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研究生: 張文謙
wen-chien Chang
論文名稱: 「一代不放手,二代不接手」,專業經理人在家族企業的接班傳承角色
"Founder Still in Power, Next-generation Family Member Unwilling to Become a Successor. " The Role of Professional Managers in the Family Business Succession
指導教授: 鄭仁偉
Jen-Wei Cheng
口試委員: 紀佳芬
Chia-Fen Chi
葉穎蓉
Ying-Jung Yeh
陳俊男
Chun-nan Chen
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 48
中文關鍵詞: 生涯規劃組織變革衝突管理接班傳承
外文關鍵詞: Career Planning, Organization Change, Conflict Management, Succession Planning
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  • 本個案論文是以哈佛式個案撰寫,論文包括個案本文和教學指引手冊兩部分。個案本文探討企業尋求成長與接班的發展歷程中,當一代不放手,二代不接手的情況下,非家族成員的專業經理人如何進行企業的接班傳承呢?中年轉職的專業經理人空降進入新組織時,如何運用組織變革理論,來調整其領導風格以融合家長式領導的精神呢?如何運用衝突理論以面對組織各種衝突,及在企業傳承接班的過程中,如何運用接班人計畫與代理人理論使接班能順利進行。
    透過教師引導個案實例之發展,帶領學員探討:中年轉職的專業經理人如何進行生涯規劃評估?在面對產業特性與領導模式大不同的情況下,專業經理人如何順利推動組織變革?需如何將變革中產生的衝突轉化為正向動力呢?期望本個案論文可提供給中年職場轉職者的職涯規劃參考,及企業人力資源部門和高階管理者的經營管理思考。


    This thesis is written by Harvard case study method which including two parts: a "Case Study" and the "Teaching Note". This case study explores the development process of enterprises seeking growth and succession. When the founder is still in power, and the next generation doesn’t take over, then how to pass down through professional managers who are not family members of the company? How do middle-aged outside professional managers apply organizational change theory to adjust their leadership style to integrate the spirit of paternalistic leadership when they in a new organization? How to apply conflict theory to deal with various conflicts in the organization, and how to use succession planning and agent theory to make succession effective in the process of corporate succession.
    Through the development of case studies guided by teachers, students are led to discuss: How do middle-aged professional managers conduct career planning assessments? Facing the significantly different characteristics of the industry and the leadership model, how can middle-aged professional managers successfully promote the transform of organization? How to turn conflicts that arise from change into positive momentum? It is hoped that this case will provide new and deeper insights for middle-aged employee to do well career planning as well as provide valuable implications and management thinking for human resources departments and firms top managers.

    摘要 I ABSTRACT II 誌謝 III 目錄 IV 圖目錄 VI 表目錄 VII 壹、 個案本文 1 一、 開場白 1 二、 個案公司之產業背景 3 (一) 量販式KTV 3 (二) 經濟型酒店HOTEL 4 (三) 公司組織圖 6 三、 不惑之年的抉擇-詩和遠方 9 四、 亂中有序的改革-展現專業 11 五、 無所不在的挑戰-披荊斬棘 13 六、 都是月亮惹的禍-互踢皮球 15 七、 成功經驗的迷思-固步自封 17 貳、 教學手冊 21 一、 個案總覽 21 二、 教學目標與教學規劃 22 (一) 個案分析層次及Takeaways 22 (二) 個案教學思維策略圖 23 (三) 教學導引建議 23 三、 課程時間規劃 24 四、 學員問題討論 25 五、 個案分析 26 (一) 個案時間軸 26 (二) 個案人物介紹 27 六、 管理問題與建議 28 七、 板書規劃 47 參考文獻 48 中文 48 英文 48

    中文
    馬斯洛 (1965)。動機與人格。商周出版。
    張添州 (2000)。生涯發展與規劃。臺北:五南書局。
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    鄭伯壎 (1995)。家長權威與領導行為之關係:一個台灣民營企業主持人的個案研究。中央研究院民族學研究所集刊,79 期,119-173。

    英文
    Bauer, T. N., & Green, S. G.(1996), Development of leader-member exchange:A longitudinal test. Academy of Management Journal, Vol.39, No6, pp.1538-1567.
    Farh, J. L., & Cheng, B. S. (2000). A Cultural analysis of paternalistic leadership in Chinese organizations. In J.T. Li., Tsui, A. S., & E. Weldon(Eds.), Management and organizations in the Chinese Context. London: Macmillan.
    Fama, E. F., & Jensen, M. C. (1983). Separation of ownership and control. Journal of Law and Economics, 26, 301-325.
    Freeman, R. E. (1984). Strategic management: A Stakeholder Approach., Cambridge University Press.
    Jensen, M. C. & Meckling, W. H. (1976), Theory of the firm: Managerial behavior, agency costs and ownership structure,” Journal of Financial Economics, 3, 305-360.
    Kamen, J. M., & Toman, R. J. (1970). Psychophysics of price. Journal of Marketing Research, 7 (February), 27–35.
    Kotter J. P. (1996). Leading Change. Boston: Harvard Business School Press.
    Lewin K. (1951). Field theory in social science. New York: Harper and Row.
    Robbins, S. P. (1993). Organizational behavior, N.J. Prentice-Hall Inc, pp.670-673.
    Robbins, S. P. (1997). Organizational behavior. Upper Saddle River, New Jersey: Prentice Hall.
    Rothwell, W. J. (2005). Effective succession planning: Ensuring leadership continuity and building talent from within (3rd Edition), New York: AMACOM.

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    全文公開日期 2027/05/03 (校外網路)
    全文公開日期 2027/05/03 (國家圖書館:臺灣博碩士論文系統)
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