apply Internet of Thing (IoT) to Smart Home-Examples of Healthcare Service for Elders Living Alone
指導教授: 盧希鵬
Hsi-Peng Lu
羅天一
Tain-yi Luor
口試委員: 黃世禎
Sun-Jen Huang
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 80
中文關鍵詞: 物聯網居家照護智慧家庭雲端服務
外文關鍵詞: Internet of things (IoT), home care, smart home, cloud service
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  • 人口是國家構成的基本要素之一,人口素質的提升與人口結構資源分配則是決定國家發展的重要關鍵。對臺灣而言,現今最主要的問題之一,是人口的老化與少子化趨勢,造成就業和就學人口減少,這兩個問題不僅僅難以逆轉,兩者關係環環相扣且相互影響。
    由於工商社會的快速發展加上連網經濟的興起,已經改變一般民眾生活習慣,工作的場域也已經不在只限定在公司,Anytime and Anywhere 的工作型態已經是趨勢。物價飛漲與產業全球化的競爭,使得現今的家庭結構出現了破壞性的改變,那就是小家庭化與家人共同相處的時間日益減少,家庭成員都必須工作或上學,家中長者都單獨留在家中,加上現今國家安養機構的缺乏,大部分的銀髮長者無法進入有人照護的安養機構,因此絕大部分長者必須獨自在家,面對突發狀況的挑戰與威脅。
    因此本研究欲探討照顧者和銀髮長者對於物聯網智慧家庭應用於老人居住照顧服務的使用動機為何,試想透過問卷調查法,分析在獨居生活的問題上,是否可以透過物聯網智慧家庭的居家自動化和健康照護系統,來建構物聯網智慧家庭的居家照護系統,來補強現行老人緊急救援系統不足的部分。試想當獨居銀髮長者在家中發生危難時,可以透過物聯網「全面感知、可靠傳遞、智慧處理」的三大特性,分析當時的狀況,在第一時間自動發出緊急通知給親屬或是通知『119』、『110』、『112』求救專線,來達成縮短黃金救護時間,降低銀髮長者獨居意外死亡的風險,以免造成無法彌補的憾事。本研究欲了解銀髮長者獨居的原因和生活習慣,採用問卷調查的研究方法,針對銀髮長者的子女進行問卷調查,所取得的資料為研究樣本,經分析結果後,做為物聯網智慧家庭應用於老人居住照顧服務的依據。
    本研究透過照顧者父母親基本資料、照顧者父母親經濟來源、照顧者父母親休閒和交友狀況、照顧者父母親資通訊產品使用狀況、物聯網智慧家庭應用於老人居住照顧服務認知調查及物聯網智慧家庭應用於老人居住照顧服務負擔認知調查等,六構面加以調查、分析和探討,經過問卷調查得知現今銀髮長者對物聯網的科技認知普遍不足情況下,對於要購買和使用物聯網相關產品,還需要多一點時間推廣,讓照顧者和銀髮長者來接受物聯網產品及服務,這是台灣ICT產業和政府需要努力的地方,普及老人居住照顧服務,真正造福照顧者和銀髮長者,讓每個家庭成員都能安心和放心,是本研究由衷的希望。


    Population is one of the elementary factors to constitute a country while enhancements of human quality and distributions of structure and resource of the population are the focal point to determine the national development. So far as Taiwan is concerned, one of the primary problems now is the tendency of aging population and low fertility that may reduce the population in employment and school attendance; these two issues are not only difficult to be reversed, but also interlocked and interplayed in the relation amid them.
    Owing to rapid development of the industrial society, together with emerging of the online economy, general living habits of the populace have been changed. The working place is no longer being confined to the company, instead, workplace exists in anywhere and evolve into a trend to work anytime. Competitions of the soaring prices and the industrial globalization have the modern family structure emerge a sabotaged alteration, which means, the formation of small family becomes even more popular when all family members have to work, or go to school, that gradually and substantially reduces the time for the families in reunion. As the elderly members were obliged to stay at home alone, and the scanty of national nursing institution, most senior citizens are unable to enter the long-term care institution and have to stay alone at home to face the unpredictable challenges and threats.
    Hence, this study is to explore the relation between caregiver and senior if there is any motive to apply the Iot onto the homecare service and if the living automation and healthcare system, through the Iot, can create a homecare system of the Iot Smart Home to reinforce the insufficient emerging rescue system for senior citizens. As an emergency occurs, the old person living alone at home can analyze the current conditions through Iot’s three major traits respectively as “Comprehensive perception, reliable communication, and smart transaction” to transmit urgent message to his relatives, or to call the emergency numbers such as 119, 110, or 112, so as to shorten the precious rescuing time, decrease the risk of elders’ accidental death, and avoid causing irreparable results. To comprehend what is the elders’ solitary living cause and their living habits, this research adopts the questionnaire as a studying method and collects the data sent back by elders’ children as the studying sample, then, upon analyses, we utilizes it as a basis to apply IoT Smart Home onto elders’ homecare service.
    This study has investigated, analyzed, and explored six perspectives respectively as the basic information, the economical resource, the leisure and pal-making status, and the (information) technological products of caregivers’ parent, as well as the IoT Smart Home applying onto the cognition survey of the elders’ living care service, and of the elders’ living care service burden. Through questionnaires, we have learnt that the cognition of senior citizens to IoT’s technology is generally insufficient, thus, in terms of purchasing products through IoT, it still needs additional time to promote this channel for caregivers and seniors able to accept IoT’s products and services; this is exactly a key point for Taiwan ICT industries and our government to make a further endeavor. The sincere expectation of this research is to popularize elders’ living care service, authentically benefit caregivers and senior citizens, and have one and each of the family members feel easy and rest assured in daily living.

    摘要 I ABSTRACT III 誌謝 V 目錄 VI 圖目錄 VIII 表目錄 IX 第一章 緒論 1 1.1 研究背景與動機 2 1.2 研究問題與目的 11 1.3 研究範圍與流程 12 第二章 文獻探討 15 2.1 獨居老人之意涵 15 2.2 獨居老人之成因 16 2.3 獨居老人之生活照顧模式 18 2.4 獨居老人之生活需求與台灣社會福利資源 18 2.5 高齡化趨勢的衝擊與商機 21 2.6 高齡化居家安全與健康照護之現況與挑戰 29 2.7 物聯網產業發展與技術趨勢 33 第三章 研究方法 40 3.1 研究架構 40 3.2 研究對象 41 3.3 研究工具 43 3.4 研究步驟 43 3.5 資料分析 44 第四章 研究結果 46 4.1 照顧者和父母親目前狀況分析 46 4.2 照顧者父母親經濟來源 48 4.3 照顧者的父母親休閒活動和交友狀況 50 4.4 照顧者父母親資通訊產品使用狀況 51 4.5 物聯網智慧家庭應用於老人居住照顧服務認知調查 52 4.6 物聯網智慧家庭應用於老人居住照顧服務負擔認知調查 54 第五章 研究結論與建議 57 5.1 研究結論 57 5.2 研究建議 61 參考文獻 63 附錄一 66

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