簡易檢索 / 詳目顯示

研究生: 紀辰樺
CHEN-HUA CHI
論文名稱: 碎片化的所有權 — 共享經濟下心理所有權的探討
Fractional Ownership: A Study on psychological ownership in the sharing economy
指導教授: 吳克振
Ke-Zhen Wu
口試委員: 張順教
Shun-Jiao Zhang
王蕙芝
Hui-Zhi Wang
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2021
畢業學年度: 109
語文別: 中文
論文頁數: 69
中文關鍵詞: 心理所有權共享經濟使用權
外文關鍵詞: psychological ownership, sharing economy, access ownership
相關次數: 點閱:287下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 心理所有權,一項重要的資產,不論企業或是行銷人員都極力地想讓消費者保有的感覺。隨著科技的快速變遷,新型態的消費模式下,心理所有權面臨到前所未有的威脅。在共享經濟時代下,私人所有權的模式逐漸式微,取而代之的是短暫使用權的模式,「弱化所有權,釋放使用權」便成為共享經濟時代的精神。使用權的模式威脅到了心理所有權,消費者與物品的情感連結不再緊密,甚至認為物品不是屬於「我的」,在此種情形下便衍生出許多挑戰與問題。因此,保存心理所有權便成為公司策略與行銷人員的優先事項。
    而對於想參與共享經濟的企業家來說,卻是一片商機與藍海。在Peer-to-Peer(P2P)模式中,許多企業透過數位平台串聯供給與需求方,扮演中介的角色。想要創造網絡效應,就必須要有更多的供應方與需求方加入。因此,從心理所有權的角度來看,如何削弱所有權,將閒置物品的使用權釋放出來,以創造更多的供給,也是此篇所探討的方向。
    在研究一裡,我們透過命名的方式,在共享汽車上成功激發出心理所有權,而我們也驗證了較高的心理所有權可以對共享汽車產生更多的產品愛護傾向。此外,我們也想了解這段關係是否可以藉由認知責任來解釋。在研究二中,我們分別挑選了兩種性質不同的標的物來探討供應方的分享意願。在獨享(心理所有權較高)物品上,我們發現經濟利益及喜悅感與供應方的分享意願有關,而心理所有權則有負向的影響。在共享(心理所有權較低)物品上,我們了解到僅有喜悅感能與分享意願有關,而心理所有權沒有顯著影響。


    Psychological ownership, which is a valuable asset, is the exact feeling that both marketers and firms want the consumers to preserve. With the rapid changes in technology, psychological ownership is faced with unprecedented threat. In the sharing economy, private ownership is gradually fading and replaced by the access-based model. Due to access over ownership, consumers report less emotional attachment with the object, and the feeling that a thing is “MINE” is disappearing. As a result, this could lead to numerous challenges and problems. Given this situation, preserving psychological ownership should be a priority for marketers and firm strategy. As for the entrepreneurs who want to join the sharing economy, there is a huge market for them. Leveraging ICT and connecting providers and users facilitate access of idle tangible goods. In this research, we also find out what drives the growth of sharing economy and how to diminish ownership in order to create more supply.
    In study 1, we demonstrate that increasing consumers’ individual psychological ownership facilitates higher product care tendency. In addition, we want to prove that this effect occurs because feelings of ownership increase consumers’ perceived responsibility, which then leads to care to sharing cars. In study 2, we choose two different target as our research object to explore provider’s willingness to share. Under the exclusive tendency of the object, we find out economic benefit and enjoyment are related to provider’s willingness to share. Furthermore, psychological ownership has a negative effect on willingness to share. Secondly, under the sharing tendency of the object, only enjoyment has a influence on provider’s willingness to share, and psychological ownership has no effect on willingness to share.

    摘要 ii Abstract v 謝誌 vi 圖目錄 x 表目錄 xi 第壹章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 2 第三節 研究流程 3 第貳章 文獻回顧與探討 4 第一節 共享經濟 4 第一項 共享經濟的定義 4 第二項 共享經濟的商業模式及相關概念 5 第二節 心理所有權 5 第一項 心理所有權的定義 6 第二項 心理所有權的形成原因 6 第三項 心理所有權的根源 7 第四項 共享經濟下心理所有權的相關研究 8 第三節 產品愛護傾向 9 第一項 產品愛護傾向的定義 10 第二項 使用權模式下的產品愛護傾向 10 第四節 認知責任 11 第五節 分享的個人動機—經濟利益 12 第六節 分享的社會動機—喜悅 13 第七節 分享的社會動機—永續 13 第八節 分享意願 14 第參章 心理所有權與產品愛護傾向的關係 16 第一節 研究目的與方向 16 第二節 研究架構與假說 17 第三節 研究方法 18 第一項 正式實驗操弄方式與量表編制 18 第二項 心理所有權的操弄檢測 19 第三項 前測結果與調整 20 第四節 研究結果與討論 21 第一項 敘述性統計分析 21 第二項 信、效度分析 22 第三項 相關分析 23 第四項 實驗一之驗證 24 第五項 結果與討論 28 第肆章 個人動機、社會動機與心理所有權對分享意願之影響 29 第一節 研究目的與方向 29 第二節 研究架構與假說 30 第三節 研究方法 31 第一項 正式實驗操弄方式與量表編制 31 第二項 前測結果與調整 33 第四節 研究結果與討論 33 第一項 敘述性統計分析 33 第二項 信、效度分析 34 第三項 相關分析 36 第四項 實驗二之驗證 37 第五項 結果與討論 40 第伍章 結論與建議 42 第一節 結論 42 第二節 管理意涵與貢獻 43 第三節 研究限制 44 第四節 未來研究方向 46 參考文獻 47 附錄 55

    一、英文文獻
    Ackermann, L., Schoormans, J. P., & Mugge, R. (2021). Measuring consumers’ product care tendency: Scale development and validation. Journal of Cleaner Production, 295, 126327.
    Atasoy, O., & Morewedge, C. K. (2018). Digital goods are valued less than physical goods. Journal of consumer research, 44(6), 1343-1357.
    Barbu, C. M., Bratu, R. Ş., & Sîrbu, E. M. (2018). Business models of the sharing economy. Revista de Management Comparat International, 19(2), 154-166.
    Bardhi, F., & Eckhardt, G. M. (2012). Access-based consumption: The case of car sharing. Journal of consumer research, 39(4), 881-898.
    Baumeister, C., & Wangenheim, F. V. (2014). Access vs. ownership: Understanding consumers’ consumption mode preference. Ownership: Understanding Consumers’ Consumption Mode Preference (July 7, 2014).
    Baumeister, R. F., & Leary, M. R. (2017). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Interpersonal development, 57-89.
    Beaglehole, E. (1932). Property: A Study in Social. Psychology.
    Beggan, J. K. (1992). On the social nature of nonsocial perception: The mere ownership effect. Journal of personality and social psychology, 62(2), 229.
    Beggan, J. K., & Brown, E. M. (1994). Association as a psychological justification for ownership. The Journal of psychology, 128(4), 365-380.
    Benkler, Y. (2004). Sharing nicely: On shareable goods and the emergence of sharing as a modality of economic production. Yale LJ, 114, 273.
    Botsman, R., & Rogers, R. (2010). What’s mine is yours. The rise of collaborative consumption.
    Bucher, E., Fieseler, C., & Lutz, C. (2016). What's mine is yours (for a nominal fee)–Exploring the spectrum of utilitarian to altruistic motives for Internet-mediated sharing. Computers in Human Behavior, 62, 316-326.
    Bucher, E., Fieseler, C., & Lutz, C. (2016). What's mine is yours (for a nominal fee)–Exploring the spectrum of utilitarian to altruistic motives for Internet-mediated sharing. Computers in Human Behavior, 62, 316-326.
    Curtis, S. K., & Lehner, M. (2019). Defining the sharing economy for sustainability. Sustainability, 11(3), 567.
    Demary, V. (2015). Competition in the sharing economy (No. 19/2015). IW policy paper.
    Faraji-Rad, A., Melumad, S., & Johar, G. V. (2017). Consumer desire for control as a barrier to new product adoption. Journal of Consumer Psychology, 27(3), 347-354.
    Feather, N. T. (1996). Reactions to penalties for an offense in relation to authoritarianism, values, perceived responsibility, perceived seriousness, and deservingness. Journal of personality and social psychology, 71(3), 571.
    Felson, M., & Spaeth, J. L. (1978). Community structure and collaborative consumption: A routine activity approach. American behavioral scientist, 21(4), 614-624.
    Fincham, F. D., & Jaspars, J. M. (1980). Attribution of responsibility: From man the scientist to man as lawyer. In Advances in experimental social psychology (Vol. 13, pp. 81-138). Academic Press.
    Frenken, K., & Schor, J. (2019). Putting the sharing economy into perspective. In A research agenda for sustainable consumption governance. Edward Elgar Publishing.
    Fritze, M. P., Marchand, A., Eisingerich, A. B., & Benkenstein, M. (2020). Access-based services as substitutes for material possessions: the role of psychological ownership. Journal of Service Research, 23(3), 368-385.
    Fuchs, C., Prandelli, E., & Schreier, M. (2010). The psychological effects of empowerment strategies on consumers’ product demand. Journal of marketing, 74(1), 65-79.
    Furby, L. (1978). Possession in humans: An exploratory study of its meaning and motivation. Social Behavior and Personality: an international journal, 6(1), 49-65.
    Gardner, D. G., Van Dyne, L., & Pierce, J. L. (2004). The effects of pay level on organization‐based self‐esteem and performance: A field study. Journal of occupational and organizational psychology, 77(3), 307-322.
    Gawronski, B., LeBel, E. P., & Peters, K. R. (2007). What do implicit measures tell us?: Scrutinizing the validity of three common assumptions. Perspectives on psychological science, 2(2), 181-193.
    Goldstein, N. J., Cialdini, R. B., & Griskevicius, V. (2008). A room with a viewpoint: Using social norms to motivate environmental conservation in hotels. Journal of consumer Research, 35(3), 472-482.
    Hall, S., & Du Gay, P. (Eds.). (1996). Questions of Cultural Identity: SAGE Publications. Sage.
    Hamari, J., Sjöklint, M., & Ukkonen, A. (2016). The sharing economy: Why people participate in collaborative consumption. Journal of the association for information science and technology, 67(9), 2047-2059.
    Hardin, G. (1968). TheTragedyoftheCommons.
    Harmaala, M. M. (2015). The sharing city as a platform for a more sustainable city environment?. International Journal of Environment and Health, 7(4), 309-328.
    Hawlitschek, F., Teubner, T., & Gimpel, H. (2016, January). Understanding the sharing economy--Drivers and impediments for participation in peer-to-peer rental. In 2016 49th Hawaii International Conference on System Sciences (HICSS) (pp. 4782-4791). IEEE.
    Heinrichs, H. (2013). Sharing economy: a potential new pathway to sustainability. GAIA-Ecological Perspectives for Science and Society, 22(4), 228-231.
    Heo, Y. (2016). Sharing economy and prospects in tourism research. Annals of tourism Research, 58, 166-170.
    Hernandez, M. (2012). Toward an understanding of the psychology of stewardship. Academy of Management Review, 37(2), 172-193.
    Hodkinson, G., Galal, H., & Martin, C. (2017). Collaboration in Cities: From Sharing to “Sharing Economy”. In Geneva: World Economic Forum.
    Kahneman, D., Knetsch, J. L., & Thaler, R. H. (1990). Experimental tests of the endowment effect and the Coase theorem. Journal of political Economy, 98(6), 1325-1348.
    Kirk, C. P. (2017). When good fences make good customers: Exploring psychological ownership and territoriality in marketing. In Theoretical orientations and practical applications of psychological ownership (pp. 135-157). Springer, Cham.
    Kirk, C. P., & Swain, S. D. (2018). Consumer psychological ownership of digital technology. In Psychological ownership and consumer behavior (pp. 69-90). Springer, Cham.
    Kirmani, A., Hamilton, R. W., Thompson, D. V., & Lantzy, S. (2017). Doing well versus doing good: The differential effect of underdog positioning on moral and competent service providers. Journal of Marketing, 81(1), 103-117.
    Kopnina, H. (2017). Sustainability: new strategic thinking for business. Environment, Development and Sustainability, 19(1), 27-43.
    Lamberton, C. P., & Rose, R. L. (2012). When is ours better than mine? A framework for understanding and altering participation in commercial sharing systems. Journal of Marketing, 76(4), 109-125.
    Marzilli Ericson, K. M., & Fuster, A. (2011). Expectations as endowments: Evidence on reference-dependent preferences from exchange and valuation experiments. The Quarterly Journal of Economics, 126(4), 1879-1907.
    Matzler, K., Veider, V., & Kathan, W. (2015). Adapting to the sharing economy. MIT Sloan Management Review, 56(2), 71.
    Minami, A. L., Ramos, C., & Bortoluzzo, A. B. (2021). Sharing economy versus collaborative consumption: What drives consumers in the new forms of exchange?. Journal of Business Research, 128, 124-137.
    Moore, J., Morgan, R., Mattson, J., & Barnes, C. (2016). The Effects of Unnatural pH on Algal Growth. Journal of Introductory Biology Investigations, 4(2).
    Morewedge, C. K., & Giblin, C. E. (2015). Explanations of the endowment effect: an integrative review. Trends in cognitive sciences, 19(6), 339-348.
    Morewedge, C. K., Monga, A., Palmatier, R. W., Shu, S. B., & Small, D. A. (2021). Evolution of consumption: a psychological ownership framework. Journal of Marketing, 0022242920957007.
    Nerinckx, S. (2016, June). The ‘Uberization’of the labour market: some thoughts from an employment law perspective on the collaborative economy. In ERA Forum (Vol. 17, No. 2, pp. 245-265). Springer Berlin Heidelberg.
    Olckers, C. (2013). Psychological ownership: Development of an instrument. SA Journal of Industrial Psychology, 39(2), 1-13.
    Olckers, C., & Du Plessis, Y. (2012). The role of psychological ownership in retaining talent: A systematic literature review. SA Journal of Human Resource Management, 10(2), 1-18.
    Peck, J., & Shu, S. B. (2009). The effect of mere touch on perceived ownership. Journal of consumer Research, 36(3), 434-447.
    Peck, J., Kirk, C. P., Luangrath, A. W., & Shu, S. B. (2021). Caring for the commons: Using psychological ownership to enhance stewardship behavior for public goods. Journal of Marketing, 85(2), 33-49.
    Phipps, M., Ozanne, L. K., Luchs, M. G., Subrahmanyan, S., Kapitan, S., Catlin, J. R., ... & Weaver, T. (2013). Understanding the inherent complexity of sustainable consumption: A social cognitive framework. Journal of Business Research, 66(8), 1227-1234.
    Pierce, J. L., Kostova, T., & Dirks, K. T. (2003). The state of psychological ownership: Integrating and extending a century of research. Review of general psychology, 7(1), 84-107.
    Pierce, J. L., Van Dyne, L., & Cummings, L. L. (1992, November). Psychological ownership: A conceptual and operational examination. In Southern management association proceedings (pp. 203-211).
    Prothero, A., Dobscha, S., Freund, J., Kilbourne, W. E., Luchs, M. G., Ozanne, L. K., & Thøgersen, J. (2011). Sustainable consumption: Opportunities for consumer research and public policy. Journal of Public Policy & Marketing, 30(1), 31-38.
    Reb, J., & Connolly, T. (2007). Possession, feelings of ownership, and the endowment effect. Judgment and Decision making, 2(2), 107.
    Rifkin, J. (2001). The age of access: The new culture of hypercapitalism. Penguin.
    Rudmin, F. W., & Berry, J. W. (1987). Semantics of ownership: A free-recall study of property. The Psychological Record, 37(2), 257-268.
    Rysman, M. (2009). The economics of two-sided markets. Journal of economic perspectives, 23(3), 125-43.
    Schaefers, T., Lawson, S. J., & Kukar-Kinney, M. (2016). How the burdens of ownership promote consumer usage of access-based services. Marketing Letters, 27(3), 569-577.
    Schwartz, S. H. (1977). Normative influences on altruism. In Advances in experimental social psychology (Vol. 10, pp. 221-279). Academic Press.
    Shu, S. B., & Peck, J. (2011). Psychological ownership and affective reaction: Emotional attachment process variables and the endowment effect. Journal of Consumer Psychology, 21(4), 439-452.
    Smolka, C., & Hienerth, C. (2014, July). The best of both worlds: conceptualizing trade-offs between openness and closedness for sharing economy models. In 12th International Open and User Innovation Conference.
    Stoner, J. L., Loken, B., & Stadler Blank, A. (2018). The name game: How naming products increases psychological ownership and subsequent consumer evaluations. Journal of Consumer Psychology, 28(1), 130-137.
    Story, P. A., & Forsyth, D. R. (2008). Watershed conservation and preservation: Environmental engagement as helping behavior. Journal of Environmental Psychology, 28(4), 305-317.
    Sutherland, W., & Jarrahi, M. H. (2018). The sharing economy and digital platforms: A review and research agenda. International Journal of Information Management, 43, 328-341.
    Trivett, V., & Staff, S. (2013). What the sharing economy means to the future of travel (pp. 1-26). New York, NY: Skift.
    Tukker, A. (2015). Product services for a resource-efficient and circular economy–a review. Journal of cleaner production, 97, 76-91.
    Tung, V. W. S., & Ritchie, J. B. (2011). Exploring the essence of memorable tourism experiences. Annals of tourism research, 38(4), 1367-1386.
    Tunn, V. S. C., & Ackermann, L. (2020, May). COMPARING CONSUMERS’PRODUCT CARE IN ACCESS AND OWNERSHIP MODELS. In Proceedings of the Design Society: DESIGN Conference (Vol. 1, pp. 2167-2176). Cambridge University Press.
    Tussyadiah, I. P. (2015). An exploratory study on drivers and deterrents of collaborative consumption in travel. In Information and communication technologies in tourism 2015 (pp. 817-830). Springer, Cham.
    Van der Heijden, H. (2004). User acceptance of hedonic information systems. MIS quarterly, 695-704.
    Vandewalle, D., Van Dyne, L., & Kostova, T. (1995). Psychological ownership: An empirical examination of its consequences. Group & Organization Management, 20(2), 210-226.
    Weiss, L., & Johar, G. V. (2016). Products as self-evaluation standards: When owned and unowned products have opposite effects on self-judgment. Journal of Consumer Research, 42(6), 915-930.
    West, J., & Lakhani, K. R. (2008). Getting clear about communities in open innovation. Industry and Innovation, 15(2), 223-231.
    White, K., & Peloza, J. (2009). Self-benefit versus other-benefit marketing appeals: Their effectiveness in generating charitable support. Journal of Marketing, 73(4), 109-124.
    二、中文文獻
    林劭儒 (2021)。雙邊平台生態圈建立之研究—以共享經濟平台為例(未出版之碩士論文)。國立高雄大學,高雄市
    林秀橋 (2016)。Uber與台灣大車隊之動態商業模式競爭(未出版之碩士論文)。東海大學,台中市。
    林香伶 (2018)。共享經濟發展策略之個案分析(未出版之碩士論文)。國立政治大學,台北市。
    邱奕輝 (2020)。共享經濟網路平台使用意圖之研究—以共享機車APP為例(未出版之碩士論文)。國防大學,台北市。
    侯勝宗, 黃櫻美, 羅育如, & 李思壯. (2005). 心理擁有感與科技採用行為研究: 量表發展. 科技管理學刊, 10(4), 81-110。
    陳佳安 (2016)。台灣Twitter使用者與Facebook使用者之比較:自我揭露、資訊分享及人際關係對心理所有權的影響(未出版之碩士論文)。國立中正大學,嘉義縣。

    無法下載圖示 全文公開日期 2024/08/06 (校內網路)
    全文公開日期 本全文未授權公開 (校外網路)
    全文公開日期 本全文未授權公開 (國家圖書館:臺灣博碩士論文系統)
    QR CODE