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研究生: 鍾孟橋
MENG-QIAO ZHONG
論文名稱: 區塊鏈社群媒體之使用者意願分析
Analysis of user willingness and intention in blockchain social media platform
指導教授: 林孟彥
Tom M.Y. Lin
口試委員: 黃美慈
Mei-Tzu Huang
方正璽
Cheng-Hsi Fang
倪家珍
Jia-jen Ni
林孟彥
Tom M.Y. Lin
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2022
畢業學年度: 110
語文別: 中文
論文頁數: 34
中文關鍵詞: 知覺有用性社會影響力主觀知識信任財務獎勵隱私與保護
外文關鍵詞: Perceived of Useful, Social Influence, Knowledge, Trust, Financial Rewards, Privacy and Prove
相關次數: 點閱:321下載:28
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在近年區塊鏈的議題打得火紅,加上加密貨幣價格的飆升,及 NFT(分同質化貨幣)的出現,讓大眾對區塊鏈的討論又達到另一個高峰。在區塊鏈的技術逐漸被應用到各個產業時,最廣為大眾依賴的社群媒體,當然也開始引進區塊鏈的應用,新型的區塊鏈社群利用區塊鏈做為平台的底層技術,打造一個有著相同的介面,卻完全不同感受的全新社群平台。本研究試圖去進一步了解,在新型的社群平台出現時,大家對其接受意願的高低。
本研究首先說明區塊鏈社群媒體與傳統社群媒體之差異,如何在去中心化的情況之下,又能讓社群成員保有共識,讓陌生的網友之間得以產生信任。區塊鏈去中心化、透明性、無信任性等等特性,都是區塊鏈能在沒有大型組織監管運行下,還能蓬勃發展的主要原因。然而,要讓用戶從原先已具有大規模網路效應的社群媒體轉換至陌生平台需要有強大的動機,否則大眾根本不想多花時間與成本再去改變已經習慣的事。本研究從文獻的回顧中發掘出七個最有可能影響用戶改變的構面,進而利用 PLS 方法探討不同因素的影響情形。結果發現「隱私與保護」及「信任」是最主要的動機,其次則為社會影響力,再來才是主觀知識與財務獎勵,本研究根據結果,提出具體的管理意涵,冀望作為未來將成為大眾廣為使用社群平台發展之參考。


The issues of blockchain has been discussed everywhere in recent years. The
price of cryptocurrencies keeps making new high, and the NFT (Non-Fungible Token)
also called sub-homogenized currency show up in the market, makes the public’s
discussion has reached another level. When the technology of blockchain has
gradually been applied to different industries, the social media which people most
relied on has also begun to apply the technology of blockchain to build the base of
platform. This study tries to understand the acceptation of people regards new social
media when it appears.
Firstly, this study explains the difference between blockchain social media and
traditional social media, and how to maintain the consensus among the users of social
media and build the trust among unfamiliar user in a decentralized situation. The
decentralization, transparency, trust and others characteristics of the blockchain are
the main reasons why the blockchain can still grow up without the supervision of
large organizations.
Secondly, to make users switch from the original platform to another platform
with the same interface, there needs some strong motivation. The public does not
want to spend time and cost to change the application they used to. Therefore, from
the review of literature, this study designs seven aspects that are most likely the
reasons for user change, and explore which aspects will be the main reason for the
public to switch to the blockchain social media. The results show that "privacy and
prove" and "trust" are the most important reasons for the public. The second reasons
are social influence, and then knowledge and financial rewards. It shows that there are
some privacy and personal information problem. In traditional communities today,
and the public also begin to feel worries about that.
Based on the results, this study provides specific motivations and management
implications for users to join the blockchain social media, hoping to serve as a
reference for the development of social media platforms that will be widely used by
the public in the future.

第一章、 緒論....................................................1 第一節、 研究背景............................................1 第二節、 研究動機............................................2 第三節、 研究目的............................................3 第二章、 文獻回顧................................................4 第一節、 區塊鏈特性..........................................4 一、 去中心化............................................4 二、 透明性..............................................4 三、 不可竄改性..........................................5 四、 高度隱私性..........................................6 第二節、 區塊鏈於媒體的發展與應用............................6 一、 新聞業..............................................6 二、 廣告業..............................................8 三、 數位版權............................................8 四、 文創業..............................................9 第三節、 區塊鏈社群媒體的相關研究...........................10 第三章、 研究方法...............................................12 第一節、 研究架構與假設.....................................12 第二節、 變數的操作性定義與衡量.............................14 一、 使用態度...........................................14 二、 知覺有用性.........................................15 三、 社會影響力.........................................15 四、 信任...............................................16 V 五、 財務獎勵...........................................16 六、 隱私與保護.........................................17 七、 主觀知識...........................................17 第三節、 資料分析方法.......................................18 一、 信度與效度分析.....................................18 二、 結構模型分析(Partial Least Squares, PLS).........19 三、 配適度分析.........................................19 第四章、 資料分析...............................................20 第一節、 樣本資料分析.......................................20 第二節、 信度與效度分析.....................................20 一、 信度分析...........................................20 二、 效度分析...........................................20 第三節、 結構方程模型分析(PLS)............................21 第四節、 配適度分析.........................................23 第五章、 結論與建議.............................................24 第一節、 研究結論與貢獻.....................................24 第二節、 管理意涵...........................................25 第三節、 研究限制與建議.....................................26 文獻參考...........................................................28

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