在現今高度發展的商業社會中，因為網際網路資訊紀元的到來，各產業皆面臨商業環境快速改變與高度競爭的企業營運環境，建置與擁有高度完善功能性的企業資訊系統，雖能使企業在商業營運之初期階段，在產業競爭的起跑點上取得部分優勢。但隨著全球化商業競爭的高度變化性，企業的商業策略與戰略皆須因應不同的外在與內在環境改變，來調整營運模式與產品銷售策略，在此同時負責統籌管理企業資訊的資訊系統，其系統功能性也必須能有彈性的進行功能維護、增強與調整。在系統功能維護的過程當中，有效的運用資源來進行系統維護的各階段工作，使得資訊系統維護的整體效率獲得提昇，是相當重要的課題。根據專家學者研究，系統維護階段的測試工作，其資源成本花費為佔整體過程中相當大的比例，因系統功能維護之測試工作，不僅包含進行維護的系統功能測試，也需考量涵括所關連的資訊系統商業流程之系統測試，這些測試活動使得系統維護的測試工作耗費組織大量的資源成本。
本研究首先探討軟體自動化測試理論，以及參考資訊系統維護流程與企業資源規劃系統(Enterprise Resource Planning, ERP)維護模式之特性，提出了適用於企業資訊系統功能維護測試活動，高度可重用性與模組化之軟體自動化測試模版的設計流程，與快速簡易之軟體自動化測試模版的使用流程，並以個案ERP系統功能維護之個案研究做為實例驗證，進而提出建議與未來研究方向。吾人冀望此項學術與產業之研究，能貢獻作為結合軟體自動化測試領域與軟體資訊系統維護領域之橋樑，與對未來於此相關領域之後續研究提供有用之參考。

In the highly developed modern business society and also due to the trend of the coming of Internet era, the enterprises of industries are facing the fast-changing and highly competitive situation in business operation environment. All enterprises always try to develop complete functionalities of the enterprise information system. Although the integrated and completed information systems may help enterprises earn advantages at the initial stage of the business operation, their business strategies and tactics for the enterprise operation must be promptly aligned due to the fast-changing and globally competitive business environment. In the mean time, the functionalities of enterprise information systems are also required to be flexibly added, deleted, or enhanced. Therefore, how to efficiently utilize the limited resources to perform information system maintenance activities is a very important issue for all types of business organizations.
This study first explores the software test automation theories, the information system maintenance processes, and the unique characteristics of the Enterprise Resource Planning (ERP) system. Then this study further proposes an integrated design process for developing highly reusable and modularized software automated testing templates, and an easy fast usage process for deploying these software automated testing templates, for the testing activities in the enterprise information system maintenance life cycle. Moreover, this study further conduct a real case of using ERP system maintenance as an example, to verify the proposed design process for developing the templates, and the usage process for deploying the templates. Finally, this study also provides the suggestions and some potential research issues for the future research. It is the author’s expectation that this study can contribute as a bridge for the cooperation of academy and software industry on the research of software automatic testing, and also provide a useful reference for the future research on the related topics.

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