高齡與少子化的趨勢，為未來的居家健康照護模式帶來關鍵性的影響。由於工商社會的快速進步，知識經濟已是一般民眾獲取生活薪資的重要方法。物價飛漲與永無止境的競爭壓力，造成現今的家庭結構出現了破壞性的改變。核心家庭數量增加但家人相處的時間日益減少，所有家庭成員必須上學與工作。若多數的高齡族群無法進入系統完善的安養機構，就必須獨自面對日常生活與安全健康的威脅。
透過智慧生理量測儀器、終端與雲端資通訊服務、配合醫療服務的連結與應用，可以利用資通訊(ICT) 的即時性與便利性，構建出一個系統可以遠距查看高齡長輩的健康資料，並進行健康管理，進而可以整理出一個可行的醫療互動服務模式。
因作者自身從事於生理監控醫療儀器的市場行銷，有感於醫療資訊及影像系統的專業性及擴大性有其不足，作者期待能整合具高專業性的醫療產業和醫療資通訊產業的個案公司，建構全方位的健康管理暨醫療通訊服務創新應用。並期許透過本研究加之自身的經驗與整合模式，探討在醫療資通訊創新整合的可行模式。更進一步，將其理論化與實務化，透過脈絡整理與研究的分類去分析其中的資源基礎優勢和策略聯盟理論分析。在整合出一個新的商業模式後，建構一個專業的醫療雲端服務模式，統整自有的資源技術，再創建出可以持續營運與獲利的企業模式，也讓中小企業可以抓住雲端資訊的普及，進而成功進行科技服務的轉型。
研究的過程中，探討各家個案公司資源，各自的產業優勢，整合是為最有競爭優勢的選擇，但是在合作關係是以策略聯盟的方式為起源，考驗個案公司在整合過程中的信任基礎建立、溝通模式及利益衝突時整合藝術的考驗。唯有通過合作時的衝擊碰撞，才有機會進入全新的新的醫療產業商業模式。

As our modern society approaches to ageing and low birth rate, the resident health care model became critical for our future. Due to the rapid progress of this society, knowledge economy has been treated as an important way to make a living. Soaring prices and endless pressure of competition leads to the disruptive change of modern family structures, which later reflects the increasing number of nuclear families who have dwindled their time to spend with families. Since most of the family members must go to school and go to work, if the majority of the elder population cannot be provide with proper residential care facilities, they will have to face the threat of daily basis and safety alone.
Through the wisdom of physiological measuring equipment, communication terminals with cloud services, and the not only linked but utilized medical services, the immediacy and convenience of using information and communication technology(ICT) shows its advantages. By building up a system that can remotely access a senior’s medical history and provide healthcare management at the same time, a viable medical modes of interactive services is integrated. Due to the experience in the marketing of physiological monitoring medical devices, the author has found the limitation of lack of professionalism and expansion in medical information and imaging system. The authors looks forward to the time when case companies can integrate both industries, highly specialized medical industry and medical ICT industry, also the possibility to innovate and construct a full range of medical communications services with healthcare management. Moreover, the author has held expectations on her own experience and the usage of integrated model to examine the possible mode of medical ICT innovation and integration. Furthermore, the author hopes to theorize and practice it by sorting contexts and classification study, whereas to analyze its resource base on advantages and strategic alliance analysis. After being able to integrate a new business model, it could be plausible to construct a specialized medical cloud service model, which can combine its own techniques and resources to create a profitable business model that allows SME’s to seize the popularity of cloud information, thus successfully transformed their IT services.
Keyword: Cloud Service, Senior citizen, Resident Care, Innovative Services, ICT, Resource-based Theory, Strategic Alliances, Business Model Design

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