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研究生: 李貞如
Jennifer - Lee
論文名稱: 實驗室研究員專業技能套裝訓練結構化影響工作成效之研究–以汎球藥理研究所股份有限公司為例
The Effect of Endorsed Components of Training Package for Lab Scientists on Performance – A Case Study of MDS Pharma Services
指導教授: 廖文志
Wen-Chih Liao
口試委員: 廖文志
Liao, Wen-Chih
李國光
none
周子銓
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理研究所
Graduate Institute of Management
論文出版年: 2009
畢業學年度: 97
語文別: 中文
論文頁數: 102
中文關鍵詞: 套裝訓練工作成效人格特質
外文關鍵詞: Training Package, Working Performance, Personality
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本篇論文主要在探討實驗室研究員專業技能套裝訓練結構化對工作成效的影響。在研究過程中,本研究首先運用德爾菲法對10位人資專家進行訪談,確認套裝訓練結構化特性、員工受訓過程及受訓後之工作成效的關連性指標後,再對個案公司的55 位研究員進行套裝訓練結構化的問卷調查,以了解套裝訓練的結構化對工作成效的影響、人格特質對工作成效的影響、人格特質對套裝訓練結構化與工作成效的交互作用。
經由統計分析後,歸納出下列研究結論:
1.套裝訓練的結構化對工作成效有顯著的影響,其中,職能標準、評估導引、協助完成學習的教材對工作成效有顯著的正向關係。
2.人格特質對工作成效未達顯著水準。
3.人格特質有小部份對套裝訓練的結構化與工作成效有交互作用


This thesis reports an exploratory investigation into the effect of Endorsed Components of Training Package for Lab Scientists on Performance. Delphi Method is used to conduct focus group interviews and to develop a questionnaire design approach, achieving a sample size of 10 with the former and 55 with the later. The Endorsed Components of Training Package and Personality whether have a significant effect, and Personalities whether have any reciprocal on Endorsed Components of Training Package and Performance.
The results of statistical analyses provided conclusions as follows:
1.The Endorsed Components of Training Package have positive effect on performance, and the standard competency, evaluation guideline and support materials are the most significant.
2.Personalities have not significant effect on performance.
3.Personalities have little reciprocals on Endorsed Components of Training Package and Performance.

誌 謝IV 摘 要V AbstractVI 目 錄VII 圖目錄X 表目錄XI 第一章緒論1 第一節研究動機1 第二節研究目的2 第三節研究的重要性3 第四節研究流程4 第二章文獻探討5 第一節套裝訓練的定義5 第二節工作成效的定義7 第三節人格特質對工作成效的影響10 第四節套裝訓練結構化程度對工作成效的影響12 第三章個案公司介紹15 第一節公司背景15 第二節集團策略16 第三節MDS公司研革16 第四節MDS的核心價值17 第五節MDS的優勢17 第六節子公司- MDS Pharma Services(汎球藥理研究所)18 第四章研究方法21 第一節研究架構21 第二節研究假設23 第三節研究設計23 第四節資料分析36 第五章研究結果38 第一節樣本輪廓分析38 第二節信度分析40 第三節人口統計變項與研究變數關聯分析40 第四節相關分析48 第五節迴歸分析51 第六章結論與建議64 第一節結論64 第二節研究貢獻66 第三節研究限制67 第四節未來研究建議67 中文文獻69 英文文獻73 附 錄78 附錄一 德爾菲法第一次專家問卷表78 附錄二 德爾菲法第二次專家問卷表81 附錄三 套裝訓練結構化調查問卷85 附錄四 人格特質分析問卷表88

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