家庭噪音影響生活品質甚鉅，是建築業者亟待改善住宅品質之挑戰。傳統施工法，上下樓層各戶噪音干擾問題持續發生，致使客訴不斷，間接造成建商之負面風評。有鑑於此，本研究探討的問題設定為：「如何消弭上下樓層使用衛浴排水時造成噪音的問題?」，而研究主要的目為：「運用創新的學術理論及作為，排除上下樓層間噪音互擾的問題。」本研究提出之工法，將各樓層浴室區域作為降板，施作制音地板，以期以創造新的施工工法，據以設計新的產品或設備，讓人們居住品質更為寧靜，為一優質建築設計，有效解決家庭噪音問題。本研究並提出建築物制音特殊工法之效益分析，以顧客價值為核心主張，創造建商更良好評價的商業模式。
關鍵詞：商業模式、創新工法、顧客價值

Housing noises severely impact the quality of living. It poses a challenge for constructors who wish to improve residential quality. Traditional construction methods continuously causes noises distractions between floors, which causes customer complaints, and indirectly, leads to negative comments on the constructor. In light of this, this research discusses how to eliminate the between-floors noises which are made by bathroom drainage and focuses on using innovating academic theory to eliminate these noises. The method that this research proposes is to use each floor’s bathroom area as descending plate, and put damper floor on top of them. By using innovating methods and new equipment, this research hopes to be able to effectively solve housing noises and thus, increase residential quality. Additionally, this research also proposes a building damper benefit analysis, with customer value listed as its core value proposition, it creates a better business model for the constructors.
Keywords: Business model,construction innovation, customer value

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