本研究主要探討社會資本理論中情感基礎的信任，網路的組織結構以及資訊與通訊科技能力對於跨國企業的隱性知識和產品創新力之間的調節效果。本研究問卷在亞洲、歐洲和美國等國家發放，共發放了200份問卷，有效公司數為108間跨國公司，回收率為75%。本研究使用partial least squares (PLS) 來檢驗研究中的假設。雖然研究結果顯示隱性知識與產品創新力的關係是負相關的。但結果指出，情感基礎的信任，組織網絡結構以及資訊與通訊科技能力將會減弱隱性知識與新產品創新能力間的負向關係。在三個調節作用作，其中以情感基礎信任調節效果最大，網路的組織結果次大，資訊與通訊科技能力的調節效果最小。

The purpose of the study is to examine the moderating effect of social capital theory including affective-based trust, networking organization structure and information communication technology (ICT) competency that will mitigate the negative relationship between tacit knowledge and new product innovativeness within multinational companies (MNCs). The study is taken place in the context of the MNC in Asia, Europe and American. 200 questionnaires were distributed and gained 108 responders. The return rate is 75%. We use partial least squares (PLS) to test our hypothesis. Although, tacit knowledge has negative effect on new product innovativeness, the results show that the negative effect can be mitigated by affective-based trust, networking organization structure and ICT competency. Among those three moderators, the moderating effect of affective-based trust is the largest one, networking organization structure is the medium one, ICT competency is the smallest one.

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