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研究生: 徐子珺
TZU-CHUN HSU
論文名稱: 大數據分析的能力對供應鏈的知識重組與敏捷性之影響
The Effect of Big Data Analysis Capability on Knowledge Recombination and Agility in Supply Chain
指導教授: 魏小蘭
Hsiao-Lan Wei
口試委員: 黃世禎
Shih-Chen Huang
朱宇倩
Yu-Qian Zhu
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 86
中文關鍵詞: 大數據大數據分析能力知識重組供應鏈敏捷性
外文關鍵詞: Big Data, Big Data Analysis Capability, Knowledge Recombination, Supply Chain Agility
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  • 隨著資訊科技的發展,大數據已經越來越受到各產業以及政府的重視。這些巨量的資料將會對企業與供應鏈帶來巨大的影響。透過大數據分析可以改善企業的分析結果,能夠更貼近真實情況。企業可以利用這些數據創造競爭對手企業難以匹配的能力。透過大數據分析的能力,能讓供應鏈更加透明,獲取更多不同於企業的新知識,來對快速變化的環境做出回應,進而能提升供應鏈敏捷性的績效。
    本研究之研究對象為天下雜誌 2016 年所評選出之台灣四百五十大製造業、四百五十大服務業與一百大金融業的資訊部門主管,以郵寄問卷方式進行調查。研究結果顯示:(1) 大數據分析與基礎建設的能力與知識重組模型無顯著之影響;大數據分析管理的能力知識重組模型有顯著且正向的影響;大數據分析人員能力對知識重組模型中知識轉移之構面有顯著且正向的影響;在大數據分析人員能力對知識重組模型中知識互補性未有顯著的影響。(2)供應鏈知識重組之構面對供應鏈敏捷性顯著且正向的影響。


    In today’s competitive business environment, firms face tremendous pressure to continually innovate and improve their processes, products, and services. Big data analytics has become an important area of study for both government and practitioners.These enormous data will have a huge impact on the business and supply chain. Big data analytics can improve operational and strategic capabilities, and ultimately, to positively impact business performance. Big data analytics has also become a competitive necessity for the management of supply chains, with practitioners and scholars focused almost entirely on how it capability is used to increase supply chain performance. Big data analytics capability can make the supply chain more transparent and acquire new knowledge that is different from the enterprise. Through these new knowledge to respond to the rapidly changing environment and can improve the performance of supply chain agility.
    This study is investigates the top450 Taiwanese manufacturers, top450 service industries and top100 financial industry issued by CommonWealth Magazine of Taiwan in 2016. The research results reveal that: (1) BDA infrastructure capabilities have a nonsignificant impact on knowledge recombination. BDA management capability has a significant and positive impact on knowledge recombination. BDA personnel capability has a significant and positive impact on knowledge transfer, but a nonsignificant impact on knowledge complementarily (2) Knowledge recombination has a significant positive impact on supply chain agility.

    摘要 i Abstract ii 目錄 iii 表目錄 vi 圖目錄 vii 第一章 緒論 1 第一節 研究背景 1 第二節 研究動機 2 第三節 研究目的 3 第四節 研究流程 4 第五節 論文架構 5 第二章 文獻探討 6 第一節 大數據 6 2.1.1大數據 6 2.1.2大數據的定義 6 2.1.3大數據 4Vs 特性 8 2.1.4大數據運用的文獻探討 11 第二節 大數據分析能力 12 2.2.1大數據分析能力的概述 12 2.2.2大數據分析與基礎建設的能力 12 2.2.3大數據分析管理的能力 13 2.2.4大數據分析人員能力 14 第三節 知識重組機制 16 2.3.1知識重組機制 16 2.3.2知識互補性 17 2.3.3知識轉移 18 第四節 供應鏈敏捷性 19 第三章 研究模型 22 第一節 研究架構 22 第二節 研究假說 23 3.2.1大數據分析與基礎建設的能力與供應鏈知識重組機制 23 3.2.2大數據分析管理的能力與供應鏈知識重組機制 24 3.2.3大數據分析人員能力與供應鏈知識重組機制 25 3.2.4供應鏈知識重組機制與供應鏈敏捷性的關係 26 第四章 研究方法 30 第一節 研究設計 30 第二節 問卷設計方法 30 4.2.1大數據分析能力之大數據分析與基礎建設的能力 31 4.2.2大數據分析能力之大數據分析管理的能力 32 4.2.3大數據分析能力之大數據分析人員能力 34 4.2.4供應鏈知識重組機制之知識互補性 36 4.2.5供應鏈知識重組機制之知識轉移 37 4.2.6供應鏈敏捷性 37 第三節 資料分析方法 39 4.3.1敘述性統計分析 39 4.3.2驗證性因素分析 39 4.3.3.假說檢定 40 第五章 資料分析 42 第一節 樣本敘述性統計分析 42 5.1.1樣本回收 42 5.1.2樣本特徵 42 第二節 樣本無回應偏差(Non-response bias) 48 5.3.1信度 48 5.3.2效度 50 5.3.3共同方法變異檢定 55 第四節 研究假說之檢定 56 第五節 檢定分析結果說明 59 第六章 研究結論與建議 60 第一節 研究結論與發現 60 第二節 研究貢獻 64 第三節 研究限制 66 第四節 未來研究方向與建議 67 參考文獻 68 中文部分 68 英文部分 68 附錄:正式問卷 77 附錄:一階因素負荷量(first order loading) 83

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