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研究生: 陳俊淇
Chun-Chi Chen
論文名稱: 知識協同建構系統建置之研究
Developing a Knowledge Collaborative Construction System
指導教授: 李國光
Gwo-guang Lee
口試委員: 周子銓
Tzu-chuan Chou
黃世禎
Sun-jen Huang
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2015
畢業學年度: 103
語文別: 中文
論文頁數: 202
中文關鍵詞: 知識建構協作學習知識表徵組織學習知識管理
外文關鍵詞: knowledge construction, collaborative learning, knowledge representation, organization learning, knowledge management
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  • 學習者在學校的分組學習,通常採合作學習的方式進行學習,但往往會產生溝通不良、意見統合等問題,導致學習效果不彰,更失去了小組學習的意義。
    因此,本研究依據知識管理、組織學習文獻訂定個人撰寫、組內討論及組間觀摩的知識協同建構流程,並將此流程實作為系統。搭配依序繪製陳述性概念圖、系統思考圖及程序性概念圖的實施方法,協助學生在進行分組學習時能達到有效的知識建構。
    本研究主要的研究貢獻為(1) 初步建構出知識協同建構的流程,讓學習者在分組學習上能使內隱及外顯知識轉化、凝聚團體內的共識,提升彼此的知識。(2) 根據所訂定的知識同建構流程,建置出資訊系統,能輔助學習活動的進行外,也提供學習者進行成果與意見交流的平台。(3) 制定出知識建構三階段實施方法,藉由繪製敘述性概念圖、繪製系統思考圖,最後再繪製程序性概念圖的階段性學習,讓學習者能將原本的陳述性知識轉化成能靈活運用的程序性知識。


    When students learn with group, they often use the way of cooperative learning to learn, However, there may be some problems when they are cooperating, such as bad communication and concluding ideas. Therefore, the problems result in bad learning effectiveness, and losses the meaning of group learning.
    Thus, according to the literature of knowledge management and organization learning, this study designs the process of knowledge collaborative construction which includes the 3 steps: individual writing, group discussion and groups observation, and implementing the information system for this process. In addition, when students in group learning with system, we help students effectively construct knowledge with drawing the declarative concept man, causal loop diagram and procedural concept map sequentially.
    The results of this study are as followings: (1) To construct the process of knowledge collaborative construction, it could help students convert tacit knowledge to explicit knowledge, reach a consensus and expand knowledge in progress of group learning. (2) The information system which based on the process of knowledge collaborative construction could support activity of learning, also provide the platform that students can use it to share outcomes and opinions with each other. (3) To design the implementation method of knowledge construction which include 3 drawing phase: draw the declarative concept map, causal loop diagram and procedural concept map, it could make student's declarative knowledge convert to procedural knowledge.

    摘要 I ABSTRACT II 誌謝 III 目錄 IV 表目錄 VII 圖目錄 IX 第一章 緒論 1 1.1 研究背景與動機 1 1.2 研究目的 3 1.3 論文架構 4 1.4 研究限制 5 第二章 文獻探討 6 2.1 知識管理 6 2.1.1 知識的階層 7 2.1.2 知識的定義 9 2.1.3 內隱知識與外顯知識 14 2.1.4 知識轉化模式 15 2.2 組織學習 20 2.2.1 組織學習的定義 20 2.2.2 組織學習模型 23 2.3 知識表徵 27 2.3.1 知識表徵的定義 27 2.3.2 知識表徵的知識分類 28 2.3.3 概念圖 31 2.3.4 系統思考圖 34 2.4 知識的建構 38 2.4.1 建構主義 38 2.4.2 知識建構的意涵 39 2.5 電腦支援協作學習 42 2.5.1 協作學習 42 2.5.2 電腦支援協作學習的意涵 43 2.6 結語 44 第三章 研究設計 46 3.1 研究方法 46 3.2 研究流程 50 3.3 系統分析與設計 51 3.3.1 系統概念 51 3.3.2 系統需求塑模 54 3.3.3 系統架構 82 3.4 實施方法流程設計 85 3.5 結語 88 第四章 系統流程的實施與驗證 90 4.1 系統使用介面 92 4.2 系統與方法驗證 115 4.2.1 系統流程實施 115 4.2.2 實施對象與情境 116 4.2.3 資料蒐集與分析方法擬定 117 4.2.4 實施方法的調整 121 4.3 問卷資料與成果分析 123 4.3.1 成果分析 123 4.3.2 問卷分析 139 4.4 結語 146 第五章 結論與建議 147 5.1 研究結論與貢獻 147 5.2 未來研究與建議 148 參考文獻 149 中文文獻 149 英文文獻 152 附錄一 知識協同建構成果 158 第一階段概念圖 158 第二階段系統思考圖 174 第三階段概念圖 182 附錄二 知識協同建構系統之研究問卷 200

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