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研究生: 鄭弘緯
Hung-Wei Cheng
論文名稱: 發展車內資訊系統情境資料庫
The Development of Scenario Database for In-Vehicle Information System
指導教授: 紀佳芬
Chia-Fen Chi
口試委員: 梁瓊如
Chiung-Ju Liang
許總欣
Tsung-Shin Hsu
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2011
畢業學年度: 99
語文別: 中文
論文頁數: 88
中文關鍵詞: 可用性評估情境資料庫智慧車車內資訊系統
外文關鍵詞: In-Vehicle Information System (IVIS), Scenario Database, Usability Evaluation, Intelligent Cars
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  • 近年來為了提升汽車駕駛的安全與舒適度,世界上已有許多國家開始投入車內資訊系統與智慧車的研發,將整合多項功能的資訊系統搭載於車輛中,以滿足駕駛愈來愈多元的使用需求。雖然車內資訊系統的發展帶來許多的便利性,但若系統的介面設計不良,不但更容易耗用駕駛人注意力資源,同時也會增加潛在的行車風險。因此在進行車內資訊系統的介面開發與設計時,必須將可用性的議題納入考量,以增加行車安全。
    本研究主要目的在於結合「使用情境」與「可用性評估」等兩大部分發展出車內資訊系統的情境資料庫。以資料庫的類型而言,由於車內資訊系統的各項功能中皆包含輸入操作、輸出呈現以及使用選單等共通性介面,因此可將這些共通性的部分整合為「通則性(General)資料庫」來進行整體性評估;而針對車內資訊系統中的特定功能,本研究則以使用者的活動為基礎(Activity-Based)進行情境資料庫的分類,發展出「系統功能(System-Specific)資料庫」,對特定的系統功能進行更深入的可用性評估。
    以情境資料庫的內容架構而言,本研究使用三層資料結構來描述「使用情境」部分,分別為使用目標(S1)、活動行為(S2)與細部動作(S3);另在「可用性評估」部分亦包含三層資料結構,分別為量測項目(L1)、量測概念(L2)與量測規格(L3)。將情境資料庫分層呈現,主要目的在於讓未來產品設計開發人員應用資料庫進行新產品開發或改善現有產品時,可依照實際需求自行調整資料庫的階層架構,來增加其適用的評估目標與內容。根據情境資料庫中的各種情境分類與可用性規格描述,可對車內資訊系統逐一進行介面上的檢核、評估與測試,確認是否符合人因工程設計準則,以增加未來產品的友善性與可靠度。


    In order to improve driving safety and comfort, more and more countries around the world start to engage in research and development of in-vehicle information systems (IVIS) and intelligent cars in recent years. Automobile manufacturers integrate diverse IVIS functions into vehicle to satisfy drivers’ multiple demands. The development of IVIS offers a great deal of convenience for drivers: however, a poorly designed interface not only takes more drivers’ attention resource but also increases potential driving risks simultaneously. Consequently, vehicle interface design engineers ought to consider interface usability issues in the design process to improve driving safety.
    The main purpose of this study is to combine “User Scenario” and “Usability Evaluation” to develop scenario database of IVIS. Since all human-computer interfaces have input and output devices, the current study integrates them as “General Scenario Database” to identify the usability issues in interface design. In addition, this study also takes activity-based perspective to develop “System-Specific Scenario Database” for the evaluation of usability on different IVIS functions.
    The scenario database uses three layers to decompose each user scenario, termed user goals (S1), activity behaviors (S2) and body actions (S3) respectively. Similarly, three layers are also used to describe interface usability evaluation, called measuring items (L1), measuring concepts (L2), and measuring specifications (L3) severally. Using hierarchical layers in scenario database will make interface design engineers easily adjust the layers to fit their practical needs. According to each scenario and usability specification, design engineers can inspect, evaluate and test the interface usability of IVIS to enhance product friendliness and reliability in the future.

    摘要.....I Abstract.....II 致謝.....III 圖目錄.....V 表目錄.....VI 第一章 緒論.....1 第一節 研究動機與目的.....1 第二節 研究內容與流程.....3 第二章 文獻探討.....5 第一節 車內資訊系統與相關研究.....5 第二節 駕駛行為、心智負荷與人機介面.....15 第三節 可用性工程與評估方法.....20 第四節 情境資料庫與產品開發.....23 第三章 研究方法.....26 第一節 資料庫建構方法.....26 第四章 研究結果.....30 第一節 發展情境資料庫架構.....30 第二節 情境資料庫.....52 第五章 情境資料庫未來應用與討論.....77 第一節 情境資料庫的階層架構發展.....78 第二節 情境資料庫的推廣應用.....79 第六章 結論與建議.....81 參考文獻.....84

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