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研究生: 柯俞帆
YU-FAN KO
論文名稱: 人工智慧徵才與組織吸引力之關聯
The correlation between AI-enabled recruitment and Organizational Attractiveness
指導教授: 曾盛恕
Seng-Su Tsang
口試委員: 曾盛恕
蔣成
李嘉林
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2023
畢業學年度: 112
語文別: 中文
論文頁數: 46
中文關鍵詞: 雇主品牌組織吸引力人工智慧徵才口碑評價個人與組織的適配度公平性
外文關鍵詞: Employer Brand, Organizational Attractiveness, AI-enabled Recruitment, Word-of-Mouth, Person-Organization Fit, Fairness Perception
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  • 本研究確定了當前徵才市場中,組織所打造的正面雇主品牌以及提升組織吸引力對人才招募產生重要而深遠的影響。隨著人工智慧技術在招募領域的應用逐漸普及,本研究旨在深入探討這種技術對徵才過程產生的影響,以及求職者對人工智慧徵才系統的口碑是否會對雇主品牌產生顯著的影響。除此之外,我們也研究在人工智慧徵才下,個人與組織之間的適配度及徵才方式的公平性是否成為影響組織吸引力的重要因素。這些研究將有助於更全面地了解人才招募過程中人工智慧的角色,並提供有價值的實務建議,以優化組織在競爭激烈的人才市場中的地位。
    這項研究使用了量化研究方法,總計收集到了403份有效問卷。經過分析,研究結果顯示,雇主品牌對組織吸引力產生了積極的正向影響,其中個人與組織的適配度會產生部分中介效果。求職者對人工智慧徵才的口碑會部分調節雇主品牌的相關路徑。另外也在研究中發現,求職者認為在人工智慧徵才下,此徵才方式的公平性也會正向調節影響雇主品牌與組織吸引力間的關聯性。


    This study identifies the significant and far-reaching impact of the positive employer brand created by organizations and the enhancement of organizational attractiveness on talent recruitment in the current hiring market. As artificial intelligence (AI) technology becomes increasingly prevalent in the recruitment field, this study aims to delve into the impact of this technology on the recruitment process and whether job seekers' perceptions of AI-enabled recruitment systems significantly affect organizational attractiveness. Additionally, we explore whether the Person-Organization fit and the fairness of the recruitment process become crucial factors influencing organizational attractiveness in the context of AI-enabled recruitment. These investigations contribute to a more comprehensive understanding of the role of AI in the talent recruitment process and provide valuable practical recommendations to optimize an organization's position in the fiercely competitive talent market.
    This study employed a quantitative research approach, collecting a total of 403 valid questionnaires. The results of the analysis indicate that the employer brand has a significantly positive impact on organizational attractiveness, with the fit between individuals and the organization serving as a partial mediator. The word-of-mouth of AI recruitment among job seekers partially moderates the relevant pathways of the employer brand. Furthermore, the study reveals that job seekers perceive fairness in AI recruitment methods, which positively moderates the relationship between the employer brand and organizational attractiveness.

    中文摘要 i Abstract ii 致謝 iii 目錄 iv 圖目錄 vi 表目錄 vii 第一章 緒論 1 1.1 研究背景與動機 1 1.2 研究問題與目的 2 1.3 研究流程 4 第二章 文獻探討 6 2.1 雇主品牌 6 2.2 組織吸引力 6 2.3 人工智慧徵才的應用與影響 8 2.4 個人與組織適配度 10 2.5 口碑評價 12 2.6 徵才方式的公平性 14 第三章 研究設計與方法 16 3.1 研究架構 16 3.2 研究假說 17 3.3 研究設計 17 3.4 研究範圍 18 3.5 研究分析與方法 19 3.5.1 描述性統計 19 3.5.2 信度分析 19 3.5.3 效度分析 20 3.5.4 結構方程模式 20 3.5.5 調節效果 21 第四章 資料分析與結果 22 4.1 樣本基本資料分析 22 4.2 信度分析與效度分析 23 4.3 結構方程模式分析 26 4.4 中介效果檢定 29 4.5 調節效果檢定 30 第五章 結論與建議 31 5.1 研究結論 31 5.2 研究貢獻 33 5.3 管理意涵 34 5.4 研究限制與後續研究建議 35 第六章 參考文獻 37 附錄:正式問卷 42

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