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研究生: Christopher Triarman Tjuatja
Christopher Triarman Tjuatja
論文名稱: The Impact Of Food YouTuber Toward Consumer’s Purchase Intention In Restaurant In Indonesia
The Impact Of Food YouTuber Toward Consumer’s Purchase Intention In Restaurant In Indonesia
指導教授: 劉代洋
Day-Yang Liu
口試委員: 鄭仁偉
Jen-Wei Cheng
許馨方
Hsin-Fang Hsu
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2020
畢業學年度: 108
語文別: 英文
論文頁數: 63
中文關鍵詞: YouTuberSocial MediaMarketingFoodPurchase IntentionInfluencer
外文關鍵詞: YouTuber, Social Media, Marketing, Food, Purchase Intention, Influencer
相關次數: 點閱:300下載:1
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Social media user in the world is increasing every year. With advances in information and communication technology, social media has not only been a part of our live, but also make a new path for be a new platform in business world. One of that platform is YouTube. YouTube is a popular social media that provide us to share videos. People who made the videos called YouTubers. YouTubers had captured the attention of brands due the massive influence. YouTubers can have on millions of followers. Not only brand, also restaurant love to use YouTubers as they way to promote their restaurant or their new menus.

In Indonesia, Food YouTubers is very popular, many of viewers Indonesia love to watch YouTuber “Food Review”. To get information from YouTubers “Food Review” before eat something in some restaurant is like a common things for Indonesians do.

The aim of this study is to identify the kind of Food YouTubers that has a big potential to catch attention from viewers and help them to make a purchase decision. This study conducted an online survey with 217 participants from Indonesia. The data will be analyzed with regression analyze in SPSS. The results reveal that Need of Information, Information Quality, Credibility, Entertainment, Para-social Interaction, Review Trust, Information Usefulness, and Attitude towards watching YouYubers “Food Review” have impact to their purchase intention in restaurant in Indonesia.


Social media user in the world is increasing every year. With advances in information and communication technology, social media has not only been a part of our live, but also make a new path for be a new platform in business world. One of that platform is YouTube. YouTube is a popular social media that provide us to share videos. People who made the videos called YouTubers. YouTubers had captured the attention of brands due the massive influence. YouTubers can have on millions of followers. Not only brand, also restaurant love to use YouTubers as they way to promote their restaurant or their new menus.

In Indonesia, Food YouTubers is very popular, many of viewers Indonesia love to watch YouTuber “Food Review”. To get information from YouTubers “Food Review” before eat something in some restaurant is like a common things for Indonesians do.

The aim of this study is to identify the kind of Food YouTubers that has a big potential to catch attention from viewers and help them to make a purchase decision. This study conducted an online survey with 217 participants from Indonesia. The data will be analyzed with regression analyze in SPSS. The results reveal that Need of Information, Information Quality, Credibility, Entertainment, Para-social Interaction, Review Trust, Information Usefulness, and Attitude towards watching YouYubers “Food Review” have impact to their purchase intention in restaurant in Indonesia.

ABSTRACT I ACKNOWLEDGEMNTS II CONTENTS III LIST OF FIGURES VII LIST OF TABLES VIII CHAPTER I 1 INTRODUCTION 1.1 Research Background and Motivation 1 1.2 Research Objectives 3 1.3 Research Flowchart 4 1.4 Research Content 5 CHAPTER II 6 LITERATURE REVIEW 2.1 YouTube 6 2.1.1 YouTuber 7 2.1.2 Impact of YouTuber 8 2.1.3 YouTuber in Indonesia 8 2.2 Social Media 9 2.2.1 Social Media Marketing 10 2.2.2 Social Media Influencer 11 2.3 Word of Mouth 12 2.3.1 Electronic Word of Mouth (eWOM) 12 2.3.2 Difference between WOM and eWOM 14 2.4 Food 15 2.4.1 Food Blog or Vlog 15 2.4.2 Restaurant 16 2.5 Marketing 16 2.5.1 Influencer Marketing 17 2.6 Purchase Intention 17 2.7 Information Usefulness 18 2.7.1 Needs of Information 19 2.7.2 Information Quality 19 2.8 Attitude Towards Watching YouTubers “Food Review” 20 2.8.1 Credibility 20 2.8.2 Entertainment 21 2.8.3 Para Social Interaction 22 2.8.4 Review Trust 22 2.9 Hypothesis Development 23 CHAPTER III 24 RESEARCH METHODOLOGY 3.1 Research Approach and Design 24 3.2 Questionnaire Design 24 3.3 Data Collection Method 26 3.4 Research Population and Sampling 27 3.5 Research Variables 27 3.6 Data Analysis 29 3.6.1 Descriptive Analysis 29 3.6.2 Statistical Analysis 29 3.6.2.1 Correlation Analysis 29 3.6.2.2 Reliability Analysis 30 3.6.2.3 Regression Analysis 30   CHAPTER IV 31 DATA COLLECTION AND ANALYSIS 31 4.1 Survey Data Collection 31 4.2 Research Variables Result 33 4.2.1 Independent Variable – Need of Information 33 4.2.2 Independent Variable – Information Quality 34 4.2.3 Independent Variable – Credibility 34 4.2.4 Independent Variable – Entertainment 35 4.2.5 Independent Variable – Para-social Interaction 35 4.2.6 Independent Variable – Review Trust 36 4.2.7 Independent Variable – Information Usefulness 36 4.2.8 Independent Variable – Attitude toward Watching YouTubers “Food Review” 37 4.2.9 Dependent Variable – Purchase Intention 37 4.3 Data Examination 38 4.3.1 Reliability Analysis (Cronbach’s Alpha Scores) 38 4.3.2 Correlation Analysis 40 4.3.3 Regression Analysis 40 4.3.3.1 Information Usefulness 41 4.3.3.2 Attitude toward Watching YouTubers “Food Review” 42 4.3.3.3 Purchase Intention 43 4.4 Discussion 43 4.4.1 Purchase Intention 44 CHAPTER V 46 5.1 Conclusion 46 5.2 Practical Recommendation 48 5.3 Limitation of Study and Further Research Direction 49 REFERENCES 51 APPENDIX A 60 APPENDIX B 63

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