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研究生: 陳柳伶
Pornnapha Montrikittiphant
論文名稱: Purchase Intention of Cosmetic "Brand X" in the World of Marketing Communication
Purchase Intention of Cosmetic "Brand X" in the World of Marketing Communication
指導教授: 葉穎蓉
Ying-Jung Yeh
口試委員: 陳春希
Chun-Hsi Chen
房美玉
Mei-Yu Fang
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2020
畢業學年度: 108
語文別: 英文
論文頁數: 39
中文關鍵詞: CosmeticsBrandingPurchase IntentionTheory Planned BehaviorMarketing
外文關鍵詞: Cosmetics, Branding, Purchase Intention, Theory Planned Behavior, Marketing
相關次數: 點閱:300下載:7
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This study aims to research on influential factors on purchase intention of cosmetic “Brand X”. Hypotheses are developed from previous literature reviews on consumers’ behavior, including an adoption from the framework of Theory Planned Behavior and Branding. The five constructs are Brand Loyalty (BL), Brand Knowledge (BK), Perceived Behavioral Control (PBC), Subjective Norm (SN) and Prior Experience (PE), which are expected to have positive influence on Purchase Intention (PI). An online survey of questionnaire has been done to test on these hypotheses. The collected data is examined using descriptive analysis and regression analysis to discuss on the purchase intention of cosmetics. The impact of culture on the conceptual model is taken into account. Different nationalities may show different factors affecting PI, as a result of making a comparison between Thai and non-Thai nationalities in this case. Hofstede’s model is used to explain further on the cultural perspective.
As the internet becomes part of our everyday life, this study discusses further on the effect of both traditional and modern marketing channels (Flyer, Facebook, YouTube, Influencer, etc.) along with their attributes of information to the customers’ purchase decision. The result reveals the importance of world-of-mouth, website, and influencer that have a strong influence on shopping by emphasizing on being ‘informative’ and ‘trustworthy’. Finally, the topic of cosmetics is chosen because of its benefits to a wide range of target audiences and a potential market growth presented from many researches.


This study aims to research on influential factors on purchase intention of cosmetic “Brand X”. Hypotheses are developed from previous literature reviews on consumers’ behavior, including an adoption from the framework of Theory Planned Behavior and Branding. The five constructs are Brand Loyalty (BL), Brand Knowledge (BK), Perceived Behavioral Control (PBC), Subjective Norm (SN) and Prior Experience (PE), which are expected to have positive influence on Purchase Intention (PI). An online survey of questionnaire has been done to test on these hypotheses. The collected data is examined using descriptive analysis and regression analysis to discuss on the purchase intention of cosmetics. The impact of culture on the conceptual model is taken into account. Different nationalities may show different factors affecting PI, as a result of making a comparison between Thai and non-Thai nationalities in this case. Hofstede’s model is used to explain further on the cultural perspective.
As the internet becomes part of our everyday life, this study discusses further on the effect of both traditional and modern marketing channels (Flyer, Facebook, YouTube, Influencer, etc.) along with their attributes of information to the customers’ purchase decision. The result reveals the importance of world-of-mouth, website, and influencer that have a strong influence on shopping by emphasizing on being ‘informative’ and ‘trustworthy’. Finally, the topic of cosmetics is chosen because of its benefits to a wide range of target audiences and a potential market growth presented from many researches.

Chapter 1: Introduction 1.1 Research Background 1.2 Research Purposes and Objective 1.3 Research Outline Chapter 2: Literature Review 2.1 Consumers’ Purchasing Intentions 2.2 The Theory of Planned Behavior 2.3 Hofstede’s Cultural Dimensions Chapter 3: Hypotheses Development 3.1 Brand Loyalty 3.2 Brand Knowledge 3.3 Perceived Behavioral Control 3.4 Subjective Norm 3.5 Prior Experience Chapter 4: Research Methodology 4.1 Data Collection and Procedure 4.2 Measurement Items Chapter 5: Result and Data Analysis 5.1 Samples 5.2 Evaluation of the Measurement Model 5.3 Testing Hypotheses Chapter 6: Conclusion 6.1 Discussion 6.2 Managerial Implication 6.3 Limitation and Suggestion for Future Research References Appendix I: Summary of Each Construct’s Items Used in the Questionnaire Appendix II: Questionnaire on Google Forms

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