簡易檢索 / 詳目顯示

研究生: 陳岱堅
Dayjian - Chen
論文名稱: 產品創新與研發管理成功策略之研究
A Study of Successful Strategies of Product Innovation and Management
指導教授: 周碩彥
|Shuo-Yan Chou
口試委員: 張聖麟
Sheng-Lin Chang
陳振明
J. M. Chen
游慧光
H. K. Yu
王孔政
Kung-Jeng Wang
喻奉天
Vincent F. Yu
學位類別: 博士
Doctor
系所名稱: 管理學院 - 工業管理系
Department of Industrial Management
論文出版年: 2014
畢業學年度: 102
語文別: 英文
論文頁數: 100
中文關鍵詞: 資深船長與消費者連合創新R&D急診室文化保護創新技術
外文關鍵詞: The Senior Captain, Lead-user-design product innovation, R&D emergency operation
相關次數: 點閱:376下載:0
分享至:
查詢本校圖書館目錄 查詢臺灣博碩士論文知識加值系統 勘誤回報
  • 中 文 摘 要
    環顧當今全球高科技產業,產品創新與研發管理領導者,能否成功達成將創新產品早日上市?管理領導者如何有效執行產品創新成功而獲利?此議題是研發管理專業經理人與學者,非常重視與值得研究議題,本論文將在此做出貢獻。
    首先認識當今產品創新背景與問題。緣自1960年代起至今,產品創新與研發管理工作日益重要,但是很多公司從事產品創新,業主經常同意研發管理領導者,執行長(CEO)邊做邊學,邊學邊做,而且業主更相信,所聘用的管理領導者,能『無師自悟』或『無師自通』,能為公司有效獲利做出貢獻。經實務得知,多數新產品經多時日研發,至新產品上市時已成舊產品(因產品經嚴重延遲上市,產品特徵與功能已過時,缺乏市場競爭力)。新產品因技術競爭,更新快速,業主無法掌握核心關鍵性零組件,無法順利設計與研發,因此延遲上市。其結果業主背負重大 "錢坑",血本無歸結案。其中常見惡性競爭者,慣用仿冒侵權手段者眾多,勇於創造新產品新事業 (New Business) 者少。更進一步發現,驚見該產品生命週期,已正式進入枯危期 (Decline Stage),代表曲終人散時期來臨,因業主『盲』於應有決策,不知進退有據,造成第二次傷害,損失更嚴重。
    大家知道:管理學門價值與貢獻重點在解決問題,本文嘗試,針對產業界研發問題作出貢獻。當今高科技公司,常面臨二大煩惱問題例如:『產品創新為何具有高失敗率?』 與『專業經理人應用何種方法或策略能增強創新產品成功機會。』針對上述問題,本文提出研發管理成功『五根創新策略』,真意是『創新樹五個根是產品研發五個成功基本要素』,來解決研發管理上二大重要問題。目的是增強業界,產品創新能順利成功如 "聚寶盆" 似的獲大量創新利益。研發管理成功五根策略是:(1)R&D急診室文化,(2)與消費者連合創新,(3)資深船長策略,(4)保護創新技術,與(5)創新產品領先上市。若缺乏此五根 (五個成功基本要素) 不會成功。又本文貢獻給產品創新文獻具體利益『五根創新策略』(圖4.11) 與波特 『五力競爭策略』 (圖4.13) (Michacl E. Porter, Competitive Strategy, 1998) 成五根五力圓滿互補策略。
    關鍵字:資深船長策略,與消費者連合創新,R&D急診室文化,保護創新技術。


    A strong potential CEO of R&D department is interested in the innovative product early launch in high-tech companies; he can fulfill a success of innovation project to obtain massive innovation benefits. This objective is a valuable course of R&D's CEO and scholars. This study proposes five effective strategies contributing this objective.
    Currently, further entrepreneurs allow their R&D's CEO to learn the working process of innovation project in his position. And entrepreneurs believe that the R&D's CEO can have strong performance without the guidance of professionals and practitioners. As a result, these R&D's CEOs are all failure in an innovative project, because that they usually delay in a innovation project, unfamiliar with modern technologies and competitive marks, thereby, product features and functions are usually out-of-day, the innovative firms become losers of innovation project failure.
    There are two challenged problems have existed in high-tech companies since 1960s:
    Why do product innovation projects have high failure rates?
    What methods and strategies can enhance the success of product innovation project?
    This study shares five primary success strategies for an innovation project. These five success strategies can become in metaphor as "The five roots of a successful innovation tree" (Figure 4.11). This study also provide further case study of success to support five effective strategies. The five effective strategies (i.e., the five key points of innovation project success.) are (1) R&D emergency supply operation, (2) lead-users-design product innovation strategy, (3) the Senior Captain Strategy, (4) protecting innovation technology strategy, and (5) innovation product first launch strategy. Finally, this study stresses a contribution to the gap of product innovation literature, "the five roots of innovative strategy" (Figure 4.11) can be complementary to Michacl E. Porter "the five forces of competitive strategy" (Figure 4.13) (Porter, 1998) and competitive advantage (Figure 4.14) (Porter, 1985).

    TABLE OF CONTENTS 中文摘要 .................................................................................................................... I ABSTRACT .......................................................................................................... II ACKNOLEDGEMENTS ........................................................................................... III CONTENTS ............................................................................................................. IV LIST OF TABLES ................................................................................................... VI LIST OF FIGURES ....................................................................................... VII CHAPTER 1 Introduction ...................................................................................... 1 1.1 Research problems ................................................................................................. 1 1.2 Research overview ............................................................................................... 1 1.3 Research purpose ............................................................................................... 2 1.4 Research motivation ........................................................................................ 2 1.5 Outline .................................................................................................................... 2 1.6 Research contribution ............................................................................................. 3 CHAPTER 2 Literature Review ................................................................................ 4 2.1 The seven primary categories of product innovation literature ............................. 4 2.2 The theoretical framework of product innovation management ......................... 12 CHAPTER 3 Effective Strategies Overcoming the High Failure Rates .................... 14 3.1 Analyzing the causality of the high failure rates .................................................. 16 3.1.1Technology perspective of high failure rates ................................................ 17 3.1.2 The defects of internal management leading to high failure rates .............. 19 3.1.3 The defects of external management leading to high failure rates .............. 23 3.2 The primary success factors in product innovation project .................................. 25 3.3 Effective five human nature factors of success .................................................... 27 3.4 The benefits of innovation project success ........................................................... 30 CHAPTER 4 Effective Management of Innovation Project Success ..................... 31 4.1 R&D emergent supply operation strategy ............................................................ 31 4.2 Protecting innovative technology strategy ........................................................... 35 4.3 The Senior Captain Strategy ................................................................................. 38 4.4 Lead-users-design product innovation strategy ................................................... 43 4.5 Innovation product first launch strategy ............................................................... 50 4.6 The five roots of innovation strategy .................................................................... 54 4.7 Supporting theories of Porter's competitive strategy ............................................ 56 4.8 The SWOT analysis of innovation project success .............................................. 60 CHAPTER 5 Methodologies .................................................................................... 64 5.1 Questionnaire development .................................................................................. 64 5.2 Sample and data collection ................................................................................... 64 5.3 Response rate ........................................................................................................ 68 5.4 Reliability and validity ......................................................................................... 69 5.5 Results and analysis of hypotheses testing ........................................................... 69 5.6 Discussion and implications ................................................................................ 73 CHAPTER 6 Conclusions ....................................................................................... 76 6.1 Theoretical contributions ...................................................................................... 77 6.2 Managerial implications ...................................................................................... 77 6.3 The successful strategy contributes to benefits for three winners ........................ 78 6.4 Limitations and future researches ........................................................................ 79 REFERENCES ........................................................................................................... 80

    REFERENCES

    Adams, P., R. Fontana, and F. Malerba, 2012. User knowledge in innovation in high technologies: an empirical analysis of semiconductors, International Journal of Technology Management 58(3/4): 284 - 299.
    Ahmad, S., D. N. Mallick, and R. G. Schroeder, 2013. New product development: impact of project characteristics and development practices on performance, Journal of product innovation management 30(2): 331-348.
    Agrawal, A., and R. Henderson, 2002. Putting patents in context: Exploring knowledge transfer from MIT, Management Science 48(1): 44-60.
    Al-Zu'bi, Z. M. F., and C. Tsinopoulos, 2012. Suppliers versus lead users: Examining their relative impact on product variety, Journal of product innovation management 29(4) : 667-680.
    Anderson, P. H., 2005. Relationship marketing and brand involvement of professionals through web enhanced brand communities, Industrial marketing management 34(1): 39-51.
    Angelus, T. L., 1969. Why do most new products fail? Advertising Age, 40: 85-86
    Atuahene-Gima, K., and F. Evangelista, 2000. Cross functional influence in new product development: An exploratory study of marketing R&D perspectives, Management Science 46(10): 1269-1284.
    Barabba, V. P., and G. Zaltman, 1991. Hearing the Voice of the Market competitive advantage through creative use of market information. Boston, MA: Harvard Business School Press.
    Bayus, B., 1998. An analysis of product lifetimes in a technologically dynamic industry, Management Science 44(6): 763-775.
    Bentler, P. M., 2002. Theory and implementation of EQS: A structure equations program. Newbury Park, CA: Sage.
    Benton, W. C., and M. Maloni, 2005. The influence of power driven buyer-seller relationships on supply chain satisfaction, Journal of operation management 23: 1-18.
    Bettiol, M., V. D. Marchi, E. D. Maria, and R. Grandinetti, 2012. Determinants of market extension in knowledge-intensive business services: Evidence from a regional innovation system, European planning studies 498-515.
    Bharadwaj, N., J. R. Nevin, and J. P. Wallman, 2012. Explicating hearing the voice of the customer as a manifestation of customer focus and assessing its consequences, Journal of product innovation management 29(6): 1012-1030.
    Browning, T. R., J.J. Deyst, and S. D. Eppinger, 2002. Adding value in product development by creating information and reducing risk, IEEE transactions on engineering management 49(4): 443-458.
    Candelin-palmqvist, H., B. Sandberg, and U.M. Mylly, 2012. Intellectual property rights in innovation management research: A review, Technovation 32: 502-512
    Chang, Y. C., H. T. Chang, H. R. Chi, M. H. Chen, and L. L. Deng, 2012. How do established firms improve radical innovation performance? The organizational capabilities view, Technovation 32: 441-451.
    Cheng, C. C., and D. Krumwiede, 2012. The role of technology innovation in the market orientation: New technology performance linkage, Technovation 32: 487-497.
    Chen, J., R. R. Reilly, and G. S. Lynn, 2012. New product development speed: Too much of a good thing? Journal of product innovation management 29(2): 288-303.
    Chou, S.Y., and D. Chen, 2012. Marketers make every effort effectively supervising innovative product projects, African journal of business management 6(24): 7242 -7251.
    Chou, S.Y., and D. Chen, 2013. Emergent disaster rescue methods and prevention management, Disaster prevention and management 22(3): 265-277.
    Cooper, R. G., 1975. Why new industrial product fail, Industrial marketing management 4(2): 315-326.
    Cooper, R. G., 1979. Identifying industrial new product success, Industrial marketing management 8(2): 124-135.
    Cooper, R. G., 1982. New product success in industrial firms, Industrial marketing management 11(2): 215-223.
    Cooper, R. G., 1983. The impact of new product strategies, Industrial marketing management 12(3): 243-256.
    Cooper, R. G., 1985. Overall corporate strategies for new product programs, Industrial marketing management 14(2): 179-193.
    Cooper, R. G., and E. J. Kleinschmidt, 1991. New product processes at leading industrial firms, Industrial marketing management 20(2): 137-147.
    Cooper, R. G., 2005. Product leadership: Pathways to profitable innovation. (2nd Ed.) Boston, MA: Pearson education.
    Cooper, R. G., 2006. Managing technology development projects, Research technology management 49(6): 23-31.
    Cooper, R. G., and S. J. Edgett, 2009. Product innovation and technology strategy, Product Development Institute Inc. La Vergne, TN, USA.
    Cooper, R. G., 2011. Winning at new products: Creating value through innovation, Basic Book, New York, NY.
    Cortina J. M., G. Chen, and W. P. Dunlap, 2001. Testing interaction effects in LISREL 8.54: Examination and illustration of available procedures, Organizational research methods 4(4): 324-360.
    Crawford, C. M., 1977. Marketing research and the new product failure rates, Journal of marketing 41: 51-61.
    Crawford, C. M., 1979, New product failure rates: Facts and fallacies, Research -Technology Management (Sep, 1979): 9-13.
    Cristiano, J. J., J. K. Liker, and C. C. White III, 2000. Customer-driven product development through quality function development in the US and Japan, Journal of product innovation management 17: 286-308.
    Crittenden, V. L., L. R, Gardiner, and A. Stam, 2003. Reducing conflict between marketing and manufacturing, Industrial Marketing Management 42: 299-309.
    Czarnitzki, D., and S. Thorwarth, 2012. The contribution of in-house and external design activities to product market performance, Journal of product innovation management 29(5): 878-895.
    Datar, S., C. Jordan, S. Kekre, S. Rajiv, and K. Srinivasan, 2007. New product development structures and time-to-market, Management Science 53(4): 452-464.
    Dell’Era, C., A. Marchesi, and R. Verganti, 2010. Mastering technologies in design-driven innovation, Research-Technology Management 53(2): 12-23.
    Desouza, K. C., Y. Awazu, S. Jha, C. Dombrowski, S. Papagari, P. Baloh, and J. Y. Kim, 2008. Customer-driven innovation, Research-Technology Management 51(3): 35-44.
    Deutschman, A. 2011. Newsweek: Exit the king, (Sep. 5, 2011), Newsweek international & the daily beast company LLC, New York, NY.
    Ding, M., and J. Eliashberg, 2002. Structuring the new product development pipeline, Management Science 48(3): 344-363.
    Dodgson, M., 2008. The management of technological innovation, New York. Oxford University Press.
    Dywer, F. R., P. Schurr, and S. Oh, 2007. Developing buyer-seller relationships, Journal of Marketing 53(2): 11−27.
    Eppinger, S., 2011. The fundamental challenge of product design, Journal of product innovation management 28(3): 399–400.
    Eppinger, S., V. Krishnan, and D. Whitney, 1997. A model-based framework to overlap product development activities, Management Science 43(4): 437-451.
    Eppinger, S., N. Joglekar, A. Yassine, and D. Whitney, 2001. Performance of coupled product development activities with a deadline, Management Science 47(12): 1605-1620.
    Ettlie, J.,1995. Product-process development integration in manufacturing, Management Science 41(7): 1224-1237.
    Euchner, J. A., 2011. Innovation and risk, Research-Technology Management 54(2): 9-9.
    Evanschitzky, H., M. Eisend, R. J. Calantone, and Y. Jiang, 2012. Success factors of product innovation: An updated meta-analysis, Journal of product innovation management 29(S1): 21-37.
    Fuchs, C., and M. Schreier, 2011. Customer empowerment in new product development, Journal of product innovation management 28(1): 17-32.
    Ganotakis, P., and J. H. Love, 2012. The innovation value chain in new technology- based firms: Evidence from the U. K., Journal of product innovation management 29(5): 839-860.
    Garrett, T. C., D. H. Buisson, C. M. Yap, 2006. National culture and R&D and Marketing integration mechanisms in new product development: A cross-cultural study between Singapore and New Zealand. Industrial Marketing Management 35: 293-307.
    Gerwin, D., and N. Barrowman, 2002. An evaluation of research on integrated product development, Management Science 48(7): 938-953.
    Gjerde, K., S. Slotnick, and M. Sobel, 2002. New product innovation with multiple features and technology constraints, Management Science 48(10): 1268-1284.
    Goldenberg. J., D. Lehmann, and D. Mazursky, 2001. The idea itself and the circumstances of its emergence as predictors of new product success, Management Science 47(1): 69-84.
    Griffin, A. J., 1993. The voice of the customer, Marketing Science 12(1): 65-78.
    Griffin, A., and J. R. Hauser, 1992. Patterns of communication among marketing, engineering and manufacturing, a comparison between two new product development teams, Management Science 38(3): 360-373.
    Gupta, A. K., and D. Wilemon, 2000. Improving R&D-marketing relations: R&D’s perspective. R&D Management 30: 277-290.
    Hair, J. F. Jr., W. C. Black, B. J. Babin, and R. E. Anderson, 2010. Multivariate data analysis: A global perspective, Upper Saddle River, N J: Prentice Hall.
    Hauser, J., 1988. Competitive price and positioning strategies, Management Science 7(1): 76-91.
    Hauser, J. 1993. The renaissance Spiro meter system: Listening to the voice of the customer. Sloan Management Review 34.
    Hidalgo, A., and J. Albors, 2008. Innovation management techniques and tools: a review from theory and practice, R&D Management 38(2): 113-127.
    Hise, R. T., L. O’Neal, A. Parasuraman, and J. U. McNeal, 2010. Marketing-R&D interaction in new product development: Implications for new product success rate. Journal of Product Innovation Management 27(2): 142-155.
    Holgersson, M., 2013. Patent management in entrepreneurial SMEs: A literature review and an empirical study of innovation appropriation, patent propensity, and motives, R&D Management 43: 21-36.
    Hsu, Y., 2011, Design innovation and marketing strategy in successful product competition, Journal of business and industrial marketing 26(4): 223-236.
    Jones, O., and G. Stevens, 1999. Evaluating failure in the innovation process: the micro politics of new product development, R and D Management 29(2): 167-178.
    Joreskog, K. G., and D. Sorbom, 2003. LISREL 8.54: Structural equation modeling with the SIMPLIS command language, Chicago: Scientific Software International.
    Kahn, K. B., G. Barczak, J. Nicholas, A. Ledwith, and H. Perks, 2012. An examination of new product development best practice, Journal of product innovation management 29(2): 180-192.
    Kahney, L., 2011. Newsweek:10 commandments of Steve Jobs, (Sep. 5, 2011), Newsweek international & the daily beast company LLC, New York, NY.
    Karkkainen, H., P. Piippo, and M. Tuominen, 2001. Ten tools for customer-driven product development in industrial companies, International journal of production economics 69: 161-176.
    Kim, K., and D. Chhajed, 2002. Product design with multiple quality-type attributes, Management Science 48(11): 1502-1511.
    Krishnan, V., and S. Bhattacharya, 2002. Technology selection and commitment in new product development: The role of uncertainty and design flexibility, Management Science 48(3): 313-327.
    Lam, P. K., and K. S. Chin, 2005. Identifying and prioritizing critical success factors for conflict management in collaborative new product development. Industrial marketing Management 34: 761-772.
    Leenders, M. A., and B. Wierenga, 2008. The effect of the marketing-R&D interface on new product performance: The critical role of resources and scope, Int. J. of Research in Marketing 25: 56-68.
    Li, T., 1999. The impact of the marketing-R&D interface on new product export performance: A contingency analysis. J. of Int. Marketing 7(1): 10-33.
    Li, Y. H., and J. W. Huang, 2012. Ambidexterity's mediating impact on product development proficiency and new product performance, Industrial marketing management 41: 1125-1132.
    Lilien, G., P. Morrison, K. Searls, M. Sonnack, and E. Von Hippel, 2002. Performance assessment of the lead user idea-generation process for new product development, Management Science 48(8): 1042-1059.
    Lin, G. S., and Y. W. Wang, 2012. Competitor's achievement of smart phone in global market, Business Weekly 1308 issue, (Dec. 23, 2012) Taipei, Taiwan ROC.
    Lin, F. J., 2011. Innovation and firm performance: an application of determinants in Taiwan, International Journal of Technology Management 54(1): 12 - 28.
    Mansfield, E., and J. Rapoport, 1975. The costs of industrial product innovation, Management Science 21(12): 1380-1386.
    Mansfield, E., 1986. Patents and innovation: An empirical study, Management Science 32(2): 173-181.
    Mathews, S., 2010. Innovation portfolio architecture, Research-Technology Management 53(6): 30-40.
    Millson, M. R., and D. Wilemon, 2008. Impact of new product development (NPD) proficiency and NPD entry strategies on product quality and risk, R&D Management 38(5): 491-509.
    Moenaert, R.K., and W.E. Souder, 2000. An information transfer model for integrating marketing and R&D personnel in new product development projects. Journal of Product Innovation Management 27: 91-107.
    Moon, H., D. R. Miller, and S. H. Kim, 2013. Product design innovation and customer value: Cross-cultural research in the United States and Korea, Journal of product innovation management 30(1): 31-43.
    Morrison, P., J. Roberts, and E. Von Hippel, 2000. Determinants of user innovation and innovation sharing in a local market, Management Science 46(12): 1513-1527.
    O’Cass, A., and L. V. Ngo, 2011. Winning through innovation and marketing: Lessons from Australia and Vietnam, Industrial marketing management 40: 1319-1329.
    O'Connor, G. C., 2012. Innovation: From process to function, Journal of product innovation management 29(3): 361-363.
    O’Connor, G. C., T. Ravichandran, and D. Robeson, 2008. Risk management through learning: Management practices for radical innovation success, Journal of high technology management research 19: 70-82.
    Park, J., 1987. Dynamic patent races with risky choices, Management Science 33(12): 1563-1571.
    Peng, M. W., 2005. From China strategy to global strategy, Asia Pacific Journal of Management 22(2): 123-141.
    Penttinen, E., and J. Palmer, 2007. Improving firm positioning through enhanced offerings and buyer-seller relationships, Industrial Marketing Management 36(5): 552-564.
    Porter, M. E., 1985. Competitive advantage: Creating and sustaining superior performance, A division of Macmillan, Inc. New York, NY: The Free Press.
    Porter, M. E., 1998. Competitive strategy: Techniques or analyzing industries and competitors, A division of Macmillan, Inc. New York, NY: The Free Press.
    Porter, M. E., 1998b. On competition, Boston: Harvard Business School Press.
    Porter, L. W., G. A. Bigley, and R. M. Steers, 2003. Motivation and work behavior, 7th ed. McGrraw-Hill Inc., New York, NY.
    Pruett, M., and H. Thomas, 2008. Experience-based learning in innovation and production, R&D Management 38(2): 141-153.
    Seebode, D., S. Jeanrenaud, and J. Bessant, 2012. Managing innovation for sustainability, R&D Management 42: 195–206.
    Shapira, P., J. Youtie, and L. Kay, 2011. National innovation systems and the globalization of technology innovation, Journal of Technology Transfer 36(6): 587-604.
    Sharif, N., E. L. Barak, and K.W. Antonio, 2012. Innovation activities, sources of innovation and R&D cooperation: evidence from firms in Hong Kong and Guangdong Province, China, International Journal of Technology Management 59(3/4): 203-234.
    Shih, S., 2012. A smile curve strategy: Product innovation and high-quality brand marketing benefits, Taipei, Taiwan, ROC: Book zone.
    Sicotte, H., and M. Bourgault, 2008. Dimensions of uncertainty and their moderating effect on new product development project performance, R&D Management 38: 468-479.
    Smith, R., 2008. The evolution of innovation, Research-Technology Management 51(3): 59-62.
    Smith, R., and S. Eppinger, 1997. Identifying the controlling features of engineering design iteration, Management Science 43(3): 276-293.
    Song, X.M., S.M. Neeley, and Y. Zhao, 2006. Managing R&D-Marketing integration in the new product development processes. Industrial Marketing Management 25(6): 545-553.
    Song, X. M., and M. E. Parry, 2002. The R&D-Marketing interface in Japanese high-tech firms, Journal of Product Innovation Management 9(2): 91-112.
    Song, M., and J. Noh, 2006. Best new product development and management practices in the Korean high-tech industry. Industrial Marketing Management 35: 262-278.
    Song, M., and R. J. Thieme, 2006. A cross-national investigation of the R&D- marketing interface in the product innovation process, Industrial Marketing Management 35: 308-322.
    Souder, W. E., 2007. Effectiveness of nominal and interacting group decision processes for integrating R&D and marketing. Management Science 53(6): 595-605.
    Souder, W. E., 2011. Disharmony between R&D and marketing, Industrial Marketing Management 30: 67-73.
    Souder, W. E., 2008. Managing relations between R&D and Marketing in new product development projects, Journal of Product Innovation Manage 5(1): 6-19.
    Sounder, W. E., D. Buisson, and T. Garrett, 1997. Success through customer- driven new product development: A comparison of U.S. and New Zealand small entrepreneurial high technology firms, Journal of product innovation management 14: 459-472.
    Spena, T. R., and A. D. C. Chiara, 2012. Innovation strategy and supply chain management: Toward an integrated perspective, International Journal of Technology Management 58(1/2): 83-108.
    Stockstrom, C., and C. Herstatt, 2008. Planning and uncertainty in new product development, R&D Management 38: 480-490.
    Tatikonda, M. V., and M. M. Montoya-Weiss, 2001. Integrating operations and marketing perspectives of product innovation: The influence of organizational process factors and capabilities on development performance. Management Science 47(1): 151-172.
    Theroux, P., 2011, Newsweek: How Apple revolutionized our world, (Sep. 5, 2011), Newsweek international & the daily beast company LLC, New York, NY.
    Thomke, S. 1998. Managing experimentation in the design of new products, Management Science 44(6): 743-762.
    Tollin, K., 2008. Mindsets in marketing for product innovation: An explorative analysis of chief marketing executives’ ideas and beliefs about how to increase their firms’ innovation capability, Journal of strategic marketing 16(5): 363-390.
    Ulrich, k., and D. Ellison, 1999. Holistic customer requirements and the design-select decision, Management Science 45(5): 641-658.
    Ulrich, K.T., and S. D. Eppinger, 2012. Product design and development, (5th Ed.) New York, N.Y.: McGraw Hill.
    Ulrich, K. T., 2011. Design is everything? Journal of product innovation management 28(3): 394-398.
    Urban, G. L., and J. R. Hauser, 2005. Design and marketing of new products, (4th Ed.) Englewood Cliffs, New Jersey: Prentice Hall.
    Van Den Bulte, C., and R., Moenaert, 2008. The effects of R&D team co-location on communication patterns among R&D, marketing, and manufacturing, Management Science 64 (11 Part 2): S1-S18.
    Veer, T., and F. Jell, 2012. Contributing to markets for technology? A comparison of patent filing motives of individual inventors, small companies and universities. Technovation 32: 513-522.
    Verganti, R., 2006. Innovating through design, Harvard business review (Dec. 2006) : 114-122.
    Verganti, R., 2008. Design, meanings, and radical innovation: A Meta model and a research agenda, Journal of product innovation management 25: 434-456.
    Verganti, R., 2009, Design-driven innovation: Changing the rules of competition by radically innovating what things mean, Boston, MA: Harvard Business Press.
    Verganti, R., and C. Dell’Era, 2009. Design-driven laboratories: organization and strategy of laboratories specialized in the development of radical design-driven innovation, R&D Management 39(1): 1-20.
    Verganti, R., 2011. Radical design and technology epiphanies: A new focus for research on design management, Journal of product innovation management 28(3): 384-388.
    Von Hippel, E., 1978. Successful industrial products from customer ideas, Journal of Marketing 42 (1): 39–49.
    Von Hippel, E., 1986, Lead users: A source of novel product concepts, Management Science 32(7): 791-805.
    Von Hippel, E., 1989, New product ideas from lead users, Research Technology Management 32(3): 24-27.
    Von Hippel, E., and R. Katz, 2002. Shifting innovation to users via tool kits, Management Science 48 (7): 821–833.
    Von Hippel, E., 2005. Democratizing Innovation, Cambridge, MA: MIT Press.
    Yeh, Q. J., and A. J. T. Chang, 2011. Technology-push and need-pull roles in information system security diffusion, International Journal of Technology Management 54(2/3): 321-343.

    QR CODE