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研究生: 楊士岳
SHIH-YEH YANG
論文名稱: 導入雲端運算的策略與合規性 - 以臺灣金融業為例
Strategies and Compliance in Adopting Cloud Computing - A Case Study of Taiwan's Financial Industry
指導教授: 查士朝
Shi-Cho Cha
口試委員: 黃政嘉
Jheng-Jia Huang
羅天一
Ted Luor
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 92
中文關鍵詞: 金融科技資訊安全金融監督管理委員會國際標準規範雲端運算Google Apigee私有雲混合雲高可用架構風險控管合規性
外文關鍵詞: Financial Supervisory Commission (FSC), Security Compliance, Google Apigee
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  • 面臨金融科技(Fintech)帶來的威脅與衝擊,傳統金融機構必須進行數位化轉型,積極導入雲端運算搭配人工智慧應用,透過行動應用程式提升使用者體驗拉近客戶關係,以滿足消費者在不同階段的需求,創造更多的金融商品和機會。
    因為金融機構拉網路骨幹,在地端自建機房採用最新架構及應用程式的成本太高,因此使用雲端服務就成為一個可能的選項。多家雲端服務供應商,採取客製化彈性的服務策略,降低資訊科技前期投資大量成本,提高靈活性、業務敏捷性、可擴展性,迎合市場需求的應變能力。導入雲端運算之前,必須選擇符合國際標準規範的雲端服務供應商,實施適當的資訊安全措施,以保護敏感個人資料、避免揭露客戶的隱私。
    這幾年台灣金融監督管理委員會參考國際金融服務的發展路徑,陸續提出了許多資訊安全規範,金融機構資訊安全標準作業程序規範,金融業內稽內控的營運作業安全規範,以及上市上櫃公司的法規,要求資料落地台灣,就算報部申請雲端應用卻不見得能通過審核。隨著2023年雲端資訊服務委外規範修訂鬆綁,金融機構如何遵守金管會的資訊安全法規,完成導入雲端運算的各項準備,塑造金融科技共同發展的雲端生態系,促進新的商業模式應用,提高金融服務的執行效率,達到更好的使用者滿意度。
    本研究探討雲端運算發展、安全性規範及國際標準,搭配金管會開放雲端委外作業安全規範,說明雲端運算基礎架構設計,如何選擇雲端運算平台,以及移轉服務上雲端的步驟,依據安全基礎藍圖及國際認證標準,進行風險控管措施。導入開放銀行API管理平台的應用案例,說明Google Apigee私有雲及混合雲的高可用架構,達到金融業雲端資訊安全合規性,實務應用面可能遇到的挑戰,及未來的因應策略。


    The rapid development of financial technology (Fintech) poses both threats and impacts on traditional financial institutions. Taiwan's financial industry is undergoing digital transformation, actively adopting cloud computing in conjunction with artificial intelligence applications. Through mobile applications, they enhance user experience, strengthen customer relationships, and create more financial opportunities.
    However, the cost is too high for planning new architectures and applications in on-premises data center with the establishment of their own network backbone to ISP. Using public cloud services has become a possible option. The cloud service providers are offering customized and flexible services, reducing upfront IT investment costs, and enhancing flexibility, and responsiveness to market demands.
    To shape the ecosystem of cloud-based financial technology, Taiwan's Financial Supervisory Commission (FSC) has introduced various cloud service information security regulations. These efforts aim to achieve widespread and convenient financial services for the public. Considering the gradual relaxation of regulations concerning data localization in Taiwan, it becomes essential for companies to comply with the FSC's operational security standards, internal controls, and external requirements of listed companies before embracing cloud computing.
    This study explores the development of cloud computing, security regulations, and international standards, complemented by the FSC's regulations on open cloud outsourcing operations. How to choose cloud computing platforms, and the steps for service migration to the cloud. The study also provides a case study on the application of an open banking API management platform, explaining Google Apigee's private and hybrid cloud architecture to achieve cloud information security compliance in the financial industry. Furthermore, it discusses potential challenges and response strategies in the future.

    摘要 III ABSTRACT IV 誌謝 V 圖目錄 VII 表目錄 I 第一章 緒論 1 1.1研究背景 1 1.2研究動機 1 1.3研究目的 2 1.4研究方法及流程 2 第二章 文獻探討 4 2.1雲端運算的定義與特性 4 2.2金融產業的創新科技與發展路徑 6 2.3金管會的雲端服務資訊安全監控規範 8 2.4資訊安全國際標準規範與合規性 12 2.5導入雲端運算對營運管理的影響 24 第三章 導入雲端運算架構設計 26 3.1雲端運算的基礎框架 26 3.2雲端運算平台及服務的選擇策略 28 3.3導入雲端服務的移轉方法 32 3.4雲端服務的安全基礎藍圖 35 3.5雲端運算資訊安全風險管理 39 第四章 個案研究與實務探討 47 4.1雲端運算平台的優勢及數位化轉型需求 47 4.2雲端創新服務應用 - 開放銀行API管理平台 48 4.3金融業資訊安全控管合規性 61 第五章 結論與建議 73 5.1研究結論與建議 73 5.2實務管理意涵 75 5.3未來展望 76 參考文獻 78

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