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研究生: Alyssa Marinelle S. Espiritu
Espiritu
論文名稱: An Integrated Fuzzy Entropy and Failure Mode Effect and Analysis Weighing Method in Assessing Supply Chain Risk Factors and Applied Intuitionistic Fuzzy TOPSIS and VIKOR in Assessing Impact on Company Metrics
An Integrated Fuzzy Entropy and Failure Mode Effect and Analysis Weighing Method in Assessing Supply Chain Risk Factors and Applied Intuitionistic Fuzzy TOPSIS and VIKOR in Assessing Impact on Company Metrics
指導教授: 曾世賢
Shih-Hsien Tseng
口試委員: 賴正育
Cheng-Yu Lai
陳基祥
Chi-Hsiang Chen
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2023
畢業學年度: 111
語文別: 英文
論文頁數: 96
外文關鍵詞: Supply Chain Risks, Intuitionistic Fuzzy, Entropy Weighing Method, Technique for Order of Preference by Similarity to Ideal Solution, Višekriterijumsko Kompromisno Rangiranjeis
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The unanticipated events and recent disruptions in supply chain cause a huge damage
on businesses. Due to increasing number of supply chain risks to consider, predicting the impact of these risks are getting more difficult. In this study several techniques are combined and utilized to investigate the impact of supply chain risks on company measures. An Intuitionistic Fuzzy Entropy Weighing Method and Failure Mode and Effect Analysis method were combined to rank the identified supply chain risks while Intuitionistic Fuzzy Technique for Order of Preference by Similarity to Ideal Solution and Intuititionistic Fuzzy Višekriterijumsko Kompromisno Rangiranjeis are used in assessing the impact of these risks in company metrics. It is concluded that market change risk should be given the highest importance, followed by inaccurate information sharing and bullwhip effect while high crime rates and pollution were given the least priority. The top priority risks were found out to havea negative impact on the quality and expense measure of the company. The finding of this research also shows that equal weights in each supply chain risk or prioritizing the governmental and natural risk will impact the quality and flexibility metric while operational, demand and information technology risk will impact the quality and expense metric of the company. This study also proves that quality metric should be given the utmost priority as it will have an impact the most in business in any scenario. With this research, management will be able to properly plan their risk mitigation and allocate their resources accordingly.

ABSTRACT …………………………………………………………………………………. i ACKNOWLEDGEMENT ………………………………………………………………....... ii LIST OF ABBREVIATIONS ………………………………………………………………. vi LIST OF FIGURES ………………………………………………………………………… viii LIST OF TABLES ………………………………………………………………………….... ix 1. Introduction ………………………………………………………………………………… 1 1.1 Supply Chain ……………………………………………………………………… 1 1.2 Motivation of this Study …………………………………………………………. 2 1.3 Research Objectives ………………………………………………………………. 3 1.4 Structure of Research ……………………………………………………………... 3 2. Review of Related Literature ………………………………………………………………. 4 2.1 Supply Chain Risk Disruption ……………………………………………………. 4 2.2 Application of MCDM in SCRM ………………………………………………… 6 2.3 Research Gap ……………………………………………………………………... 8 2.4 Supply Chain Risks Criterions and Sub Criterions ……………………………… 10 2.4.1 Operational Risk ………………………………………………………. 10 2.4.2 Natural Risk …………………………………………………………… 10 2.4.3 Social Risk ……………………………………………………………. 11 2.4.4 Demand Risk ………………………………………………………….. 11 2.4.5 Government Risk …………………………………………………….... 11 2.4.6 Information Technology Risk …………………………………………. 12 2.5 Supply Chain Management Performance Metric ……………………………… 12 2.5.1 Competitive Performance Metric ……………………………………. 12 2.5.2 Cost and Expense Metric ……………………………………………. 12 2.5.3 Flexibility Metric ……………………………………………………. 13 2.5.4 Time Metric …………………………………………………………. 13 2.5.5 Quality Metric ………………………………………………………. 13 3. Methodology …………………………………………………………………………….18 3.1 Data Collection ……………………………………………………………….. 18 3.2 Intuitionistic Fuzzy Set ……………………………………………………….. 19 3.2.1 Derivation of IF Set from Experts’ Opinion ………………………. 20 3.3 Intuitionistic Fuzzy Entropy Weighing ………………………………………. 22 3.4 Failure Mode and Effect Analysis ……………………………………………. 23 3.5 Intuitionistic Fuzzy Technique for Order of Preference by Similarity to Ideal Solution …………………………………………………………………………… 24 3.6 Intuitionistic Fuzzy Višekriterijumsko Kompromisno Rangiranje …………… 29 4. Results and Discussion …………………………………………………………………. 32 4.1 Derivation of IFS Parameters …………………………………………………. 32 4.1.1 Weights of Experts ………………………………………………….. 32 4.1.2 Aggregated Result of IFS Parameters ……………………………….. 33 4.2. Ranking of Supply Chain Risks ………………………………………………. 34 4.2.1 Computed Weights of Decision Makers …………………………….. 34 4.2.2 Computed Weights of Sub-Criteria’s Using IF-EWM ………………. 35 4.2.3 Computed Weights of Sub-Criteria’s Using FMEA ………………… 36 4.2.4 Final Ranking and Weighted Aggregated Result of Sub-criteria’s …… 37 4.3 Ranking of Supply Chain Metrics ……………………………………………….. 38 4.3.1 Ranking of Alternatives Using IF-TOPSIS …………………………… 38 4.3.2 Ranking of Alternatives Using IF-VIKOR …………………………… 39 4.3.3 Final Ranking of Alternatives using combined IF-TOPSIS and IF-VIKOR ………………………………………………………………………………. 39 4.4 Discussion ………………………………………………………………………. 40 4.5 Sensitivity Analysis …………………………………………………………….. 42 5. Conclusion ……………………………………………………………………………….. 46 5.1 Discussion of Research Objectives …………………………………………….. 46 5.2 Contribution …………………………………………………………………….. 47 5.3 Limitation and Scope of the Study ……………………………………………… 48 5.4 Future Research …………………………………………………………………. 48 5.5 Importance of This Research ……………………………………………………. 48 REFERENCES ……………………………………………………………………………… 49 APPENDICES ………………………………………………………………………………. 58

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