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研究生: 鄭文博
Wen-Po Cheng
論文名稱: 產品展示情境對產品意象的影響
The Influence of Product Display Situations on Product Images
指導教授: 柯志祥
Chih-Hsiang Ko
口試委員: 陳建雄
Chien-Hsiung Chen
黃啟梧
Chi-Wu Huang
學位類別: 碩士
Master
系所名稱: 設計學院 - 設計系
Department of Design
論文出版年: 2007
畢業學年度: 95
語文別: 中文
論文頁數: 120
中文關鍵詞: 情境認知風格意象
外文關鍵詞: situation, cognitive style, image
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電子產品在有特色的展示情境中的認知,常能促使消費者感動,引起注意。消費者在購買商品的過程中,除本身的需求外,最先是受到視覺環境或造形物的刺激,在經歷了一連串的心理歷程後,最後購買,所以,產品設計不僅是滿足使用者需求的功能,對於展示時的「人-物-環境」之間的情境關係,更要模擬與考量。本研究探討展示情境的改變,對產品意象是否有所影響或差異,最後建立展示情境與產品意象的量化關係,結論如下:
(1)產品與背景同時出現,影響產品意象。
(2)經歷一段背景後出現產品,影響產品意象。
(3)「經歷一段背景後出現產品」中的「知覺連結」,不一定影響產品意象,因為知覺連結的隱喻,不一定能被理解。
(4)「產品與背景同時出現」中的「知覺連結」,不一定影響產品意象,因為知覺連結的隱喻,不一定能被理解。
(5)「產品與背景同時出現」中的「知覺對比」,不能影響產品意象。
(6)「經歷一段背景後出現產品」中的「知覺對比」,不能影響產品意象。
(7)「經歷一段背景後出現產品」中的最後一張背景環境,不一定影響產品意象。
(8)初始心情除了對於產品與背景同時出現有影響外,其它狀況幾乎不會受到影響。
(9)實驗概念之意象所累加的意義,在「經歷一段背景後出現產品」中是適用的。


The cognition of electronic products in characteristic display situations often facilitates customers’ affective attention. In addition to demands, customers are affected by the stimulation of visual environments or product styles during the purchasing process. The purchase is the final action after a series of mental processes. Therefore, product design needs to satisfy users’ requirements and also simulate and conclude the situational relationship of ‘people-object-environment’ in display. This paper explored whether the change of display situations influenced product images or not. Finally the quantitative relationship of display situations and product images was built. The conclusions were:
(1)The simultaneous appearance of products and backgrounds influenced product images.
(2)Products appeared after backgrounds influenced product images.
(3)The ‘cognitive link’ of ‘products appeared after backgrounds’ unnecessarily influenced product images for the metaphor of the cognitive link cannot be definitely understood.
(4)The ‘cognitive link’ of ‘products and backgrounds appeared simultaneously’ unnecessarily influenced product images for the metaphor of the cognitive link cannot be definitely understood.
(5)The ‘cognitive contrast’ of ‘products and backgrounds appeared simultaneously’ cannot influence product images.
(6)The ‘cognitive contrast’ of ‘products appeared after backgrounds’ cannot influence product images.
(7)The last background of ‘products appeared after backgrounds’ unnecessarily influenced product images.
(8)The initial emotion was influenced by merely the simultaneous appearance of products and backgrounds and was not influenced by other conditions.
(9)The accumulative meaning of images was applicable to ‘products appeared after backgrounds’.

論文摘要 I Abstract II 謝誌 III 圖表索引 VII 第一章 緒論 1 1.1. 研究背景與動機 1 1.2. 研究目的 1 1.3. 研究範圍與限制 2 1.4. 研究流程與架構 3 1.4.1. 研究流程 3 1.4.2. 研究架構 4 第二章 文獻探討 6 2.1. 情境理論與活動 6 2.1.1. 情境的理論 7 2.1.2. 情境行動 9 2.2. 展示中的認知 11 2.2.1. 意象 11 2.2.2. 知覺 14 2.2.3. 認知風格 19 2.2.4. 消費者的產品知覺 21 第三章 研究方法 26 3.1. 實驗樣本與步驟 27 3.2. 測量與分析的方法 30 3.3. 研究架構概念說明與變項的確立 32 3.4. 研究設計 43 3.5. 問卷設計 47 第四章 實驗結果與分析 54 4.1. 末張背景環境所影響產品意象分析 56 4.1.1. 採各變數之摘要定義複線圖之觀察 56 4.1.2. 複迴歸係數分析與推論 57 4.1.3. 實驗小結 60 4.2. 產品與背景同時出現所影響產品意象分析 60 4.2.1. 採各變數之摘要定義複線圖之觀察 60 4.2.2. 複迴歸係數分析與推論 61 4.2.3. 實驗小結 64 4.3. 經歷背景後出現產品所影響產品意象分析 64 4.3.1. 採各變數之摘要定義複線圖之觀察 64 4.3.2. 複迴歸係數分析與推論 65 4.3.3. 實驗小結 67 4.4. 經歷背景後出現產品與知覺連結所影響產品意象分析 68 4.4.1. 採各變數之摘要定義複線圖之觀察 68 4.4.2. 迴歸係數分析與推論 68 4.4.3. 實驗小結 71 4.5. 產品與背景同時出現與知覺連結所影響產品意象分析 72 4.5.1. 採各變數之摘要定義複線圖之觀察 72 4.5.2. 複迴歸係數分析與推論 72 4.5.3. 實驗小結 75 4.6. 產品與背景同時出現與知覺對比所影響產品意象分析 75 4.6.1. 採各變數之摘要定義複線圖之觀察 75 4.6.2. 複迴歸係數分析與推論 76 4.6.3. 實驗小結 79 4.7. 經歷背景後出現產品與知覺對比所影響產品意象分析 79 4.7.1. 採各變數之摘要定義複線圖之觀察 79 4.7.2. 複迴歸係數分析與推論 80 4.7.3. 實驗小結 82 4.8. 展示情境之強弱關係與總體比較與分析 83 第五章 結論與建議 84 5.1. 研究發現之結論 84 5.1.1. 本研究之結論 84 5.1.2. 本研究之侷限與不足 87 5.2. 後續之研究與建議 87 5.2.1. 後續可行之研究 87 5.2.2. 結論之建議 88 參考文獻 89 附錄一:部分網路問卷內容 95 附錄二:部分網路問卷數據資料 119 附錄三:研究設計圖 120

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