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研究生: Ran Meng Hui
Muhammad Ridha
論文名稱: 學生使用概念圖學習程式語言之滿意度評估
ASSESSMENT OF STUDENT SATISFACTION USING CONCEPT MAP IN LEARNING PROGRAMMING LANGUAGE
指導教授: 李國光
Gwo-Guang Lee
口試委員: 楊傳凱
Chuan-Kai Yang
周子銓
Tzu-Chuan Chou
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2017
畢業學年度: 106
語文別: 英文
論文頁數: 95
中文關鍵詞: 學生滿意度概念圖學習編程語言學生使用概念圖的滿意度學習程式語言中的概念圖
外文關鍵詞: Student Satisfaction, Student Satisfaction using concept map
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  • 在人生裡學習過程是個基礎。透過學習,可形成一個人的品格和素質。優良的和正確的學習過程是實現學習的目標的必要條件。當學生對目前的學習過程感到滿意時,學習的目標就能夠達到。學習過程可包括方法,模型和學習的策略。整個行業裡有技術性的發展。技術的發展可使得共同對設計學習的興趣變得越來越高,但事實上,許多的學生在學習電腦於解決問題和邏輯思維方面的能力較差,這是學習程式語言的基礎。這個問題可能是由於不正確的學習過程,使用方法或模型或學習策略是錯誤的。因此,它需要一種能夠滿足學生學習編程語言的滿意度的學習方法。本研究希望通過學習程式語言中的概念圖來審視學生的滿意度。
    參與者透過Google表單來選擇註冊社交的媒體。要求參與者填寫意見,直到研究結束。有49人註冊,但只有35人被證明有效。作者使用Pearson相關分析和回歸分析來分析數據。結果得到在概念圖中的可靠性因素是對學生滿意度影響最大。有形因素對學生滿意度的影響最小。同時,實用性和可靠性影響學生對滿意度有很大的因素。另外,公信力、同情和保證為其次。整體而言,所有的因素都對學生的滿意度產生積極的影響。由此可得到結論為學生對使用概念圖在學習編程語言中感到滿意。

    關鍵詞:學生滿意度,概念圖,學習編程語言,學生使用概念圖的滿意度,學習程式語言中的概念圖。


    The learning process is fundamental in our life. Through learning, it will form the character and quality of a person. An excellent and correct learning process is a must in achieving the learning objectives. Learning goals can be met well when students are satisfied with the current learning process. The learning process can include methods, models, and learning strategies. Technological developments that have spread throughout the industry. Development of technology makes the community interest in learning programming language becomes higher, but in fact, many students who learn about computers have less ability in problem-solving and logical thinking which is the basis of learning programming languages. This problem may occur due to the improper learning process, the use of methods or models or learning strategies are wrong. Therefore, it takes a learning method that can meet the student’s satisfaction in learning the programming language. This study wants to examine student’s satisfaction using the concept map in learning programming languages.

    Participants were chosen by distributing the registration form through some social media using Google form. Participants are requested to fill the willingness to follow the research until the study ends. Forty-nine people were registering, but only 35 were declared valid. The author uses Pearson-correlation and regression analysis in analyzing the data. The results obtained that the reliability factor in the concept map is the factor that has the highest influence on student satisfaction. While the tangible element is the lowest influence on student satisfaction. Meanwhile, Usability and information quality are factors that have a high impact on student satisfaction after reliability. Furthermore, followed by credibility, empathy, and assurance. Overall, all factors have a positive effect on student satisfaction. It can be concluded that students are satisfied with the use of the concept map in learning programming languages.
    Keyword: Student Satisfaction, Concept Map, Learning programming language, Student Satisfaction using Concept Map, Concept Map in Learning programming language.

    TABLE OF CONTENTS 摘要 iv ABSTRACT v ACKNOWLEDGEMENT vi LIST OF FIGURES x LIST OF TABLES xi CHAPTER 1 INTRODUCTION 1 1.1. Background 1 1.2. Research Question 3 1.3. Research Scope 3 1.4. Research Purposes 3 CHAPTER 2 LITERATURE REVIEW 4 2.1. Data, Information, and Knowledge 4 2.1.1. Knowledge Representation 6 2.2. Learning 12 2.2.1. Online learning 14 2.3. Teaching 15 2.3.1. Teaching Method 16 2.4. Concept Map 16 2.4.1. Basic concept of concept map 18 2.5. Quality 23 2.5.1. Service Quality (SERVQUAL) 25 2.5.2. Website Quality (WEBQUAL) 28 2.6. Student Satisfaction 30 CHAPTER 3 RESEARCH FRAMEWORK, HYPOTHESIS AND METHODOLOGY 32 3.1. Proposed Research Model 32 3.2. Hypothesis 33 3.3. Research Methodology 35 3.3.1. Research Design 35 3.3.2. Sample 38 3.3.3. Data Collection Method 38 3.3.4. Questionnaire and Measurements 39 3.3.5. Interview 43 CHAPTER 4 IMPLEMENTATION OF CONCEPT MAP 45 4.1. Introduction of Concept Map 45 4.2. Programming Language Concept Map 47 4.2.1. Introduction of website development concept map 48 4.2.2. HTML concept map 49 4.2.3. CSS concept map 50 4.2.4. JavaScript concept map 51 4.2.5. PHP concept map 52 4.3. Implementation of Concept Map in Learning 53 4.3.1. Planning 53 4.3.2. Learning Process 53 4.3.3. Evaluation 56 CHAPTER 5 DATA ANALYSIS AND RESULTS 57 5.1. Demographic Characteristic 57 5.2. Control Variable 59 5.3. Measurement model 59 5.4. Hypothesis Testing Results 63 5.5. Result Discussion 64 5.5.1. Student satisfaction 64 5.5.2. Learning outcomes 65 CHAPTER 6 CONCLUSION 69 6.1. Summary of Findings 69 6.2. Research Contributions 71 6.3. Limitations and Future Research 71 REFERENCES 72 APPENDIX 1 78

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