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研究生: 陳宏毅
Hong-Yi CHEN
論文名稱: 以跨層模型探討國際零售業者 母國及地主國經驗對通路績效之影響: 地主國數位轉型之調節效果
A multilevel study of the impact of international retailers’ home and host market experience on channel performance : the moderation of host market digital transformation.
指導教授: 曾盛恕
Seng-Su Tsang
口試委員: 陳家祥
Ja-Shen Chen
呂志豪
Shih-Hao Lu
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 51
中文關鍵詞: 零售業數位轉型跨國經營縱橫資料跨層模型調節式中介路徑相依
外文關鍵詞: Retailing industry, Digital transformation, Multinational operations, Path dependence, Panel data, Multileve models, Moderated Mediation
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  • 隨著資訊科技的迅速發展,零售業的跨國經營及數位轉型變得更為容易及快速。零售業跨國經營的形式愈發多元,數位轉型可能有助於零售業透過電子商務快速拓展國外業務。本研究從動態能力的角度認為零售業者在評估跨國經營及數位轉型時,需要同時考量內部及外部環境的資源,才能擬出合適的發展策略。本研究透過動態能力中的路徑相依這個要素來探討零售業進行跨國經營及數位轉型的影響因素,主要討論因素母國經驗、地主國相關經驗、銷售績效及數位轉型程度等。
    本研究應用104家跨國零售業者從2001年~2013年共13年的縱橫資料來進行分析,並利用跨層模型討探討個體與地主國變數間的差異,驗證經驗之間的影響及經驗對銷售績效的直接及中介效果,同時也探討中介效果是否受到地主國數位轉型程度所調節,而形成所謂的調節式中介。研究結果顯示地主國經驗可以中介母國的經驗與地主國銷售績效之間的關係,同時也受到地主國數位轉型程度所調節。


    As rapid development of information technology, multinational operations and digital transformation of retailing industry have become easier and faster. The form of multinational operations in retailing industry have become more diverse.Digital transformation may help retailing industry rapidly expand foreign businesses through e-commerce. From the perspective of dynamic capabilities, retailers need to consider resources of internal and external environments when evaluating multinational operations and digital transformation to develop a suitable strategy. The study explored the influencing factors of the retailing industry's multinational operations and digital transformation through the path dependence of dynamic capabilities. The study mainly discussed factors such as home country experience, host country related experience, sales performance, and the degree of digital transformation.
    The study used 104 cross-border retailers’ data from 2001- 2013, and used multilevel model to discuss the differences between individual and host country variables to verify the impact of experience and experience on sales. At the same time, the study also explored whether indirect effect is moderated by the degree of digital transformation of the host country(alleged moderated mediation). The results of the study showed that experience in host country can mediate the relationship between experience in home country and sales performance in host country. Mediation is moderated by the degree of digital transformation of host country.

    摘要................................................................... I ABSTRACT...................................................................II 目錄...................................................................III 圖目錄...................................................................V 表目錄...................................................................VI 第1章 緒論...................................................................1 1.1 研究背景及動機...........................................................1 1.2 研究目的.................................................................3 第2章 文獻探討及研究假說........................................................4 2.1 動態能力............................................................4 2.1.1 資源基礎理論...............................................................4 2.1.2 動態能力之定義.............................................................4 2.1.3 動態能力之要素.............................................................5 2.2 路徑相依.................................................................8 2.2.1 路徑相依的定義.............................................................9 2.2.2 路徑相依與動態能力..........................................................9 2.3 母國及地主國經驗........................................................10 2.4 零售業的數位轉型........................................................12 2.4.1 數位轉型.................................................................12 2.4.2 零售業的數位轉型..........................................................13 2.4.3 數位轉型程度..............................................................15 第3章 研究方法................................................................18 3.1 研究架構................................................................18 3.2 資料來源................................................................19 3.3 資料分析方法............................................................19 3.4 變數操作定義............................................................21 3.4.1 依變數...................................................................21 3.4.2 解釋變數..................................................................21 第4章 研究結果................................................................24 4.1 敘述性統計..............................................................24 4.2 相關性分析..............................................................25 4.3 研究假說驗證............................................................27 4.3.1 經驗之間相關假說驗證.......................................................27 4.3.2 經驗與績效之間相關假說驗證..................................................30 第5章 研究結論................................................................34 5.1 研究結論與建議..........................................................34 5.2 研究貢獻................................................................37 5.2.1 學術貢獻..................................................................37 5.2.2 管理意涵..................................................................37 5.3 研究限制與未來研究建議...................................................38 參考文獻........................................................................39 英文文獻........................................................................39 中文文獻........................................................................44

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    [1] 數位時代(2015)。找到虛實整合媒介,未來是「零售業+」時代。檢自 https://www.bnext.com.tw/article/38059/BN-2015-11-26-181654-143?goto=article (May 10,2020)
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