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研究生: 沈依欣
Yi-hsin Shen
論文名稱: 規範框架訊息對產品評價的影響:以消費者理想點為干擾效果
How Ideal Point Availability Moderates the Effect of Regulatory-Framed Message on Product Evaluation
指導教授: 葉明義
Ming-Yih Yeh
口試委員: 吳宗祐
Tsung-yu Wu
陳厚銘
Ho-min Chen
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2014
畢業學年度: 102
語文別: 中文
論文頁數: 39
中文關鍵詞: 理想點規範框架適配處理流暢度
外文關鍵詞: Ideal Point, Regulatory-Framed Message, Fit, Process Fluency
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  • 本研究旨在探討有無理想點這兩種類型的消費者在面對不同的規範框架訊息時對於產品的評價。研究結果發現,沒有理想點的人在面對促進框架訊息下會比預防框架訊息產生較佳的產品評價;有理想點的人的情形則相反(實驗一)。本研究也發現,在有無理想點消費者與規範訊息適配的情形下,將產生更高的處理流暢度,並使消費者對產品做出更高的評價(實驗二)。我們在研究中也排除了消費者對產品擁有不同涉入程度時,混淆研究結果的可能性(實驗三)。在大的選擇集合情形下我們發現了邊界條件,即有理想點的人不論是面對促進或是預防框架訊息,其對產品的評價將無顯著差異;沒有理想點的人在面對促進框架訊息會比預防框架訊息做出更佳的產品評價(實驗四)。


    The main purpose of current research is to distinguish the different effect between the role of ideal point availability and regulatory-framed message on product evaluation. We find that consumers with ideal point will have higher product evaluation when they see promotion-framed message than prevention-framed message. On the other hand, consumers without ideal point will have higher product evaluation when they see prevention-framed message than promotion-framed message (Study 1). When there’s a fit effect between ideal point availability and regulatory-framed message, it will lead to higher process fluency, which will further make consumers have higher product evaluation (Study 2). In our research, we rule out the possible confounding of product involvement (Study 3), and we also find the boundary condition of our research (Study 4), which is saying that under large assortment, consumers with articulated preference will have no difference on product evaluation between promotion- and prevention-framed message, whereas consumers without articulated preference will have higher product evaluation on promotion-framed message than prevention-framed message.

    摘要 I Abstract II 圖目錄 V 表目錄 V 第一章 緒論 1 第二章 文獻探討 4 第一節 消費者的理想點 4 第二節 規範焦點、規範框架與規範配適 4 第三節 消費者理想點與規範框架訊息 6 第三章 實驗一:規範框架和消費者理想點對產品的評價 8 第一節 實驗流程 8 第二節 結果分析 9 第三節 結論 11 第四章 實驗二:處理流暢度的中介效果 13 第一節 前測 13 第二節 實驗流程 15 第三節 結果分析 16 第四節 結論 18 第五章 實驗三:排除消費者對產品的涉入性 20 第一節 實驗流程 20 第二節 結果分析 21 第三節 結論 23 第六章 實驗四:以選項超載為邊界條件 26 第一節 實驗流程 26 第二節 結果分析 28 第三節 結論 30 第七章 結論與建議 31 附錄 34 參考文獻 36

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