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研究生: 陳萬軍
Wan-chun Chen
論文名稱: 人因工程學之應用研究:從「飛行決策」觀點分析精進「飛行訓練」之策略
The Applied Research of Human Factors in Aviation: Improving the Strategies of Flight Training from Aeronautical Decision-making Perspectives
指導教授: 李永輝
Yung-hui Lee
口試委員: 王明揚
Min-yang Wang
紀佳芬
Chia-fen Chi
學位類別: 碩士
Master
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2005
畢業學年度: 93
語文別: 英文
論文頁數: 102
中文關鍵詞: 飛行決策關鍵事件調查法人因工程學
外文關鍵詞: Critical Incidents Techniques, Aeronautical Decision Making, Human Factors
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  • 從全球航空事故的資料來看,飛行員實為飛航安全的核心。因此,對飛航人員之「飛行決策」的研究與了解,是提升飛航安全不能忽視的課題。
    本研究採「關鍵事例法」,以實際飛行訓練課目為研究之主題,淬取出每個飛行訓練課目中與「飛行決策」相關之因素,作為精進「飛行訓練」之參考。並運用飛行決策訓練模式,探討加強飛行訓練之方法。
    經研究分析後,本論文蒐集歸納一般飛行過程中飛行員易犯疏失的潛在因素,發現飛行員普遍認為應具備足夠的飛行決策能力,才能確保飛安。飛行決策項目經量化分析結果,找出依賴正確決策的迫切程度。各決策能力經權重分析結果,可知經驗在飛行訓練中為須最重視之訓練項目。最後本論文建構加強訓練模式,未來更可套用其他各種飛行決策模式,來推導飛行訓練,藉以強化飛行員因應各種狀況,降低人為因素所導致之飛安事件。


    Statistics by the global aviation accident, the pilot is the key factor of the flight safety. Therefore, the study of “aeronautical decision making” (ADM) is a serious topic that promotes the flight safety.
    This research adopts the “critical incident technique” (CIT) and takes the actual training course as the sample. The ADM factors are extracted from the training course to be the references of the flight train. Then make use of the ADM training mode and develop to enhance the flight training methods.
    After analyzing, this thesis collects the latent factors of failures that the pilot makes in flight process and finds that the pilots think of the ADM as the guarantee of flight safety. Through the quantization analysis, the urgent degrees of correct ADM items are found out. The results of the weighting analysis in ADM item, it finds that the experience is the most important item in the flight train. Finally stage, this thesis constructs to strengthen the training mode to deduce to the training. In the future, the ADM items can be used in other ADM training modes to strengthen the pilot’s responsibility and reduce the artificial factors to cause the aviation accident.

    摘 要………………………………………………I Abstract………………………………………………II 誌 謝………………………………………………III 目 錄………………………………………………IV 圖表索引………………………………………………VII 第一章 序論 …………………………………………1 1.1 研究背景…………………………………………1 1.2 研究目的…………………………………………1 1.3 研究流程…………………………………………3 1.4 各章提要…………………………………………5 第二章 文獻探討 ……………………………………7 2.1 人因工程學之定義………………………………7 2.2 人為失誤之來源…………………………………9 2.3 座艙中人為失誤之分……………………………11 2.4 「飛行決策」理…………………………………12 2.5 「飛行決策」之步………………………………14 2.6 「飛行決策」對「飛行安全」之影……………16 2.7 「飛行決策」與「飛行訓練」之關係…………17 第三章 研究方法 ……………………………………21 3.1 關鍵事例法………………………………………21 3.2 研究設計…………………………………………22 3.2.1 研究對象………………………………………22 3.2.2 訪談設計………………………………………22 3.2.3 資料蒐集………………………………………26 3.2.4 資料分析………………………………………26 第四章 研究結果歸納分析 …………………………28 4.1 「起落航線」課目………………………………28 4.1.1 開車……………………………………………28 4.1.2 滑行……………………………………………30 4.1.3 起飛……………………………………………32 4.1.4 落地……………………………………………34 4.1.5 關車……………………………………………38 4.2 「性能特技」課目………………………………39 4.3 「儀器飛行」課目………………………………42 4.4 「編隊」課目……………………………………44 4.5 「夜航」課目……………………………………46 4.6 「基本攻防」課目………………………………48 4.7 「長途飛行」課目………………………………51 4.8 概念化統計分析…………………………………53 4.9 以DESIDE法建構飛行決策訓練模式……………58 第五章 結論與未來展望 ……………………………60 5.1 結論………………………………………………60 5.2 未來展望…………………………………………61 參考文獻………………………………………………62 附 錄………………………………………………67 作者簡介………………………………………………102

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