研究生: |
邱薇拉 Wei-la Chiu |
---|---|
論文名稱: |
印象管理戰術對工作結果變項之影響 Effects of Impression Management Tactics on Work Outcomes |
指導教授: |
鄭仁偉
Jen-wei Cheng |
口試委員: |
廖文志
Wen-chih Liao 曾國雄 Gwo-hshiung Tzeng 黃家齊 Jia-chi Huang 劉念琪 Nien-chi Liu 余坤東 Kung-don Ye |
學位類別: |
博士 Doctor |
系所名稱: |
管理學院 - 企業管理系 Department of Business Administration |
論文出版年: | 2013 |
畢業學年度: | 101 |
語文別: | 英文 |
論文頁數: | 89 |
中文關鍵詞: | 主管部屬關係 、優勢為主約略集合方法 、生涯結果 、主管評比部屬績效 、任務績效 、印象管理戰術 、流量網路圖形 、決策法則 |
外文關鍵詞: | flow network graphs, Dominance-based Rough Set Approach (DRSA), supervisor-subordinate guanxi (S-S guanxi), career outcomes, supervisor-rated employee performance, impression management tactics, task performance, "If-then" decision rules |
相關次數: | 點閱:619 下載:12 |
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本博士論文是由2個研究組成,用以檢視印象管理戰術對工作結果變項之影響。研究1是依據社會分析觀點,檢視華人系絡情境下,任務績效如何干擾印象管理戰術與生涯結果的關係。研究2是依據社會影響理論,比較印象管理戰術與主管-部屬關係在預測主管評比部屬績效的相對角色。整體而言,釐清印象管理戰術角色作用,將有助於瞭解員工如何發展成功的社會技能,以追求達成期望目標。
研究1的實證資料來自於台灣各產業的195對的主管-部屬配對資料,階層迴歸分析結果發現逢迎戰術與任務績效的交互作用,以及模範戰術與任務績效交互作用,會正向影響薪資的變動;再者,自我推銷戰術與任務績效交互作用會正向影響生涯滿足。研究2的實證資料來自於台灣不同企業的175對主管-部屬配對資料並採用優勢為主約略集合方法與流量網路圖形方法進行分析。研究2結果顯示在獲得較佳的主管評比績效中,主管-部屬關係的個人生活涉入,比任何一種印象管理戰術來的重要。
整體而言, 本論文深入解析印象管理戰術的運作機制,補足印象管理文獻脈絡知識,本研究結果可提供學術與實務管理意涵,並提供未來的研究方向。
This dissertation consists of two studies to investigate the effects of impression management tactics on work outcomes in Chinese contexts. According to the socioanalytic perspective, Study One examines how task performance moderates the relationship between impression management tactics and career outcomes. Study Two compares the relative role of impression management tactics and the other form of supervisor-subordinate guanxi (S-S guanxi) in predicting supervisor-rated subordinate performance based on social influence theory. In brief, this dissertation clarifies the role of impression management tactics will help us to understand how employees develop the centre-piece of successful social skills in pursuit of their desired goals.
Empirical data of Study One were collected from 195 employee-supervisor dyads from various industries in Taiwan. A hierarchical regression analysis reveals that ingratiation × task performance and exemplification × task performance interaction are positively related to salary progression. The results also show that the interaction between self-promotion and task performance is positively related to career satisfaction. Empirical data of Study Two were collected from 175 employees-supervisor dyads working full-time in Taiwanese organizations. Study Two uses the Dominance-based Rough Set Approach (DRSA) and flow network graphs to analyze employee decision rules. The results of Study Two indicate that the personal-life inclusion of supervisor-subordinate guanxi matters more than various impression management tactics in achieving high performance ratings.
To sum up, the dissertation deeply understands the mechanism which impression management behaviors work to fill the gaps of impression management research. We conclude by offering practical and research implications for the findings, as well as a suggested direction for future research.
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