企業為降低成本與提升競爭力，紛紛將非核心的活動外包給專門的公司，或是聘請更多的臨時工作者，對於「勞動彈性化」的需求與日俱增，「人力派遣」正是企業人力資源彈性運用下的產物。
有鑑於人力派遣此項新興服務業對於企業整體生產力及營運績效有著不容忽視的影響力，派遣工作的安排與派遣員工工作態度，對於企業運用人力資源彈性化的成效都有所影響，因此本研究將工作特性的觀點，藉由工作設計的角度，對要派企業在實務上使用派遣員工之工作派任的運用提供相關的討論與建議；並也對派遣企業在各式職務派遣員工的招募上，能夠針對工作特性與其工作價值觀的差異提供相關有用的資訊。
針對170位派遣員工所做的統計分析獲得以下研究結果：1.良好的工作設計有助於提升派遣員工的工作投入態度；2.工作設計如有高的工作完整性與自主性，可提升派遣員工之工作績效；3.激勵派遣員工在工作上有好的工作投入態度，可進而提升其工作績效表現。4.針對不同派遣工作的工作特性，在甄選派遣員工時，可依其工作價值觀的差異，來做為選任的決策參考。

To reduce cost and increase competition, enterprises either adopt outsourcing of non-core projects to professional companies, or hire more temporary employees. Under the enlarging demands of labor flexibility, dispatched agency becomes the result of flexible human resource using.
As a newly risen service industry, dispatched agency holds great influence on productivity and business performance of enterprises. Since dispatched work arrangement and dispatched workers’ attitude effect the result of human resource flexibility, with the point of view of job characteristic, we are going to provide enterprises relative discussions and suggestions about practical employment through the degree of job design; furthermore, this research provides crucial information to dispatched enterprises about the difference of job characteristic and job value when they are recruiting staff.
According to the survey of 170 dispatched workers, the research result is shown as follows:
(1)Good job design is conductive to raise dispatched workers’ job involvement.
(2)High task identity and autonomy of job design raise dispatched workers’ job performance.
(3)Good job design stimulates workers to involve their jobs well and raise their performance.
(4)In accordance with various job characteristics, the difference of work value can be regarded as the crucial reference of selecting dispatched workers.

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