本文個案公司：勤誠興業股份有限公司 (Chenbro Micom Co., Ltd) 是1983年在台灣成立，從事個人電腦、伺服器機殼與週邊商品的製造與銷售，已建立誠信的商譽並於2011成功上市，成為雲端產業鏈及亞洲機殼之領導廠商。主要的製造基地位於大陸昆山、東莞兩廠，並於2022啟用台灣新廠擴大生產規模與交貨彈性。
2019年底，突如其來的新冠疫情堪稱第三次世界大戰，導致全球紛紛以居家上班、視訊開會、線上上課、網路購物等等方式因應，減少人與人的近距離接觸，因而電子商務、遠端工作網路設備與雲端服務的市場需求快速增加。個案公司在2018年美中貿易戰下，為避免大陸製造產品出口至美國市場需額外增加25%關稅，原本已開始在東南亞各國覓地設廠，卻因持續蔓延的疫情無法出國而停止。全球疫情持續延燒，缺工造成國際貨櫃塞港、供應鏈斷鏈、材料成本上漲、上海封城也迫使昆山廠暫停生產。在面臨全球客戶持續追加訂單、緊催交期，個案公司要如何面對永續經營的挑戰。
本論文是以哈佛個案研究之方法進行，透由本案的內容可以用於討論PEST分析、商業模式、組織雙元性、組織敏捷性、永續經營等議題。了解伺服器機殼產業，個案公司如何在VUCA的外部環境下，善於整合資源、連結共好來快速回應客戶需求，增進企業競爭力邁向永續經營。

The case company of this article: Chenbro Micom Co., Ltd. was established in Taiwan in 1983. It is engaged in the manufacturing and sales of personal computer chassis, server chassis and peripheral products. It was successfully built goodwill of integrity and listed in 2011, as well as became Asian leading chassis manufacturer of cloud industry. The main manufacturing bases are located in Kunshan and Dongguan in mainland China. A new factory in Taiwan was opened in 2022 to expand production scale and delivery flexibility.
At the end of 2019, the sudden COVID-19 epidemic was regarded as the Third World War, causing the world to respond by working from home, meeting by video conference, online classes, online shopping etc. to reduce the close contact between people. Thus the market demand for network equipment and cloud services are increasing rapidly. After the U.S.-China trade war in 2018, the case company originally started looking for locations to set up factories in Southeast Asian countries in order to avoid the additional 25% tariff on mainland-made products exported to the U.S. market. However, it stopped due to the ongoing epidemic and the inability to go abroad. As the global epidemic continues to spread, labor shortages have caused container congestion at international ports, supply chain disruptions, rising material costs, and the closure of Shanghai, which has also forced the Kunshan factory to suspend production. In the face of continuous additional orders from global customers and tight delivery deadlines, how does the case company face the challenge of sustainable operations?
This paper is conducted using the Harvard case study method. The content of this case can be used to discuss issues such as PEST Analysis, Business Model, Organizational Ambidexterity, Organizational Agility and Sustainable Management. Understand the server chassis industry and how the case company is good at integrating resources and connecting common interests to quickly respond to customer’s needs in era of VUCA, enhance corporate competitiveness and move toward to sustainability.

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