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研究生: 朱思潔
SZU-CHIEH CHU
論文名稱: 不同任務模式下,消費者規範焦點對屬性重視程度之影響
The Impact of Regulatory Focus on Attribute Focus under the Moderation of Task Format
指導教授: 葉明義
Ming-Yih Yeh
口試委員: 吳宗祐
none
蕭中強
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 37
中文關鍵詞: 任務模式規範焦點實用屬性享樂屬性
外文關鍵詞: task format, regulatory focus, utilitarian attribute, hedonic attribute
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  • 本研究在不同的任務模式下,探討消費者規範焦點對享樂實用屬性以及新奇屬性的重視差異。我們發現當人們以選擇做決定時,促進焦點的人會對享樂屬性較重視,預防焦點則較重視實用屬性;在剔除的情況則相反。此外,我們也發現購物決策的涉入性在這個效果中是一個邊界效果的角色。我們發現當人們的購物決策涉入性低時,選擇的決定方式會使促進焦點的人重視享樂屬性,預防焦點的人會較重視實用屬性;剔除的決定方式會使促進焦點的人較重視實用屬性,預防焦點的人重視享樂屬性。但在購物決策涉入性高的時候,不同的消費者規範焦點在重視屬性間沒有顯著差異。此外,我們在兩個實驗中分別使用不同類型的產品,並使用衡量與操弄執行規範焦點,顯示了我們實驗的可靠度。


    This article discuss how do regulatory focus of consumers focus on different hedonic versus utilitarian attribute under the moderation of task format. We find that promotion focused consumer tend to focus more on hedonic attribute when they are under choosing task but prevention focused people tend to focus more on utilitarian attribute. However, the situation in rejecting task is opposite. We adopt different type of product in two experiments and both measurement and manipulation to access consumers’ regulatory focus, the results from the experiments are consistent. Moreover, we find the boundary condition on purchase involvement in this effect that when people is in low-involvement purchase condition, people will focus on the attribute which is fitted with their regulatory focus. However, when they are in high-involvement purchase condition, this effect cannot be observed.

    摘要I ABSTRACTII 目錄III 圖表索引V 第一章緒論1 第一節 研究背景與動機1 第二節 研究目的2 第二章文獻探討4 第一節REGULATORY GOALS AND REGULATORY FIT4 第二節任務模式: 選擇與拒絕7 第三節任務模式對消費者規範焦點與實用享樂屬性的干擾效果9 第三章實驗ㄧ11 第一節實驗流程11 第二節實驗結果14 一、操弄檢定14 二、假說檢驗15 第三節結論18 第四章實驗二20 第一節購物決策涉入性對消費者規範焦點在任務模式下重視屬性的影響20 第二節實驗設計與參與者22 第三節實驗流程22 第四節實驗結果23 一、操弄檢定23 二、假說檢驗24 第五節結論26 第五章結論與建議28 第一節研究貢獻28 第二節管理意涵29 第三節研究限制與未來建議30 參考文獻32 附錄37

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