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研究生: 林佳嫻
Chia-Hsien Lin
論文名稱: 關係資本在知識傳播扮演之角色-以情緒勞動研究為例
The role of relational capital in knowledge diffusion: Emotional labor research as an example
指導教授: 劉顯仲
John S. Liu
口試委員: 何秀青
none
管中徽
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 科技管理研究所
Graduate Institute of Technology Management
論文出版年: 2016
畢業學年度: 104
語文別: 中文
論文頁數: 69
中文關鍵詞: 關係資本情緒勞動主路徑分析引文分析中介角色知識傳播
外文關鍵詞: Relational Capital, Emotional Labor, Main path Analysis, Citation Analysis, Brokerage Role, knowledge diffusion
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  • 合作力量大?現今學者們經常以合作的模式進行學術研究,除了與相同領域學者合作外,亦會有跨領域及跨國之合作。透過合作,學者間可互相分享知識、研究工具以及經驗等此合作模式會形成一個學者間之關係網路,而在這社會關係網路中,學者可獲得更多的關係資本。合作所增加的關係資本是否會影響學者的整體學術影響力是值得探究的問題,因此本研究目的為探討學者的關係資本與知識擴散的關聯性。
    本研究自Web of Science資料庫中取得情緒勞動相關文獻973筆資料,建構出共同作者網路、文獻引證網路以及作者引證網路,從此三個網路中取得知識擴散過程中學者的關係資本、重要性指標以及扮演中介角色次數為變數,並運用迴歸分析探討關係資本與知識擴散的關聯性。
    本研究發現在情緒勞動學術研究中,學者的關係資本以及國際合作的次數,皆對於學者整體科學影響力有顯著的正相關,且扮演對外傳播者的次數愈多,學者的影響力愈大。學者透過合作增加其關係資本的同時,亦提昇其自身於學術研究傳播的影響力。本研究採用之方法可應用至其他科學研究領域,檢驗關係資本是否也在該領域知識擴散的過程中扮演重要的角色;對從事研究之學者,本研究提供有助於提升其學術影響力之工作模式。


    Nowadays, many scholars usually have academic research collaboration with other scholars in different field or countries. Through the collaboration, scholars can share knowledge、research equipment and experience with each other and build relations among these scholars. As more as relationships are created by every collaboration, scholars will gain more relational capital. It’s worthy to discuss whether the scholars have more relational capital to enhance their research impact as well. This study aims to discuss the correlation between relational capital and the scholar’s research impact.
    This study collects 973 data from Web of Science database to construct the coauthor network, citation network and author citation network. From these three networks, we can acquire the index of relational capital and scholar’s research impacts as independent variable and use the method of Regression Analysis to discuss the correlation between relational capital and scholar’s research impacts.
    This study finds that the research’s impact of scholars will be increased when they have more relational capital and times of cross-countries collaboration. In another word, the scholars can enhance their research impacts by collaboration with other scholars especially from different countries. The methods of this study can be applied to other academic research fields to examine the importance of relational capital.

    摘要I 致謝III 圖目錄VI 表目錄VII 壹、緒論1 1.1情緒勞動3 1.2研究目的與問題3 貳、相關研究與假說5 2.1關係資本5 2.2知識擴散7 2.3情緒勞動9 2.4學者重要性指標11 參、研究方法與假設14 3.1研究架構14 3.1.1資料來源15 3.1.2資料蒐集15 3.2引證網路16 3.3主路徑分析17 3.3.1資訊流量18 3.3.2路徑追蹤19 3.4 m-index22 3.5多數中心性(weight-degree centrality)24 3.6中介角色理論25 肆、研究結果及發現26 4.1資料統計26 4.2情緒勞動之發展-主路徑分析35 4.3迴歸分析46 4.3.1變數說明46 4.3.2迴歸模型建立及分析48 4.3.3假設檢定結果49 伍、結論與建議51 5.1結論51 5.2延伸研究52 5.3管理意涵53 參考文獻54

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