為何善待離職員工是一門好生意?這個問題在一些推動離職管理的知名企業中，找到了答案，透過離職管理可開發出離職員工背後隱藏的價值，其中包含了管理價值、品牌價值、合作價值、徵才價值、回任價值，可惜的是，多數企業並不重視離職管理，學術界對此議題的討論和著墨也不多，故本研究旨在探討對於自願性離職者之離職管理與離職價值回饋之關聯，並以組織認同度為調節變項，企圖擴展傳統的離職模型探討範疇，將其延伸到離職後的新管理思惟，並發展量化問卷及測量變項間的關係，提供後續學術研究及企業實務經營參考。

本研究採用便利抽樣問卷調查，回收有效樣本共計294份，經由資料統計分析，研究結果如下:
(1) 員工離職管理重視程度對其離職價值回饋意願度有顯著正向影響
(2) 員工知覺公司離職管理執行程度對其離職價值回饋意願度有顯著正向影響
(3) 組織認同度會強化員工離職管理重視程度與其離職價值回饋意願度正向影響
(4) 組織認同度會強化員工知覺離職管理執行程度與離職價值回饋意願度正向影響
(部分支持)

Why is it a good business to treat employees who are leaving? This problem has been found in some well-known enterprises that promote separation management. Through the separation management, the hidden value behind the departing employees can be developed, including management value, brand value, cooperation value, recruitment value, and return value. However, most companies do not pay attention to separation management, and there is not much discussion and inspiration on this topic in the academic community. Therefore, this study aims to explore the relationship between the separation management and the return value for voluntary resignees. In order to adjust the variables, it is attempted to expand the traditional separation model to explore the scope, extend it to the new management thinking of post-separation. And develop quantitative questionnaires and measure the relationship between variables, and provide the reference for follow-up academic research and corporate practice.

In this study, the sample survey was conducted, and a total of 294 valid samples were collected. Based on statistical analysis, the results are as follows:

(1)Valuing the separation management has a significant positive impact on the
willingness of return value.

(2)The execution level of companies’ separation management has a significant positive impact on the willingness of return value.

(3)Organizational recognition will strengthen the positive impact of the valuing of separation
management and the willingness of return value.

(4)Organizational recognition will strengthen the positive impact of execution level of companies’ separation management and the willingness of return value. (partial support)

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戴文寧、溫興琦(2004)。論離職員工對企業的價值。科技創業月刊，取自https://search.ehn3.com/doc_detail?dbcode=CJFQ&filename=KJCK200407025