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研究生: Luu Huu Van
Luu Huu Van
論文名稱: Multi-criteria Decision Making Models Under Fuzzy and Neutrosophic Environments and Their Applications
Multi-criteria Decision Making Models Under Fuzzy and Neutrosophic Environments and Their Applications
指導教授: 喻奉天
Vincent F. Yu
周碩彥
Shuo-Yan Chou
口試委員: Vincent Feng-Tien Yu
Vincent Feng-Tien Yu
Shuo-Yan Chou
Shuo-Yan Chou
Yu-Chung Tsao
Yu-Chung Tsao
Kung-Jen Wang
Kung-Jen Wang
Jeng-Ming Chen
Jeng-Ming Chen
Shih-Wei Lin
Shih-Wei Lin
學位類別: 博士
Doctor
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2018
畢業學年度: 106
語文別: 英文
論文頁數: 103
中文關鍵詞: Multi-criteria decision makingGeneralized fuzzy numberTOPSISQFDinterval bipolar neutrosophic setLinguistic neutrosophic setGreen supplier selection
外文關鍵詞: Multi-criteria decision making, Generalized fuzzy number, TOPSIS, QFD, Interval bipolar neutrosophic set, Linguistic neutrosophic set, Green supplier selection
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  • Green supplier evaluation and selection plays a crucial role in the green supply chain management of any organization to reduce the purchasing cost of materials and increase the flexibility and quality of products. To select the appropriate suppliers, many qualitative and quantitative criteria need to be considered in the decision process. Therefore, green supplier selection and evaluation can be considered as a multi-criteria decision making (MCDM) problem in vague environment.
    Although many MCDM models have been proposed to evaluate and select suppliers. However, most existing fuzzy MCDM approaches has developed based on normal fuzzy numbers or converting from generalized fuzzy numbers into normal fuzzy numbers through normalization process. This leads to a restriction in the application of the fuzzy MCDM approaches. Therefore, this paper developed a new MCDM approach using generalized fuzzy numbers to select and segment suppliers. In the proposed generalized fuzzy MCDM approach, the ratings of alternatives and importance weights of criteria are expressed in linguistic terms using generalized fuzzy numbers. An application to a supplier selection and segmentation is presented.
    Quality function deployment (QFD) recently has become a widely used quality management tool in product design and development. Various QFD approaches using crisp and fuzzy numbers have been presented in the literature. However, there exist few studies on the application of QFD technique under neutrosophic environment and no research has extended QFD for interval neutrosophic sets (INS) thus far. As a result, this study proposes a new integrated QFD-based INS for supporting the green supplier evaluation and selection process. In the proposed approach, the relative importance of the “WHATs,” the “HOWs”-“WHATs” correlation scores, the resulting weights of the “HOWs,” and the impact of each potential green supplier are assessed in INS. The technique for order performance by similarity to ideal solution (TOPSIS) is developed based on INS to obtain the final ranking of alternatives. A case study is further used to illustrate the computational procedure of the proposed approach.
    Nowadays, the TOPSIS method is one of the well-known methods for classical MCDM. Many TOPSIS methods have been proposed to solve the real life problem using fuzzy sets and an extension of the fuzzy sets (bipolar fuzzy sets, intuitionistic fuzzy sets, neutrosophic sets, bipolar neutrosophic sets). It seems that no study has developed the TOPSIS method under interval bipolar linguistic neutrosophic environments. Therefore, this study proposes a new TOPSIS method using interval bipolar linguistic neutrosophic set (IBLNS) to evaluate and select the green supplier. In the propose method, some set theoretic operations, such as union, intersection and complement and the operational rules of IBLNS-TOPSIS are defined. Then, the TOPSIS procedure in IBLNS and an application to a green supplier selection are presented.


    Green supplier evaluation and selection plays a crucial role in the green supply chain management of any organization to reduce the purchasing cost of materials and increase the flexibility and quality of products. To select the appropriate suppliers, many qualitative and quantitative criteria need to be considered in the decision process. Therefore, green supplier selection and evaluation can be considered as a multi-criteria decision making (MCDM) problem in vague environment.
    Although many MCDM models have been proposed to evaluate and select suppliers. However, most existing fuzzy MCDM approaches has developed based on normal fuzzy numbers or converting from generalized fuzzy numbers into normal fuzzy numbers through normalization process. This leads to a restriction in the application of the fuzzy MCDM approaches. Therefore, this paper developed a new MCDM approach using generalized fuzzy numbers to select and segment suppliers. In the proposed generalized fuzzy MCDM approach, the ratings of alternatives and importance weights of criteria are expressed in linguistic terms using generalized fuzzy numbers. An application to a supplier selection and segmentation is presented.
    Quality function deployment (QFD) recently has become a widely used quality management tool in product design and development. Various QFD approaches using crisp and fuzzy numbers have been presented in the literature. However, there exist few studies on the application of QFD technique under neutrosophic environment and no research has extended QFD for interval neutrosophic sets (INS) thus far. As a result, this study proposes a new integrated QFD-based INS for supporting the green supplier evaluation and selection process. In the proposed approach, the relative importance of the “WHATs,” the “HOWs”-“WHATs” correlation scores, the resulting weights of the “HOWs,” and the impact of each potential green supplier are assessed in INS. The technique for order performance by similarity to ideal solution (TOPSIS) is developed based on INS to obtain the final ranking of alternatives. A case study is further used to illustrate the computational procedure of the proposed approach.
    Nowadays, the TOPSIS method is one of the well-known methods for classical MCDM. Many TOPSIS methods have been proposed to solve the real life problem using fuzzy sets and an extension of the fuzzy sets (bipolar fuzzy sets, intuitionistic fuzzy sets, neutrosophic sets, bipolar neutrosophic sets). It seems that no study has developed the TOPSIS method under interval bipolar linguistic neutrosophic environments. Therefore, this study proposes a new TOPSIS method using interval bipolar linguistic neutrosophic set (IBLNS) to evaluate and select the green supplier. In the propose method, some set theoretic operations, such as union, intersection and complement and the operational rules of IBLNS-TOPSIS are defined. Then, the TOPSIS procedure in IBLNS and an application to a green supplier selection are presented.

    ABSTRACT i ACKNOWLEDGEMENTS iii TABLE OF CONTENTS iv LIST OF TABLES vii LIST OF FIGURES ix LIST OF ABBREVIATIONS x CHAPTER ONE INTRODUCTION 1 1.1. Research background and motivation 1 1.2. Research objectives and contributions 4 1.3. Organization of dissertation 5 CHAPTER TWO FUZZY AND NEUTROSOPHIC SETS THEORY 8 2.1. Fuzzy set theory 8 2.1.1. Fuzzy sets 8 2.1.2. Based concept of trapezoidal generalized fuzzy numbers 8 2.1.3. Arithmetic operations on generalized trapezoidal fuzzy numbers 9 2.1.4. -cuts of generalized fuzzy numbers 10 2.1.5. Arithmetic operations on generalized fuzzy numbers 10 2.2. Neutrosophic set 11 2.2.1. Definition of neutrosophic set 11 2.2.2. Interval neutrosophic sets 11 2.2.3. Interval neutrosophic linguistic set 12 2.2.4. Operational rules of the interval neutrosophic value 12 2.2.5. Distance between two neutrosophic values 13 2.2.6. Bipolar-valued fuzzy set 13 2.2.7. Bipolar neutrosophic set 14 2.2.8. Interval valued bipolar neutrosophic set 14 2.3. Linguistic variables, generalized fuzzy numbers and neutrosophic linguistic variables 14 2.3.1. Linguistic variables and generalized fuzzy numbers 14 2.3.2. Linguistic variables and neutrosophic linguistic variables 15 CHAPTER THREE A GENERALIZED FUZZY MULTI-CRITERIA DECISION MAKING APPROACH FOR SOLVING SUPPLIER SELECTION AND SEGMENTATION PROBLEMS 17 3.1. A review of multi-criteria decision making approaches for supplier selection and segmentation 17 3.2. The proposed multi-criteria decision making approach using generalized fuzzy numbers 21 3.2.1. Identification of a number of capabilities and willingness criteria 21 3.2.2. Aggregation of the importance weights of the capabilities and willingness criteria 23 3.2.3. Aggregation of the ratings of supplier versus capabilities and willingness criteria 23 3.2.4. Construction of the weighted fuzzy decision matrix 23 3.2.5. Defuzzification 24 3.2.6. Segmentation of the suppliers 25 3.3. Application to green supplier selection and segmentation 25 3.3.1. Aggregation of the importance weights of the respective capabilities and willingness criteria 26 3.3.2. Aggregation of the ratings of supplier versus the capabilities and willingness criteria 27 3.3.3. Determination of the weighted rating 30 3.3.4. Calculation of the distance of each supplier 31 3.3.5. Segmentation of the suppliers 32 3.4. Comparison of the proposed method with another fuzzy MCDM method 33 CHAPTER FOUR AN INTEGRARTED QUALITY FUNCTION DEPLOYMENT APPROACH BASED ON INTERVAL NEUTROSOPHIC SET FOR GREEN SUPPLIER EVALUATION AND SELECTION 39 4.1. A review of quality function deployment approach for green supplier selection and evaluation 39 4.2. Developing an integrated QFD approach using interval neutrosophic set 45 4.2.1. Identify the characteristics that the product being purchased must have (internal variables or “WHATS”) to meet the company’s needs and aggregate the relative importance of “WHATS” 46 4.2.2. Identify the criteria relevant to supplier assessment (external variables or “HOWS”) and aggregate the “WHATS”-“HOWS” correlation scores 47 4.2.3. Determine the weights of the “HOWs” criteria 48 4.2.4. Determine each potential supplier impact on the attributes considered “HOWs” 48 4.2.5. Normalize the averaged ratings 49 4.2.6. Determine the standardized weighted rating 49 4.2.7. Derive and 50 4.2.8. Find the closeness coefficient and ranking order of alternatives 50 4.3. Application the proposed QFD method for green supplier evaluation and selection 4.3.1. Aggregate the importance weights of the “WHATs” 51 4.3.2. Aggregate the “HOWs”-“WHATs” correlation scores 52 4.3.3. Aggregate the importance weights of the “HOWs” 53 4.3.4. Determine each potential supplier’s impacts on the attributes considered the “HOWs” 54 4.3.5. Normalize the averaged ratings and weights of the “HOWs” 55 4.3.6. Determine the standardized weighted rating 55 4.3.7. Derive and 55 4.3.8. Find the closeness coefficient and ranking order of each supplier 56 CHAPTER FIVE A TOPSIS METHOD USING INTERVAL BIPOLAR LINGUISTIC NEUTROSOPHIC SET 57 5.1. Interval bipolar linguistic neutrosophic set 57 5.2. Operational rules of interval bipolar linguistic neutrosophic set 61 5.3. The extended TOPSIS method for multi-criteria decision-making based on interval bipolar linguistic neutrosophic set 63 5.4. Application of the proposed TOPSIS method 66 CHAPTER SIX CONCLUSION AND DISCUSSION 72 6.1. Conclusion 72 6.2. Limitation and suggestions for further research 73 REFERENCES 74 BIOGRAPHY 90

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