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研究生: 陳姿琍
Tzu-Li Chen
論文名稱: 探討消費者使用網路平台購買嬰兒推車的影響因素-以促銷方式和品牌形象為調節變數
The Influencing Factors of Buying Pram Online: the Moderating Effect of Promotion Strategies and Brand Image.
指導教授: 徐中琦
Jon-Chi Shyu
口試委員: 劉邦典
Pang-Tien Lieu
梁榮輝
Jung-Hui Liang
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 70
中文關鍵詞: 網路購物品牌形象促銷方式知覺價值知覺風險購買意願
外文關鍵詞: Online Shopping, Brand Image, Promotion Methods, Perceived Value, Perceived Risk, Purchase Intention
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  • 近年來,網路購物的消費模式十分盛行,本研究為了瞭解嬰幼兒產業的經
    營者從實體店面的經營轉型為電子商務模式的可能性,特別是像嬰兒推車這樣
    需要透過實際操作,才能感知其價值的商品,要推動這類商品的網購市場,針
    對不同的客群使用適切的行銷策略,十分不容易,因此本研究以嬰兒推車作為
    研究對象,探討不同的促銷方式與不同層面的品牌形象塑造,是否能夠改變消
    費者內心對網路購物的知覺價值,進而影響消費者之購買意願。
    研究結果發現對於網路購物評價高的族群,促銷方式與品牌形象大多不能
    顯著影響其知覺價值與購買意願之間的關係。而對於網路購物評價低的族群,
    不論是價格促銷、非價格促銷,或是任何層面的品牌形象,其對於知覺價值與
    購買意願之間的關係,皆具有顯著的負向調節作用。故根據研究結果,本研究
    提供嬰兒推車業者在轉往網路購物平台發展時,針對不同客源給予適切的行銷
    建議。


    In these years, online shopping becomes very popular. The objective of this
    study is for seeking the possibility that the operators of the baby products industry
    will transform from physical storefront operation to e-commerce model, especially
    about the case of baby strollers. Since those baby stroller buyers are willing to
    experience the value of baby stroller by themselves, it is difficult for operators of the
    baby products industry to open their own online market and find the appropriate
    promotion strategy. Therefore, this study uses baby strollers as research objects, and
    aims to explore whether different promotion strategies and different ways of brand
    image shaping can change the consumers' perceived value toward online shopping,
    and thus affect consumers' purchase intention.
    According to the results of statistical analysis, we found that most of the
    promotion methods and brand image shaping cannot significantly affect the
    relationship between consumers’ perceived value and purchase intention for those
    who has higher online shopping rating. On the other hand, for those who has lower
    online shopping rating, no matter what the promotion strategies and brand image
    shaping are, there is always a significant negative adjustment effect on the
    relationship between perceived value and purchase intention. Therefore, based on the
    research result, this study provides baby strollers’ operators with appropriate
    marketing advice for different customers if they would like to move to e-commerce
    model.

    目錄 摘要............................................................................................................................... I Abstract ......................................................................................................................... II 目錄.............................................................................................................................. III 圖目錄........................................................................................................................... V 表目錄.......................................................................................................................... VI 第壹章 緒論.................................................................................................................. 1 第一節 研究背景 .............................................................................................................. 1 第二節 研究動機與目的 .................................................................................................. 3 第三節 研究流程 .............................................................................................................. 4 第二章 文獻探討.......................................................................................................... 5 第一節 網路購物.............................................................................................................. 5 第二節 網路品牌形象...................................................................................................... 6 第三節 促銷方式............................................................................................................ 10 第四節 知覺價值............................................................................................................ 14 第五節 知覺風險............................................................................................................ 17 第六節 購買意願............................................................................................................ 19 第參章 研究方法........................................................................................................ 21 第一節 研究架構與研究假設 ........................................................................................ 21 第二節 研究變項之操作型定義與衡量 ........................................................................ 23 第三節 研究設計 ............................................................................................................ 25 第四節 資料分析方法.................................................................................................... 30 IV 第肆章 實證結果與分析............................................................................................ 31 第一節 敘述性分析........................................................................................................ 31 第二節 信度分析............................................................................................................ 34 第三節 驗證性因素分析................................................................................................ 35 第四節 迴歸分析............................................................................................................ 40 第伍章 結論與建議.................................................................................................... 54 第一節 研究結論 ............................................................................................................ 54 第二節 研究貢獻 ............................................................................................................ 56 第三節 研究限制與建議 ................................................................................................ 57 參考文獻...................................................................................................................... 58 (一) 中文部分 ................................................................................................................ 58 (二) 英文部分 ................................................................................................................ 58

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