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研究生: 游長霖
Chang-Lin Yu
論文名稱: 團隊特色對於組織績效的影響 -以高科技產業為例
Can Team Characteristic Influence Organization Performance?–A Case Study of High-tech Industry
指導教授: 何秀青
Mei H.C. Ho
謝宏麟
Hung-Lin Hsieh
口試委員: 劉顯仲
John S. Liu
王孔政
Kung-Jeng Wang
學位類別: 碩士
Master
系所名稱: 工程學院 - 高階科技研發碩士學位學程
Executive Master of Research and Development
論文出版年: 2019
畢業學年度: 107
語文別: 中文
論文頁數: 76
中文關鍵詞: 組織績效團隊特性跨國團隊學習機制
外文關鍵詞: Organization Characteristic, Learning, Leadership Characteristic, Organization performance
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研發團隊在現今科技進展快速的時代中,在高科技公司內部扮演了重要的角色,推動公司的創新能量與競爭實力,研發團隊就是高科技公司中的核心力量。而探討科技公司中研發團隊的組織績效與其組織特性之相關性,更是可以透過相關量化的研究進行深入的討論。
公司的組織績效,受到各項因素影響,除了外部市場的變化與競爭環境的變動。更有一大部分原因是來自於組織的內部,組織的特性、領導人的決策特性、公司內部專業的教育機制,種種因素都影響著整個公司整體的績效表現。
本研究針對國際在台的高科技公司與台灣高科技公司進行抽樣,選取了著名的外商科技公司如:Apple、Google等科技公司,在國內公司如:廣達電腦、仁寶電腦、鴻海科技等。並針對上述國內外公司工程師,進行問卷調查,有效樣本共88份。本研究討論組織特性、學習機制與領導人決策特性,在團隊中的重要性,以及對於組織績表現進行量化分析模型,就量化分析的結果進一步的分析個因素的重要性,並且比較外國公司與本國公司的差異性。
根據量化分析的結果,本提出研究發現就整體而言,組織特性、學習機制與領導者的決策特性,會對組織績效產生正反面的影響。並且對於台灣的高科技產業提出建議,讓台灣企業能夠學習國際在台企業的優點,並且避免其缺點。再者,也針對本研究的題目,提出對於未來研究方向的建議。


The R&D team is a core role in the organization evaluate the level of competitiveness of the company, especially in the change quickly enviormant. We can study the relationship between team performance and characteristic by data analysis method.
There are many conditions will impact organization performance. Not only outside marketing condition, but from inside of organization. Include organization characteristic, profession training system, leader ship characteristic.
In today business competition environment, organization can adapt the changes and new business models which can have adventage in competition. Organization need to make quick and correct dscision to face the chanllenge. The leadership style can decide the development of the company.
This research focus on foreign high-tech company and domestic high-tech company in Taiwan. We choose the foreign high-tech company (e.g. Apple.Inc, Google, DELL). The high-tech company in Taiwan we choose Quanta computer, Foxconn, Compal Electronics.Inc, ASUS. The companies are famous high-tech company in the world. We have the questionnaire to above companies’ employees.
Our case research the relationship between organization characteristic, learning system, leadership characteristic and organization performance. Use data analysis method to make the model for analysis. To find out the difference between foreign high-tech company and domestic high-tech company in Taiwan.
Finally, base on the data analysis result, we provide the study find out and some suggestion for Taiwan high-tech company. Taiwan high-tech company can refer the advantages from cross-country high-tech company and avoid the disadventages.

摘 要 I Abstract II 誌 謝 III 表目錄 VI 圖目錄 VII 第一章 緒論 1 1.1 研究背景 1 1.2 研究動機 2 1.3 研究問題 4 第二章 文獻探討 5 2.1 團隊組織 5 2.2 團隊特色與績效表現 6 2.2.1 團隊正式化 6 2.2.2 團隊目標導向 8 2.2.3 團隊自主性 11 2.2.4 團隊多元性 12 2.3 團隊學習機制 13 2.3.1 專業知識與技能 13 2.3.2 人際關係與溝通技巧 14 2.4 領導決策特性 16 2.5 組織績效 19 第三章 研究方法與研究設計 20 3.1概念性模型 20 3.2 研究假設 21 3.3變數的衡量 24 3.4 研究對象及抽樣方法 29 3.5 問卷設計 29 3.6資料分析方法 30 第四章 實證資料分析結果 31 4.1 樣本特徵 31 4.2 研究模型變數縮減 33 4.2.1 團隊目標導向構面 33 4.2.2團隊結構特性構面 35 4.2.3 學習訓練構面 37 4.2.4 主管決策特性構面 39 4.2.5 組織績效構面 39 4.3 各構面因素與組織績效之相關分析 41 4.4 台灣企業與外商科技公司之比較分析 44 第五章 結論與建議 51 5.1團隊特色的重要性 51 5.2學習與優勢的累積 52 5.3 領導特性的角色 53 5.4 台灣企業與外商企業之差異 54 5.5 研究發現與管理意涵 54 5.6 研究限制 55 5.7未來研究方向 56 參考文獻 57 一、英文文獻 57 二、中文文獻 60 附錄 61

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