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Author: 陳綵倫
Cai-Lun Chen
Thesis Title: 工作壓力對員工創造力的影響—領導幽默與員工多元經歷的調節作用
The Influence of Stress on Employee Creativity: The Moderating Effect of Leadership Humor and Employees’ Diverse Experiences
Advisor: 鄭仁偉
Jen-Wei Cheng
Committee: 陳俊男
Chun-Nan Chen
呂志豪
Shih-Hao Lu
Degree: 碩士
Master
Department: 管理學院 - 企業管理系
Department of Business Administration
Thesis Publication Year: 2023
Graduation Academic Year: 111
Language: 中文
Pages: 73
Keywords (in Chinese): 工作壓力創造力領導幽默員工多元經歷
Keywords (in other languages): stress, creativity, leadership humor, employee diverse experience
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  • 隨著資訊科技的快速發展,創造力是有利於公司企業在市場中增加競爭力,因此,企業也逐漸重視各部門創造力及人才。為求進步、創新亦會使員工的壓力增大,然而,當員工的工作壓力大到無法負荷時,則可能會對創造力的產出造成揠苗助長的結果。因此,工作壓力及創造力之間的關係將會是本研究欲探討的重點。
    在過去的相關研究中大多認為壓力與創造力是負向影響的關係,意即當壓力越大時創造力產出則會減少。本研究將加入領導幽默即員工多元經歷兩個調節變數,視其二者是否能調節減弱壓力與創造力之間的負向影響,藉此降低壓力,提升創造力的產出。
    本研究採用發放問卷的量化分析研究,共回收233份有效問卷。由結果顯示:(一) 工作壓力對員工創造力呈現顯著的負向影響關係;(二) 領導幽默及員工多元經歷皆具有調節效果,其二者皆可減弱工作壓力對員工創造力的負向影響。本文將根據研究結果做進一步的解釋及建議。


    With the rapid development of information technology, creativity is beneficial for companies to increase their competitiveness in the market, therefore, companies are gradually focusing on creativity and talents in various departments. However, when the work pressure is too much for the employees to bear, it may lead to the result that the creativity may be overdone. Therefore, the relationship between work stress and creativity will be the focus of this study.
    Most of the previous studies have suggested that stress and creativity are negatively related, meaning that creativity decreases when stress is higher. In this study, two moderating variables of leadership humor, i.e., employees' diverse experiences, were included to see if they could moderate the negative effect between stress and creativity, thereby reducing stress and increasing creativity.
    In this study, quantitative analysis of questionnaires was used, and a total of 233 valid questionnaires were collected. The results show that: (1) work stress has a significant negative effect on employee creativity; (2) leadership humor and employee diversity experiences have moderating effects, both of which can weaken the negative effect of work stress on employee creativity Influence. This article will make further explanations and suggestions based on the research results.

    摘要 II Abstract III 致謝 IV 目錄 V 表目錄 VI 圖目錄 VII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 3 第三節 研究流程 4 第二章 理論文獻探討 5 第一節 工作壓力 5 第二節 員工創造力 9 第三節 領導幽默 13 第四節 員工多元經歷 16 第五節 工作壓力與員工創造力的關係 18 第六節 領導幽默對工作壓力與員工創造力的調節作用 19 第七節 員工多元經歷對工作壓力與員工創造力的調節作用 20 第三章 研究方法 22 第一節 研究架構與假設 22 第二節 研究變數的定義與測量 22 第三節 研究對象與問卷發放方式 27 第四節 統計方法 27 第四章 研究實證結果 30 第一節 敘述性統計分析 30 第二節 信度、效度分析 33 第三節 平均數、標準差與相關係數分析 37 第四節 迴歸分析 42 第五節 研究假設分析統整 48 第五章 結論與建議 49 第一節 研究結論 49 第二節 研究貢獻與實務涵義 51 第三節 研究限制與建議 53 參考文獻 56 附錄:問卷 62

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