品質機能展開自從一九七零年代由赤尾洋二博士提出後，普遍被工業界廣泛應用，除了在新產品開發上有顯著的成效外，並逐漸被應用於產品製造的各個階段，包括產品設計、功能設計，製程設計及生產規劃等。近年來由於服務業的日益發達，品質機能展開的應用更擴及服務業、甚至其他領域的應用。
九零年代開始，為了更精確描述品質屋中需求元素(What’s)與技術元素(How’s)的重要程度，有學者提出品質機能展開的量化方法，如D. Lyman以及G.S. Wasserman等人。而本研究即根據這些學者所提出的量化方法，進行研究探討，並加以組合建立各種不同的量化模式，以找出關鍵之技術元素，並透過田口方法評估其表現績效，期望從這些量化組合方法中找到對本研究案例最適當且有效的量化模式，以提供相關領域工程人員於未來產品開發、製造或品質改善上之參考。

Since Dr. Yoji Akao proposed quality function deployment (QFD) in 1970’s, it has been extensively used in manufacturing industry. Besides new product development, the advantages of QFD are significant in every phase of product manufacturing, including product design, function design, process design and manufacturing planning. With rapid development of service industry over these years, QFD is applied to service and some other fields.
Since 1990, some researchers, such as D. Lyman and G.S. Wasserman, proposed their measuring methods to improve the measurement of requirement and technical elements in the house of quality. In this study, based on these measuring methods, we propose some combinations of these methods to develop new measurement models in order to find out key technical elements, voice of engineer (VOE). By using Taguchi method, we assess the performance of these measurement models and attempt to search for the most appropriate model for the case we study. Meanwhile, by the result we obtain in this study, we hope to provide a useful reference to the engineers who involve in new product development, manufacturing and quality improvement in the related fields.

中文部份
1. 中國生產力中心(1992)，系統化品質機能展開實務手冊。
2. 生產力中心譯(1991)，品質機能展開之實際應用，譯自赤尾洋二。
3. 朱芳豔(1998)，「整合品質機能展開與田口方法之穩健品質設計模式」，國立台灣大學博士論文。
4. 品質機能展開小組譯(1999)，品質展開入門，初版，桃園縣：和昌，譯自赤尾洋二。
5. 徐世輝(1999)，全面品質管理，初版，台北：華泰。
6. 張公緒、何國偉、錢仲侯、鄭慧英(1996)，品質管理，初版，台北：曉園。
7. 傅和彥譯(1987)，品質機能展開，台北：前程。譯自水野滋、赤尾洋二。
8. 彭雲鄉(2001)，「田口方法於馬口鐵切蓋線生鏽改善之應用」，國立交通大學碩士論文。
9. 鄭春生(2003)，品質管理，二版，台北：全華。
10. 鄧振源、曾國雄(1989)，「層級分析法法(AHP)的內涵特性與應用(下)」，中國統計學報，第27卷，第7期，1989年7月。
11. 鄧振源、曾國雄(1989)，「層級分析法法(AHP)的內涵特性與應用(上)」，中國統計學報，第27卷，第6期，1989年6月。
12. 黎正中、許聰鑫(1996)，「QFD品質屋的量化工作的討論」，品質學報，第3卷，第1期，1996年12月。
13. 鍾清章(1991)，田口式品質工程導論，中華民國品質管制學會。
14. 蘇朝墩(2004)，品質工程，二版，台北：中華民國品質學會。

英文部份
15. Akao, Y.(1990), Quality Function Deployment: Integrating Customer Requirement into Product Design, trans. G.H. Mazur, O.R.: Productivity Press.
16. Belavendram, N.(1995), Quality by Design, N.J.: Prentice-Hall.
17. Bossert, J.L.,(1991), Quality Function Deployment: A Practitioner's Approach, WI.: ASQC Quality Press
18. Cohen, L.(1995), Quality function deployment: How to make QFD work for you. Engineering process improvement series, M.A.: Addison-Wesley.
19. Fowlkes, W.Y and Creveling, C.M.(1995), Engineering Methods for Robust Product Design, M.A.: Anderson-Wesley.
20. Hauser, J.R. and D. Clausing(1988), "The house of quality," Harvard Business Review, May-June 1988, pp.63-73.
21. Lyman, D.(1990), "Deployment normalization," transactions from a second symposium on quality function deployment, a conference co-sponsored by ASQC, ASI, and GOAL/QPC, 1990, pp.307-315.
22. Phadke M.S.(1989), Quality Engineering using Robust Design, N.J.: Prentice-Hall.
23. ReVelle, J.B., J.W. Moran, and C.A. Cox(1998), The QFD Handbook, N.Y.: John Wiley.
24. Ross, P.J.(1988), "The Role of Taguchi Methods and Design of Experiments in QFD," Quality Progress, June 1988, pp.41-47
25. Ross, P.J.(1996), Taguchi Technique for Quality Engineering, 2nd ed., N.Y.: McGraw-Hill.
26. Saaty, T.L.(2001), Decision Making for Leaders: The Analytical Hierarchy Process for Decisions In A Complex World, New ed., P.A.: RWS Publications
27. Wasserman, G.S.(1993), "On how to prioritize design requirements during the QFD planning process," IIE Transaction, Vol.15, No.3, May 1993, pp.59-65.