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研究生: I Gusti Ayu Novi Yutami
I - Gusti Ayu Novi Yutami
論文名稱: Investigating Consumer Adoption Propensity of Smart Meter Applications in Residential Buildings
Investigating Consumer Adoption Propensity of Smart Meter Applications in Residential Buildings
指導教授: 周瑞生
Jui-Sheng Chou
口試委員: 郭斯傑
郭斯傑
陳柏翰
陳柏翰
鄭明淵
鄭明淵
學位類別: 碩士
Master
系所名稱: 工程學院 - 營建工程系
Department of Civil and Construction Engineering
論文出版年: 2013
畢業學年度: 101
語文別: 英文
論文頁數: 106
中文關鍵詞: Technology acceptancesmart meterconsumer adoption propensity indexstructural equation modelingresidential buildings
外文關鍵詞: Technology acceptance, smart meter, consumer adoption propensity index, structural equation modeling, residential buildings
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  • For countries pursuing sustainable development and energy efficiency, the use of smart meters is considered a first step in allowing residential consumers to control their energy consumption remotely and a promising solution for the problem of limited energy resources. However, despite the growing interest in smart meters, many consumers are still skeptical due to their limited awareness, knowledge, and understanding of these devices. Therefore, this study developed an index of consumer propensity to adopt smart meters in residential buildings. Data obtained in a survey of energy use by Indonesia households were analyzed by structural equation modeling to determine the interacting factors in consumer acceptance of smart meters. Consumer perceptions, expectations, and intentions regarding the potential use of smart meters in Indonesia were also discussed. The findings of this research provide a better understanding of consumer perceptions and behaviors which can help decision makers and energy utility companies develop policies and strategies for a “one-size-fits-all” program related to smart meter applications in future residential buildings.


    For countries pursuing sustainable development and energy efficiency, the use of smart meters is considered a first step in allowing residential consumers to control their energy consumption remotely and a promising solution for the problem of limited energy resources. However, despite the growing interest in smart meters, many consumers are still skeptical due to their limited awareness, knowledge, and understanding of these devices. Therefore, this study developed an index of consumer propensity to adopt smart meters in residential buildings. Data obtained in a survey of energy use by Indonesia households were analyzed by structural equation modeling to determine the interacting factors in consumer acceptance of smart meters. Consumer perceptions, expectations, and intentions regarding the potential use of smart meters in Indonesia were also discussed. The findings of this research provide a better understanding of consumer perceptions and behaviors which can help decision makers and energy utility companies develop policies and strategies for a “one-size-fits-all” program related to smart meter applications in future residential buildings.

    TABLE OF CONTENTS ABSTRACTi TABLE OF CONTENTSiv LIST OF FIGURESvii LIST OF TABLESviii Chapter 1 INTRODUCTION1 1.1 Research background1 1.2 Research objectives5 1.3 Research process6 Chapter 2 LITERATURE REVIEW9 2.1 Smart meter as a new technology9 2.1.1 Benefit of smart meters10 2.1.2 Risk of smart meters12 2.2 Current status of smart meter in Indonesia13 2.3 Consumer acceptance of new technology13 2.4 Determinants of success in a smart meter implementation18 2.4.1 Individual issues (energy tariff/cost and privacy and safety)19 2.4.2 Social issue (social influence/subjective norms)19 2.4.3Technical issue (program contents/features and technological complexity)20 Chapter 3 METHODOLOGY21 3.1 Survey process21 3.2 Structural equation modeling24 3.2.1 Chi-square /degrees of freedom ratio ( )26 3.2.2 Goodness of fit index (GFI)27 3.2.3 Adjusted goodness of fit index (AGFI)28 3.2.4 Incremental fit index (IFI)28 3.2.5 Comparative fit index (CFI)29 3.2.6 Tucker-Lewis Index (TLI)29 3.2.7 Root mean square error of approximation (RMSEA)30 3.3 Reliability and validity analysis30 3.3.1 Reliability31 3.3.2 Validity32 3.4 Mediating and moderating effects35 3.4.1 Mediating effect35 3.4.2 Moderating effect36 3.5 Consumer adoption propensity index37 3.6 Importance-consumer perceived expectation analysis38 Chapter 4 DATA ANALYSIS AND RESULTS42 4.1 Description of survey data42 4.2 Confirmatory analysis and model modification45 4.3 Hypotheses testing50 4.4 Mediating and moderating effects tests50 4.4.1 Mediating effect test51 4.4.2 Moderating effect test52 Chapter 5 IMPLEMENTATIONS AND APPLICATIONS54 5.1 Consumer Acceptance Assessment via CAP Index54 5.2 Managerial Implications56 5.3 Consumer Acceptance Enhancement Strategies58 Chapter 6 CONCLUSIONS AND RECOMMENDATIONS67 6.1 Conclusions67 6.2 Future works and recommendations68 REFERENCES69 APPENDIX A QUESTIONNAIRE (ENGLISH VERSION)78 APPENDIX B QUESTIONNAIRE (INDONESIAN VERSION)84 APPENDIX C SPSS AMOS STRUCTURAL MODEL91 APPENDIX D IBM SPSS STATICTIC SURVEY DATA INTERFACE92

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