智慧音箱自2014年Amazon推出Amazon Echo以來，各家廠商如雨後春筍般推出各自品牌的智慧音箱。智慧音箱、智慧家庭市場蓬勃發展。智慧音箱在歐美市場十分熱銷，然而台灣智慧音箱的市場卻不如預期。本研究在研究一運用科技接受模型並加入認知信任、情感信任理論加以擴充，旨在研究台灣智慧音箱使用者的使用意圖受哪些因素影響。研究二再加上流暢經驗理論，探索哪些變數會影響使用智慧音箱的流暢經驗。
本研究於各大學Facebook社團收集問卷，研究一收集到154份有效問卷，以SPSS進行迴歸分析。研究二為70份有效問卷，以SPSS進行迴歸分析。
主要研究結果為，認知有用性、認知信任、情感信任皆與使用態度有顯著關係。感知連接速度、對話自然對流暢經驗有相對重要性。本研究為目前還為數不多的台灣智慧音箱使用者研究做出貢獻。

Since Amazon launched Amazon Echo in 2014, a lot of manufacturers have promoted smart speakers of their respective brands that trigger the boom of smart speaker and smart home markets.
Though smart speakers in the European and American markets are very popular now, so far it is not so popular as expected in Taiwan.
In Study 1, we use the technology acceptance model extended with the addition of cognition -based trust and affect-based trust theory, aiming to study the affected factors of Taiwanese user smart speaker behavioral intention to use. In Study 2, we explore the variables that affect the flow experience of using smart speakers.
In this research, questionnaires were collected from Facebook group of several Taiwan universities. In Study 1, 154 valid questionnaires were collected. Use SPSS25 for regression analysis. Study 2 has 70 effective questionnaires, using SPSS for regression analysis.
The main research findings are perceived ease of use, cognition -based trust, and affect-based trust are all significantly related to attitudes toward using, and the perceived access speed and humanization of dialogue has a significant relationship with flow experience.

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