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研究生: 楊程宇
Cheng-Yu Yang
論文名稱: 贊助廣告對廣告效果之影響-以Instagram限時動態為例
The Impact of Sponsored Advertising on Advertising Effectiveness : An Experiment on Instagram Stories
指導教授: 欒斌
Pin Luarn
口試委員: 陳正綱
Cheng-Kang Chen
林鴻文
Hong-Wen Lin
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2023
畢業學年度: 111
語文別: 中文
論文頁數: 55
中文關鍵詞: Instagram限時動態贊助型貼文來源知覺侵擾廣告惱怒廣告懷疑廣告效果
外文關鍵詞: Instagram stories, Sponsored post sources, Perceived intrusiveness, Ad irritation, Ad skepticism, Ad effectiveness
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  • 隨著網際網路跟行動裝置的普及,使用社群平台已經成為社會大眾中生活的一部份,而這也成為企業利用社群平台與顧客溝通的管道。過去研究多以彈出式廣告、影片前置廣告等廣告形式探討廣告效果,並發現這類型的廣告會產生知覺侵擾、廣告惱怒、廣告懷疑等等廣告負面情緒會負向影響廣告效果,然而比較少著墨探討社群媒體Instagram限時動態形式的贊助廣告所產生之廣告負面情緒會不會負向影響廣告效果。Instagram限時動態形式的贊助廣告可以區分為網紅贊助廣告與品牌贊助廣告,而本研究也深入探討不同贊助廣告來源對廣告負面情緒與廣告效果有沒有程度上的差異。
    本研究以模擬情境並採用問卷調查法的方式進行,研究發現不同贊助廣告來源對廣告負面情緒(知覺侵擾、廣告惱怒、廣告懷疑)與廣告效果(廣告態度、品牌態度、點擊意願)具有顯著影響,同時發現Instagram限時動態贊助廣告所產生之負面情緒顯著負向影響廣告效果。最後提供企業與廣告商對於社群媒體廣告投放之建議。


    With the popularity of the internet and mobile devices, the use of social media platforms has become a part of people's daily lives, and it has also become a channel for companies to communicate with customers. Previous studies have mainly explored the effects of advertising formats such as pop-up ads and pre-roll videos ads, and found that these types of ads can generate negative emotions such as perceived intrusiveness, ad annoyance, and ad skepticism, which can negatively impact ad effectiveness. However, less attention has been paid to whether negative emotions generated by sponsored ads in the form of Instagram stories on social media platforms will also negatively affect ad effectiveness. Sponsored ads in the form of Instagram stories can be divided into influencer-sponsored ads and brand-sponsored ads, and this study also explores whether there are differences in the degree of negative emotions and ad effectiveness between different ad sponsorship sources.
    This study used a survey method in a simulated scenario and found that different ad sponsorship sources have a significant impact on negative emotions (perceived intrusiveness, ad irritation, and ad skepticism) and ad effectiveness (ad attitude, brand attitude, and click intention). At the same time, it was found that the negative emotions generated by Instagram sponsored ads in the form of stories significantly negatively affect ad effectiveness. Ultimately, the study provides recommendations for companies and advertisers regarding the deployment of social media advertising.

    摘要 I Abstract II 致謝 III 目錄 IV 圖表索引 VI 第一章 緒論 1 1.1 研究背景 1 1.2研究動機與目的 3 1.3研究流程 4 第二章 文獻探討 5 2.1 社群媒體平台-Instagram 5 2.1.1 Instagram介紹與廣告型態 5 2.1.2 Instagram限時動態廣告之發展 7 2.1.3 Instagram 贊助廣告 8 2.2 廣告負面情緒 8 2.2.1 知覺侵擾 9 2.2.2 廣告惱怒 9 2.2.3 廣告懷疑 10 2.2.4 贊助型貼文來源對廣告負面情緒之影響 10 2.3 廣告效果 10 2.3.1 廣告態度 11 2.3.2 品牌態度 11 2.3.3 點擊意願 12 2.3.4 廣告負面情緒對廣告效果之影響 12 2.3.5 贊助型貼文來源對廣告效果之影響 12 第三章 研究方法 13 3.1研究架構 13 3.2研究構面操作型定義 14 3.3問卷設計 15 3.3.1實驗素材與實驗設計 15 3.3.2研究前測 16 3.3.3正式問卷 18 3.4 正式問卷樣本與資料分析方法 20 第四章 研究分析結果 21 4.1 敘述性統計分析 21 4.2信度分析 22 4.3研究假設驗證 23 4.3.1獨立樣本T檢定 23 4.3.2迴歸分析 24 第五章 研究結論與建議 26 5.1 研究結論 26 5.1.1贊助型貼文來源與廣告負面情緒之關係 26 5.1.2廣告負面情緒與廣告效果之關係 26 5.1.2贊助型貼文來源與廣告效果之關係 26 5.2 研究貢獻 27 5.2.1學術貢獻 27 5.2.2實務貢獻 27 5.3 研究限制與建議 28 參考文獻 29 附錄一 正式問卷A(網紅) 39 附錄二 正式問卷B(品牌) 44

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    財團法人資訊工業策進會產業情報研究所(2021)。【社群與通訊消費者調查系列一】「限動」最吸引網友行銷掌握黃金1分鐘原則網友起床優先看Line群組 年輕族群更愛看IG。取自https://mic.iii.org.tw/news.aspx?id=611&List=6

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