簡易檢索 / 詳目顯示

研究生: 嚴永傑
Yung-chieh Yen
論文名稱: 消費者對品牌延伸之評估
Consumers' Evaluation of Brand Extensions
指導教授: 吳克振
Couchen Wu
口試委員: 許勝雄
Sheng-hsiung Huang
陳振祥
Jen-shyang Chen
謝光進
Kong-king Shieh
葉明義
Ming-yih Yeh
學位類別: 博士
Doctor
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2007
畢業學年度: 95
語文別: 英文
論文頁數: 53
中文關鍵詞: 品牌延伸品牌寬度品牌觀念廣告訴求調節焦點
外文關鍵詞: brand extension, brand breadth, brand concept, advertising appeal, regulatory focus
相關次數: 點閱:311下載:1
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 本論文以兩個研究來檢驗消費者對品牌延伸態度的影響因素,第一個研究發現消費者對母品牌的信任與情感是影響品牌延伸態度的重要因素,若品牌延伸到與母品牌產品類別相似性高時,只有當消費者對母品牌具有高度的信任或情感的條件下,消費者會偏好狹窄品牌相較於寬廣品牌的延伸,若品牌延伸到與母品牌產品類別相似性低時,消費者總是會偏好寬廣品牌相較於狹窄品牌的延伸。第二個研究發現品牌觀念和自我調節焦點會影響消費者對延伸產品在廣告宣稱上的偏好, 預防焦點的消費者相較於促進焦點的消費者喜歡延伸產品與母品牌觀念一致的廣告宣稱,相反地,促進焦點的消費者相較於預防焦點的消費者喜歡延伸產品與產品類別一致的廣告宣稱,另外,當延伸產品的廣告訴求與母品牌觀念不一致時,增加與母品牌觀念一致的利益,可以提高預防焦點的消費者對品牌延伸的接受度。


    This thesis examined factors influencing consumers' attitude toward brand extensions through two studies. The first study found that trust and affect in the parent brand are important factors influencing consumers' brand extension attitude, and in a brand extension into product categories of high similarity, only when consumers have high trust or affect in the parent brand, would they prefer the extension by the narrow brand to that by the broad brand; conversely, in a brand extension into product categories of low similarity, consumers would always prefer the extension by the broad brand to that by the narrow brand. The second study found that brand concept and consumers' self-regulatory focus would influence their preference for advertising claims used for the extension product. Prevention-focused consumers preferred claims that are consistent with the parent brand concept more than promotion-focused consumers; in contrast, promotion-focused consumers preferred claims that stress the extension's product category congruency more than prevention-focused consumers. Further, when advertising appeal used for the extension is inconsistent with the parent brand concept, the inclusion of benefits consistent with the parent brand concept could increase prevention-focused consumers' acceptance of the brand extension.

    Chinese Abstract --------------------------------------Ⅰ English Abstract --------------------------------------Ⅱ Acknowledgement ---------------------------------------Ⅲ Contents ----------------------------------------------IV List of Figures and Tables ----------------------------Ⅴ Chapter 1 Introduction --------------------------1 Chapter 2 Study 1: How the Strength of Parent Brand Associations Influence the Interaction Effects of Brand Breadth and Product Similarity with Brand Extension Evaluations -------------------------3 2.1 Conceptual Background and Hypotheses -----------4 2.2 Method ---------------------------------------9 2.3 Results --------------------------------------13 2.4 Discussion -----------------------------------17 Chapter 3 Study 2: How Self-regulatory Focus Influence Consumers’ preference for Different Types of Advertising Appeals in Brand Extension Evaluations ------------------------------------------------19 3.1 Conceptual Background and Hypotheses -----------20 3.2 Experiment 1 -----------------------------------28 3.3 Results ---------------------------------------32 3.4 Discussion -----------------------------------34 3.5 Experiment 2 -----------------------------------35 3.6 Results -----------------------------------36 3.7 Discussion -----------------------------------37 3.8 General Discussion -----------------------------38 Chapter 4 Conclusion -----------------------------40 4.1 Summary of Research Findings -------------------40 4.2 Managerial Implications -------------------41 4.3 Limitations and Future Research ----------------42 References ---------------------------------------45 Appendix ---------------------------------------51 About the Author ---------------------------------------53

    Aaker, D.A. and Keller, K.L. (1990), “Consumer evaluations of brand extension”, Journal of Marketing, Vol. 54, January, pp. 27–41.
    Aaker, J.L. and Lee, A.Y. (2006), “Understanding regulatory fit”, Journal of Marketing Research, Vol. 43, February, pp. 15–19.
    Ang, S.H. and Ching Lim, E.A. (2006), “The influence of metaphors and product type on brand personality perceptions and attitudes”, Journal of Advertising, Vol. 35 No. 2, pp. 39–53.
    Batra, R. and Ahtola, O.T. (1990), “Measuring the hedonic and utilitarian sources of consumer attitudes”, Marketing Letters, Vol. 2, pp. 159–70.
    Boush, D.M., Shipp, S., Loken, B., Gencturk, E., Crockett, S., Kennedy, E., Minshall, B., Misurell, D., Rochford, L. and Strobel, J. (1987), “Affect generalization to similar and dissimilar brand extensions”, Psychology and Marketing, Vol. 4 No. 3, pp. 225–37.
    Boush, D.M. and Loken, B. (1991), “A process-tracing study of brand extension evaluation”, Journal of Marketing Research, Vol. 28, February, pp. 16–28.
    Broniarczyk, S.M. and Alba, J. W. (1994), “The importance of the brand in brand extension”, Journal of Marketing Research, Vol. 31, May, pp. 214–28.
    Bridges, S., Keller, K.L. and Sood, S. (2000), “Communication strategies for brand extensions: enhancing perceived fit by establishing explanatory links”, Journal of Advertising, Vol. 29 No. 4, pp. 1–11.
    Bhat, S. and Reddy, S.K. (2001), “The impact of parent brand attribute associations and affect on brand extension evaluation”, Journal of Business Research, Vol. 53, September, pp. 111–22.
    Brockner, J., Paruchuri, S., Idson, L.C. and Higgins, E.T. (2002), “Regulatory focus and the probability estimates of conjunctive and disjunctive events”, Organizational Behavior and Human Decision Processes, Vol. 87 No. 1, January, pp. 5–24.
    Barone, M.J. (2005), “The interactive effects of mood and involvement on brand extension evaluations”, Journal of Consumer Psychology, Vol. 15 No. 3, pp. 263-70.
    Crowe, E. and Higgins, E.T. (1997), “Regulatory focus and strategic inclinations: promotion and prevention in decision making”, Organizational Behavior and Human Decision Processes, Vol. 69 No. 2, February, pp. 117–32.
    Chaudhuri, A. and Holbrook, M.B. (2001), “The chain of effects from brand trust and brand affect to brand performance: The role of brand loyalty”, Journal of Marketing, Vol. 65, April, pp. 81–93.
    Chernev, A. (2001), “The impact of common features on consumer preferences: a case of confirmatory reasoning”, Journal of Consumer Research, Vol. 27, March, pp. 475–88.
    Chaudhuri, A. and Holbrook, M. B. (2002), “Product-class effects on brand commitment and brand outcomes: The role of brand trust and brand affect”, Brand Management, Vol. 10, February, pp. 33–58.
    Chernev, A. (2004), “Goal orientation and consumer preference for the status quo”, Journal of Consumer Research, Vol. 31, December, pp. 557–65.
    Dawar, N. (1996), “Extensions of broad brands: the role of retrieval in evaluations of fit”, Journal of Consumer Psychology, Vol. 5 No. 2, pp. 189–207.
    Erdem, T. and Swait, J. (2004), “Brand credibility, brand consideration, and choice”, Journal of Consumer Research, Vol. 31, June, pp. 191–98.
    Fazio, R.H., Sanbonmatsu, D.M., Powell, M.C. and Kardes, F.R. (1986), “On the automatic activation of attitudes”, Journal of Personality and Social Psychology, Vol. 50 No. 2, pp. 229–38.
    Florack, A. and Scarabis, M. (2006), “How advertising claims affect brand preferences and category – brand associations: the role of regulatory fit”, Psychology and Marketing, Vol. 23 No. 9, pp. 741–55.
    Gürhan-Canli, Z. and Batra, R. (2004), “When corporate image affects product evaluations: The moderating role of perceived risk”, Journal of Marketing Research, Vol. 41 May, pp. 197–205.
    Holbrook, M.B. and Hirschman, E.C. (1982), “The experiential aspects of consumption: Consumer fantasies, feelings, and fun”, Journal of Consumer Research, Vol. 9 No. 2, September, pp. 132–40.
    Herr, P.M., Farquhar, P.H. and Fazio, R.H. (1996), “Impact of dominance and relatedness on brand extensions”, Journal of Consumer Psychology, Vol. 5 No. 2, pp. 135–59.
    Higgins, E.T., Shah, J. and Friedman, R. (1997), “Emotional responses to goal attainment: strength of regulatory focus as moderator”, Journal of Personality and Social Psychology, Vol. 72 No. 3, pp. 515–25.
    Higgins, E.T. (2000), “Making a good decision: value from fit”, American Psychologist, Vol. 55, pp. 1217–33.
    Hawkins, D.I., Best, R.J. and Coney, K.A. (2004), Consumer Behavior: Building Marketing Strategy, McGraw-Hill, New York, NY.
    Idson, L.C. and Higgins, E.T. (2000), “How current feedback and chronic effectiveness influence motivation: everything to gain versus everything to lose”, European Journal of Social Psychology, Vol. 30, pp. 583-92.
    Johar, J.S. and Sirgy, M.J. (1991), “Value-expressive versus utilitarian advertising appeals: when and why to use which appeal”, Journal of Advertising, Vol. 20 No. 3, pp. 39–53. September, pp. 23–33.
    Keller, K.L. and Aaker, D.A. (1992), “The effects of sequential introduction of brand extensions”, Journal of Marketing Research, Vol. 29, February, pp. 35–50.
    Keller, K.L. (1993), “Conceptualizing, measuring, and managing customer-based brand equity”, Journal of Marketing, Vol. 57 January, pp. 1–22.
    Keller, K.L. (1998), Strategic brand management: Building, measuring, and managing brand equity, Prentice-Hall, Upper Saddle River, NJ.
    Kempf, D.S. (1999), “Attitude formation from product trial: distinct roles of cognition and affect for hedonic and functional products”, Psychology and Marketing, Vol. 16 No. 1, pp. 35–50.
    Liberman, N., Idson, L.C., Chamacho, C.J. and Higgins, E.T. (1999), “Promotion and prevention choices between stability and change”, Journal of Personality and Social Psychology, Vol. 77 No. 6, pp. 1135–45.
    Labroo, A.A. and Lee, A.Y. (2006), “Between two brands: a goal fluency account of brand evaluation”, Journal of Marketing Research, Vol. 43, August, pp. 374–85.
    Maclnnis, D.J. and Jaworski, B.J. (1989), “Information processing from advertisements: toward an integrative framework”, Journal of Marketing, Vol. 53, October, pp. 1–23.
    Morgan, R.M. and Hunt, S.D. (1994), “The commitment–trust theory of relationship marketing”, Journal of Marketing, Vol. 58, July, pp. 20–38.
    Meyvis, T. and Janiszewski, C. (2004), “When are broader brands stronger brands? An accessibility perspective on the success of brand extensions”, Journal of Consumer Research, Vol. 31, September, pp. 346–57.
    Martin, I.M., Stewart, D.W. and Matta, S. (2005), “Branding strategies, marketing communication, and perceived brand meaning: the transfer of purposive, goal-oriented brand meaning to brand extensions”, Journal of the Academy of Marketing Science, Vol. 33 No. 3, pp. 275–94.
    Park, C.W., Jaworski, B.J. and Maclnnis, D.J. (1986), “Strategic brand concept-image management”, Journal of Marketing, Vol. 50, October, pp. 135–45.
    Park, C.W., Milberg, S. and Lawson, R. (1991), “Evaluation of brand extensions: The role of product feature similarity and brand concept consistency”, Journal of Consumer Research, Vol. 18, September, pp. 185–93.
    Park, J.W., Kim, K.H. and Kim, J.K. (2002), “Acceptance of brand extensions: interactive influences of product category similarity, typicality of claimed benefits, and brand relationship quality”, Advances in Consumer Research, Vol. 18, pp. 190–98.
    Pham, M.T. and Avnet, T. (2004), “Ideals and oughts and the reliance on affect versus substance”, Journal of Consumer Research, Vol. 30 No. 4, March, pp. 503–18.
    Reast, J.D. (2005), “Brand trust and brand extension acceptance: The relationship”, The Journal of Product & Brand Management, Vol. 14 No. 1, pp. 4–13.
    Sirgy, J.M. (1982), “Self-concept in consumer behavior: a critical review”, Journal of Consumer Research, Vol. 9, December, pp. 287–300.
    Sheinin, D.A. and Schmitt, B.H. (1994), “Extending brands with new product concepts: The role of category attribute congruity, brand affect, and brand breadth”, Journal of Business Research, Vol. 31, September, pp. 1–10.
    Woods, W.A. (1960), “Psychological dimensions of consumer decision”, Journal of Marketing, Vol. 24, pp. 15–19.
    Werth, L. and Foerster, J. (2006), “How regulatory focus influences consumer behavior”, European Journal of Social Psychology, Vol. 37 No. 1, pp. 33-51.
    Wang J. and Lee A.Y. (2006), “The role of regulatory focus in preference construction”, Journal of Marketing Research, Vol. 43, February, pp. 28–38.
    Yeo, J. and Park, J. (2006), “Effects of parent-extension similarity and self regulatory focus on evaluations of brand extensions”, Journal of Consumer Psychology, Vol. 16 No. 3, pp. 272-82.

    無法下載圖示 全文公開日期 2012/07/23 (校內網路)
    全文公開日期 本全文未授權公開 (校外網路)
    全文公開日期 本全文未授權公開 (國家圖書館:臺灣博碩士論文系統)
    QR CODE