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研究生: 吳燕妮
Yan-Ni Wu
論文名稱: 網路資訊如何影響牙科就醫行為之計畫行為理論探討
How Internet information Affects Dental Treatment Behavior through the Theory of Planned Behavior
指導教授: 林孟彥
Meng-Yen Lin
口試委員: 呂文琴
Wen-Chin Lu
黃美慈
Mei-Tzu Huang
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 35
中文關鍵詞: 網路資訊計畫行為理論醫療行銷文本探勘
外文關鍵詞: internet information, the theory of planned behavior, medical marketing, text mining
相關次數: 點閱:194下載:7
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  • 隨著網路的盛行, 隨著網路的盛行, 許多相關於醫師的 資訊會被放在網路上 。醫療需求者會在 就醫前上網查詢一位師是不符合自己的預期,進而考慮否要找該診。 就醫前上網查詢一位師是不符合自己的預期,進而考慮否要找該診。 就醫前上網查詢一位師是不符合自己的預期,進而考慮否要找該診。 就醫前上網查詢一位師是不符合自己的預期,進而考慮否要找該診。 過去 已有許多研究探討影響醫療需求者對師看法與偏好的變項 ,但少 ,但少 ,但少 有學者針 對網路所提供資訊做探 討。 因此本研究會將 參考 過去研究所提出 的網路 變項 ,帶 入計畫行為理論分析 醫療需求者 就醫 的行為 意圖與實際行動 將會受到 哪些資訊 影響。本研究以文獻回顧與大 響。本研究以文獻回顧與大 響。本研究以文獻回顧與大 響。本研究以文獻回顧與大 數據的文字探勘方法,來設計問卷運用式 數據的文字探勘方法,來設計問卷運用式 數據的文字探勘方法,來設計問卷運用式 數據的文字探勘方法,來設計問卷運用式 數據的文字探勘方法,來設計問卷運用式 數據的文字探勘方法,來設計問卷運用式 獲得民眾所在意的項目 ,從而給予醫師在療行銷的重要參考。


    As development of Internet, a lot of information about physicians will be put on the Internet. People in need of medical treatment will check online whether a doctor is fit with their expectations before visiting the doctor, and then consider whether to seek the doctor for treatment. There have been many studies discussing the variables in the past that affect the medical needs of the doctors' views and preferences, but few scholars have discussed the information provided by the Internet. Therefore, this research will refer to the network variables proposed in the past research, and bring it into the theory of planned behavior to analyze what information will affect the behavior intention and actual action of medical demanders. This study uses the literature review and data mining of big data to design the questionnaire and use the questionnaire to obtain the items that the people are interested in, thus giving physicians an important reference in medical marketing.

    摘要 I Abstract II 目錄 III 圖目錄 IV 表目錄 IV 壹、緒論 1 貳、文獻回顧 3 一、計畫行為理論應用 3 二、醫療需求者特質 6 三、醫師特質 7 四、就職醫院 8 五、醫師品質 8 六、線上評論 9 七、醫療旅次時間 9 八、行為意圖與實際行動 10 參、研究方法 12 一、線上資料收集與問卷設計 12 二、研究對象與問卷回收 12 三、資料處理 13 (一)醫療需求者特質分項 13 (二)變數衡量 13 四、問卷設計 14 肆、研究結果 15 一、長期治療(植牙、矯正和牙周病治療) 15 二、短期治療(檢查牙齒、填補蛀牙和拔牙) 17 伍、結論與建議 20 一、結論 20 (一)牙科就醫行為的態度 20 (二)、牙科就醫行為的主觀規範 20 (三)、牙科就醫行為的知覺行為控制 20 (四)、牙科就醫行為的行為意圖與實際行動 20 二、管理意涵 21 三、研究限制與未來研究建議 21 參考文獻 23 附錄 問卷—牙科就醫行為調查 26

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