近年來，資訊科技（Information Technology, IT）產業已經成為帶動全球經濟成長的主要動力，其中又以資訊軟體服務產業為產值最高的產業，並在各個產業中扮演著不可或缺的角色。在資訊軟體服務產業中，以印度最受到全球的矚目，其成功的資訊軟體服務出口經驗，受到許多新興國家的效法與許多學者的深入探討，使得印度儼然成為資訊軟體服務產業的代名詞。而台灣資訊軟體服務產業發展至今，在許多環境與政策等相關因素影響下，仍無法邁入世界級的資訊軟體服務產業行列。有鑑於此，本研究欲藉由印度在資訊軟體服務產業的成功經驗，比較本國與印度在資訊軟體服務產業的差異，並藉由兩國在資訊軟體服務產業發展的分析，提出本國在資訊軟體服務產業未來可改善的方向與建議。
本研究以Porter鑽石模型內的四個基本要素，作為兩國資訊軟體服務產業發展現況呈現的主要構面，並以SWOT分析比較兩國在四個構面下的優勢、劣勢、機會與威脅。結果發現：（1）台灣的人力資源缺乏，且薪資成本較高，未來應該重視的是軟體人才的品質；（2）國內廠商普遍規模較小，且競爭力不佳，未來應促進廠商合併，並持續推廣CMMI組織軟體流程認證；（3）台灣擁有世界級的硬體廠商，國內軟體廠商應該積極與其發展合作關係。

Information Technology (IT) industry has become one of key factors of driving global economy development these years. Among it, the IT software service industry has the highest output value, and is playing an indispensable role in all industries. In the IT software service industry, India has received much attention of countries over the world. Its successful experience of IT software service export is always an active and hot research issue by academic scholars and industrial experts, thus making India become a successful symbol of the IT software service industry. However, to date IT software service industry in Taiwan can’t still become one of the world-class IT software service manufactures. Therefore, this thesis compares India’s IT software service with Taiwan’s, and then analyzes the development of IT software service among these countries, and accordingly provides the possible improvement directions and suggestions for Taiwan’s IT software service in the future.
Based on the four primary constructors of Porter’s Diamond Model, the thesis presents the status of both profile countries’ IT software service industry, and adopted SWOT method to compare Taiwan and India by their strengths, weaknesses, opportunities and threats. Consequently, this thesis found that: (1) due to the shortage of human resources and the high salary cost, our country should pay more attention on the quality of software engineers; (2) because the domestic manufacturer’ scale is smaller and has weak competition, our country should encourage the merge of software organizations and promote the CMMI certification; (3) as there are world-class hardware manufacturers in Taiwan, the domestic software service industry should build a close relationship with them actively.

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網站部分
[65]行政院主計處：http://www.dgbas.gov.tw/mp.asp?mp=1
[66]教育部統計處：http://www.edu.tw/index.htm
[67]經濟部工業局：http://www.moeaidb.gov.tw/portal.html
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[72]National Association of Software and Service Companies：http://www.nasscom.in/