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研究生: 蔡融潤
Jung-Jun Tsai
論文名稱: 企業實習生師徒制之發展研究 -- 以外商企業為例
The Study in the Development of Mentoring for the Interns in Enterprise: An Example of Foreign Enterprise.
指導教授: 鄭仁偉
Jen-Wei Cheng
口試委員: 廖文志
Wen-Chih Liao
葉穎蓉
Ying-Jung Yeh
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2010
畢業學年度: 98
語文別: 中文
論文頁數: 135
中文關鍵詞: 師徒制師徒關係師徒功能實習提攜人被提攜人
外文關鍵詞: mentoring, mentorship, mentoring function, intern, mentor, mentee
相關次數: 點閱:259下載:36
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  • 過去國外對於大學生實習經驗的重視與推動已行之有年,多數企業願意提供實習機會給即將進入社會的新鮮人,近年來國內對於大學生實習的相關議題開始重視,實習的領域已不再侷限於特有的科系,不論是何種實習的類型,企業僱用實習生確實能夠得到多方的效益。

    師徒制是一種兼顧工作技能培育與職涯規劃的訓練方式,十分符合學生參與實習的目的,不但可以幫助實習生快速步入軌道,更可幫助學生在實習期間找出未來的方向。然而由於實習生特有的工作型態與身分背景,在師徒制的施行上勢必有一套特別的方式。

    本研究藉由個案研究法來加以探討實習生參與師徒制的歷程,研究發現針對實習生實行師徒制時,需落實以下三點:實行的動機與目的要讓參與者了解並認同、同時要建立合適的分配機制、並輔以有效的推動方式。

    另一方面,在執行過程中有許多的干擾因素會影響師徒關係,而各因素間多存在關聯性,若能將此些因素的形成原因與影響釐清,找出關鍵因素,並給予適當控制,則能更有效地掌握實習生師徒制的發展。


    Since the past, the intern experiences of college students have been already emphasized and carried out for many years in other countries. Most enterprises are willing to offer the opportunities for the students who are going to be a freshman in a society. Recently, our home country has started to concern the issues about internships; moreover, the interning fields aren’t limited to some specific faculties anymore. No matter what kind of interns, it is exactly beneficial in many ways to hire the interns for an enterprise.

    Mentoring is a training method which focuses both on working skills fostering and career planning; it is absolutely fit in with the purpose of student interns. It helps the interns not only soon get on track but also find their own goals during the interns. However, due to the working type and special identities of the interns, the fulfillment of mentoring must be used in a specific way.

    In this research, the case study has been introduced to discuss the process toward the mentoring joining for the interns. Furthermore, the results have been found that when implementing the mentoring for the interns, three factors should be carried out. First of all, the motivation and the purpose of the implementation should be identified by those participants. Then, simultaneously, an appropriate allocation mechanism also should be built up. Finally, given with an effective impetus way is important as well.

    In addition, plenty of factors within the implementing procedure would affect the relationship of the mentoring, and each factor has some relation to each other. If the causes and influences of those factors could be figured out, the key factor were found and were under control, the implementation of the mentoring would be much more effective to control.

    摘要 II Abstract III 誌謝 IV 目錄 V 表目錄 VII 圖目錄 VIII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 4 第三節 研究流程 5 第二章 理論文獻探討 6 第一節 師徒制的概念 6 第二節 師徒功能之探討 12 第三節 師徒關係之探討 16 第四節 實習制度 22 第三章 研究設計 26 第一節 觀念性思考邏輯 26 第二節 研究方法 27 第三節 研究對象 30 第四節 研究過程 32 第五節 可信賴性 35 第四章 資料分析 36 第一節 原始訪談資料的構面分析 36 第二節 實施實習生師徒制度 37 第三節 執行情況 41 第四節 實行結果 46 第五節 提攜關係與提攜功能 51 第六節 提攜關係的影響因素 56 第七節 整體效益 82 第五章 研究命題 86 第一節 實習生師徒制度的實施 86 第二節 影響師徒關係因素的探討 87 第三節 師徒功能的產生 88 第六章 研究結論 89 第一節 研究發現 89 第二節 學術與管理意涵 93 第三節 研究限制 94 第四節 後續建議 95 參考文獻 98 附錄一 研究訪談大綱(師父版) 106 附錄二 研究訪談大綱(徒弟版) 107 附錄三 訪談整理 108

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