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Author: 俞建州
Chien-Chou Yu
Thesis Title: 新創混合多準則決策程序達成專案實獲值管理渴望水準
A Novel Hybrid MCDM Procedure for Achieving Aspired Earned Value Project Performance
Advisor: 周碩彥
Shuo-Yan Chou
Committee: 張聖麟
Sheng-Lin Chang
陳振明
Jen-Ming Chen
楊旭豪
Hsu-Hao Yang
王孔政
Kung-Jeng Wang
喻奉天
Vincent F. Yu
Degree: 博士
Doctor
Department: 管理學院 - 管理研究所
Graduate Institute of Management
Thesis Publication Year: 2016
Graduation Academic Year: 104
Language: 英文
Pages: 60
Keywords (in Chinese): 實獲值管理 (EVM)混合型多準則決策方法 (Hybrid MCDM)決策實驗室分析法 (DEMATEL)影響網路關聯圖 (INRM)基於決策實驗室分析法之網路程序 (DANP)最佳化妥協解方法(VIKOR)
Keywords (in other languages): Earned value management, a hybrid MCDM method, DEMATEL, influential network relation map (INRM), DANP, VIKOR
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  • 當代組織中,專案執行績效攸關業務存續,因此,全球多數組織導入實獲值管理系統(EVM System)來監控專案確保績效。成功導入實獲值管理系統需要在整個導入的生命週期中,處理互動與遞迴因子影響下的決策與持續改善。文獻顯示,傳統的決策方法假設決策因子是獨立的,同時專注於一次性決策,缺乏考慮履行決策過程中必須處理的持續改善問題;因此,本研究用複合型多準則決策方法發展一個新的程序來彌補以上所述不足之處。新創的程序可以評估出決策因子/屬性/方案之間的相互影響程度與績效落差,同時有系統的將評估結果展現成為影響網路關聯圖。影響網路關聯圖提供決策者視覺化的決策路徑以及影響程度高的落差因子,因此可以同步處理決策以及履行決策過程的持續改善。本研究透過數據化實務案例說明新創程序的實用性。結果顯示,運用複合型多準則決策方法可以提供一個完備的程序確保組織中各部門達成專案實獲值管理的渴望水準。


    A better-performing project gains more subsequent businesses. Many organizations worldwide apply an Earned value management (EVM) system to monitor and control their projects' performance. However, a successful EVM application requires handling multiple inter-influenced criteria with feedback effects for decision-makings and continuous improvements throughout the application life cycle. The conventional decision approaches assume preferences between criteria are independent and put their focuses on decision-makings. This study employs a hybrid multiple criteria decision making (HMCDM) method to devise a novel procedure to fulfil the deficiencies. The proposed procedure enables to evaluate inter-influence effects and gap indices among criteria/dimensions/alternatives, and then systemize the evaluation results in a context of influential network relation map (INRM). The INRM provides managers with visual information to find a route in making application decisions, while identifying critical gaps for continuous improvements. A numerical example is presented to illustrate the applicability of the proposed procedure. The results show that by employing the HMCDM method, the proposed procedure can provide organizations with a foundation to ensure that the aspired EVM application outcomes are achieved at different levels within an organization.

    中文摘要 I ABSTRACT II 致 謝 III TABLE OF CONTENTS IV LIST OF FIGURES V LIST OF TABLES VI CHAPTER 1 INTRODUCTION 1 1.1 Research background 1 1.2 Research objectives 2 1.3 Research procedure 4 CHAPTER 2 LITERATURE REVIEW 6 2.1 History of EVM development 6 2.2 Problems on EVM applications 7 2.3 Factors for successful EVM applications 8 CHAPTER 3 THE PROPOSED PROCEDURE 12 3.1 The HMCDM model 12 3.2 The HMCDM procedure 15 CHAPTER 4 ILLUSTRATIVE EXAMPLE 18 4.1 Problem descriptions 18 4.2 Application of the procedure 19 CHAPTER 5 DISCUSSIONS AND CONCLUSIONS 32 5.1 Findings and discussions 33 5.2 Conclusions 35 5.3 Future Research 36 REFERENCES 38 APPENDIX 43 Appendix A 43 Appendix B 46 Appendix C 50

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