本研究係探討以「空軍A專案」委外採購防空資訊系統為例，找出專案整合產品團隊(Integrated Product Team，IPT)關鍵成功因素，依據文獻探討並訪談現(退)役空軍高階專業軍官、資深專案經理及工程師等，綜合出「專業技能」、「責任分工」、「充分授權」、「溝通協調」、「高階主管的支持」、「作業品質」及「客戶滿意」等七個關鍵成功因素，以及這七個關鍵因素的次級衡量指標，以建立層級架構。
本研究的研究目的有三：（1）文獻探討影響整合產品團隊成功的關鍵因素；（2）實證整合產品團隊成功的關鍵因素；（3）根據實證結果，對於未來國軍武器系統委外研發或採購專案管理提出相關建議。
本研究以國軍武獲專案管理及資訊系統研發維護等部門人員為調查對象，並以不計名方式進行問卷資料蒐集。所蒐集的實證資料利用層級分析法(Analytic Hierarchy Process, AHP) 分析關鍵因素的相對權重。研究結果發現就整體樣本而言，客戶滿意的權重值最高，其次的排序是專業技能、作業品質、高階主管的支持、充分授權、溝通協調、責任分工；另外，以整體的分析結果來看次因素指標中權重最重為客戶滿意之接受團隊工作成果，權重最輕為責任分工之律定專責工作。

The purpose of this thesis is to explore the key successful factors of integrated prduct team by the case of “A project” of Air Force which procures an air defense information system by out sourcing. This study uses literature review and interviews with the high ranking senior officers, managers, and engineers to get the key success factors for integrated product team, including domain knowledge, responsibility, authorization, coordination, quality, managers’ support, and customer satisfaction. Then, these factors and their sub-index are used as measurements to build the hierarchical mode for thisresearch.

There are three objectives for this research: 1. To realize the successful key factors of integrated product team through the literature review. 2. Empirical test the key successful factors of integrated product team. 3. According to the result of the literature review and empirical test, the study proposed explicit suggests to the departments of weapon system acquisition of armed forces in Taiwan.

The survey subjects of this research have been focused on the personnel in armed forces who are working on acquisition project management and information system development/maintenance. The samples were selected by using convince sampling method and the empirical data was analyzed by AHP method.

According to this research result, the highest priority of key success factors of integrated product team for the whole samples is customer satisfaction, the second is domain knowledge, and then, quality, managers’ support, authorization, coordination and responsibility. The highest priority of sub-index of key successful factors is acceptance and satisfication for the outputs from teams. The lowest priority of sub-index of key successful factors is dedicated job for team members.

中文部分
[1] 中華專案管理師學院(NPMA)，(2007)，「專案管理組織、成員及專案啟始」，PMA(專案助理/技術士)訓練課程教材。
[2] 行政院主計處，(2005)，政府機關資訊通報第212期─政府機構「資訊系統委外開發」之專案管理概況報告。
[3] 行政院主計處，(2009)，政府機構「資訊系統委外管理實務」調查報告。
[4] 空軍司令部，(2006)，空軍「A專案」駐廠代表專案階段檢討報告。
[5] 空軍司令部，(2007)，空軍「A專案」專案管理計畫書(PMP)。
[6] 國防部，(2007)，「建立固若磐石的國防─軍備整備觀點」。
[7] 國防部，(2008)，軍備局「專案管理─基礎知識與應用實務」。
[8] 國防部，(2009)，「國軍主要武器系統與裝備專案管理教則」。
[9] 國防部，(2009)，軍備局專案管理訓練教材。
[10] 國防部譯，(2009)，GuY Ben-Ari and Pierre A. Chao 「因應複雜的世界─發展明日國防與網狀化系統」pp123~139。
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[15] 胡迺文，(2007)，聯勤司令部武獲專案管理訓練課程教材。
[16] 褚志鵬，(2009)，「層級分析法(AHP)理論與實作」，國立東華大學企業管理系授課講義。
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[18] 管孟忠，(2008)，「整合產品與製程發展(IPPD/IPPM/IPT)」，國防科技專案管理特訓教材。
[19] 劉家熒，(2007)，「國防武器及資訊系統獲得規劃之研究—以美國國防獲得法規為例」，國防管理學院法律研究所碩士論文。
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英文部分
[1] Crow, K. (1996), “Building Effective Product Development Teams/Integrated Product Team”, http://www.npd-solutions.com/pdt.html
[2] Department of Defense USA, (1996), “Guide to Integrated Product and Process Development” (Version 1.0)
[3] Department of Defense USA, (2002) “IPPD Handbook”
[4] Under Secretary of Defense for Acquisition and Technology, Assistant Secretary of Defense for Command, Control, Communications & Intelligence (C3I), (1995), “A Guide for Leading Successful Integrated Product Teams”
[5] Defense Systems Management College, (1995), “Acquisition Strategy Guide”, 2nd ed.
[6] Defense Systems Management College, (1997), “Program Manager’s Notebook”.
[7] Department of Navy, (1992), “Acquisition Planning Guide”.
[8] Fox, J.R., (1988), “The Defense Management Challenge: Weapons Acquisition”.
[9] Ferrara, (1996), “DoD’s 5000 documents: Evolution and Change in Defense Acquisition Policy”.
[10] Kasse, T., (2007), “Practical insight into CMMI”, pp313~316.
[11] Popick and Sheard, (1996), “Ten Lessons Learned from Implementing Integrated Product Teams”
[12] Roe, C. L., (2006), “Project Management and Systems Engineering in an IPD Environment”
[13] William, D. J., (1998), “A method for Teaching Integrated Product Team Concepts”
[14] Worley, Cox, and Campos, (2006), “Future Combat Systems Training Integrated Product Team -Environmental Representation Requirements and Mappings to Various Environmental Concepts Dictionaries”.