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研究生: 王懷璐
Huai-Luh Wang
論文名稱: 百年企業價值創新與創造共享價值 以德國西門子公司為例
Research on Corporate Value Innovation and Creating Shared Value of A Centennial Enterprise - Siemens as the Case Study
指導教授: 梁瓊如
Chiung-Ju Liang
口試委員: 王孔政
Kung-Jeng Wang
彭雲宏
Y.H. Perng
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理研究所
Graduate Institute of Management
論文出版年: 2020
畢業學年度: 108
語文別: 中文
論文頁數: 74
中文關鍵詞: 企業價值創新創造共享價值典範轉移
外文關鍵詞: Value Innovation, Creating Shared Value, Paradigm Shift
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隨著科技快速變遷,面對數位化浪潮來襲,企業經營必然要因應時代趨勢動態改變策略,聚焦核心競爭力、調整產品和市場,才能不被時代所淘汰。個案公司為172年的百年企業,橫跨三個世紀的歷史背景和發展沿革,過程中歷經多次重大事件和劇烈的組織變革,都逐一克服並站上產業內的領導地位,至今屹立不搖,從其傳承百年的創辦人發明家創新精神、企業文化、核心能力聚焦、關鍵決策、扭轉危機為契機和對企業社會責任的使命等特質,都是值得作為現今企業經營借鏡參考與學習的。
而在21世紀出現兩個重要關鍵時刻,驅動了個案公司重新檢視企業價值和競爭力,一個是全球誠信危機,另一個則是面對數位化浪潮進行典範轉移,個案公司把握住機會轉型,持續創新企業價值以達經營永續。


Confronting with drastic development of innovative technologies and megatrend of digitalization, companies must take actions with flexibility and agility, to focus on core competency and to adjust products and market with updated strategies in order to sustain competitiveness. The case company has a 172-year long history and had experienced several major events, crises and organization restructuring, which laid strong and profound base for the company’s success today. Innovation spirit and corporate culture, core competency, critical strategies, successful crises management and strong commitment to corporate social responsibility are key elements that embedded in the company’s history and made great contribution to the company’s outstanding performance nowadays.
Nevertheless, there were two critical moments for the case company. One is the company’s global bribery scandal and the other is the paradigm shift under the trend of digitalization. The case company turned the crisis into opportunity and successfully mastered the trend of digitalization through a grand organizational digital transformation, continuously innovating corporate value and sustaining corporate operation.

摘要 I Abstract II 誌謝 III 目錄 IV 圖目錄 V 表目錄 VII 第一章 緒論 1 第一節 研究背景與動機 1 第二節 研究目的 1 第三節 研究流程 3 第二章 文獻探討 5 第一節 企業經營理論 5 第二節 價值創新 7 第三節 創造共享價值 11 第三章 個案公司背景介紹 15 第一節 個案公司現況 15 第二節 個案公司歷史沿革 23 第三節 個案公司企業文化之定型與傳承 25 第四章 西門子公司百年企業價值創新與創造共享價值 36 第一節 關鍵2006:化危機為轉機 38 第二節 面對危機敏捷反應,啟動組織變革,調整經營策略 40 第三節 典範轉移:從環保事業組合到因應數位化浪潮的 Vision 2020 51 第四節 企業價值創新之作法歸納 58 第五章 結論與建議 60 第一節 研究結論 60 第二節 研究建議 60 第六章 參考文獻 61

英文文獻
1. David J. Collis and Tonia Junkee (2018), Digitalization at Siemens, Harvard Business Review
2. Drucker, F. Peter (2002), “The Discipline of Innovation”, Harvard Business Review, Vol.80, No8, pp. 95-103.

中文文獻
1. 克利斯欽‧史塔德勒 Christian Stadler (2007),A+級不倒翁,哈佛商業評論,全球繁體中文版。
2. 克雷頓‧克里斯汀生 Clayton M. Christensen,麥可‧歐佛朵夫 Michael Overdorf (2000) 顛覆危機,哈佛商業評論,全球繁體中文版。
3. 吳怡靜(2019),數位轉型必懂: 四敵人、五法則,天下雜誌678期
4. 彼得‧杜拉克 Peter F. Drucker (1994) ,打造與時俱進的策略,哈佛商業評論,全球繁體中文版。
5. 彼得‧杜拉克 Peter F. Drucker (2002),創新的七大修練,哈佛商業評論,全球繁體中文版。
6. 彼得‧羅瑟Peter Löscher (2012) ,變革的醜聞驅動程式,哈佛商業評論,全球繁體中文版。
7. 金偉燦 W. Chan Kim,芮妮.莫伯尼 Renee Mauborgne (1997) ,邁向價值創新,哈佛商業評論,全球繁體中文版。
8. 柯林斯James C. Collins,薄樂斯 Jerry I. Porras (2007) ,基業長青 (Built to Last: Successful Habits of Visionary Companies) 。
9. 保羅‧希利Paul Healy,喬治‧塞拉芬George Serafeim (2019),法規遵循制度只能治標,打造零醜聞公司,哈佛商業評論,全球繁體中文版。
10. 納桑‧弗爾Nathan Furr,安德魯‧施皮洛Andrew Shipilov (2019),全面破壞不是唯一做法,數位不等於打掉重練,哈佛商業評論,全球繁體中文版。
11. 麥可‧波特 Michael E. Porter 馬克‧克瑞默 Mark R. Kramer (2011) ,波特:創造共享價值,哈佛商業評論,全球繁體中文版。
12. 麥克斯威爾‧威塞爾 Maxwell Wessel,亞倫‧萊維 Aaron Levie,羅伯‧西格爾 Robert Siegel ( 2016) ,當過去的成功過時了,哈佛商業評論,全球繁體中文版。
13. 傑佛瑞‧伊梅特 Jeffrey R. Immelt (2017),我如何再造奇異,哈佛商業評論,全球繁體中文版。
14. 普哈拉 C.K. Prahalad,蓋瑞.哈默爾 Gary Hamel (2007) ,企業的核心能力,哈佛商業評論,全球繁體中文版。
15. 湯瑪斯,佛里曼Thomas L. Friedman (2005),世界是平的(The World Is Flat) 。
16. 蓋瑞.皮薩諾Gary P. Pisano (2015) ,創新不能沒有策略,哈佛商業評論,全球繁體中文版。

參考網站
1. 170 years of Siemens (https://new.siemens.com/global/en/company/about/history/history-features/170-years-of-siemens.html)
2. 1989–2006: New paths in a time of crisis (https://new.siemens.com/global/en/company/about/history/company/1989-2006.html)
3. Activate agility: the five avenues to success (https://www.mckinsey.com/business-functions/organization/our-insights/the-organization-blog/activate-agility-get-these-five-things-right?cid=other-soc-twi-mip-mck-oth-1803&kui=22Dz35E4Rh_tNiibqblMrg)
4. Business to Society – Making real what matters (https://new.siemens.com/global/en/company/about/history/news/business-to-society.html)
5. Compliance Siemens business is clean business (https://new.siemens.com/global/en/company/sustainability/compliance.html)
6. Creating Next Generation Businesses for Siemens (https://new.siemens.com/global/en/company/stories/research-technologies/open-innovation/innovations-next47accelerator-alchemist.html)
7. Industry Leader Reports (https://www.robecosam.com/csa/csa-resources/industry-leaders.html)
8. Innovation Strategy (https://new.siemens.com/global/en/company/innovation/innovation-strategy.html)
9. Most Innovative Companies 2019 - Chapter 1: Innovation in 2019 (https://www.bcg.com/publications/2019/most-innovative-companies-innovation.aspx)
10. Responsible behavior Compliance at Siemens (https://w5.siemens.com/web/sk/sk/siemens_slovensko/Documents/responsible-business-behavior-compliance-at-siemens_EN.pdf)
11. Shaping the future (https://assets.new.siemens.com/siemens/assets/api/uuid:38754e5ae3933ce8038e2d78293aa98317335cea/version:1506341881/094-shi-siemens-at-170-years-the-siemens-narrative-2017-e.pdf )
12. Siemens Annual report 2007 (https://www.siemens.com/investor/pool/en/investor_relations/financial_publications/annual_reports/2007/e07_00_gb2007.pdf)
13. Siemens Annual report 2008 (https://www.siemens.com/investor/pool/en/investor_relations/e08_00_gb2008.pdf)
14. Siemens Annual report 2009 (https://www.siemens.com/investor/pool/en/investor_relations/e09_00_gb2009.pdf)
15. Siemens Annual report 2010 (https://www.siemens.com/investor/pool/en/investor_relations/siemens_ar_2010.pdf)
16. Siemens Annual report 2011 (https://www.siemens.com/investor/pool/en/investor_relations/siemens_ar_2011.pdf)
17. Siemens Annual report 2012 (https://assets.new.siemens.com/siemens/assets/api/uuid:4f2cfb61-26b0-436f-87e6-db23224848f0/version:1565192013/siemens-ar-2012.pdf)
18. Siemens Annual report 2013 (https://assets.new.siemens.com/siemens/assets/api/uuid:98dc988c-253d-49e3-b1cc-ccea80a90571/version:1565192013/siemens-ar-2013.pdf)
19. Siemens Annual report 2014 (https://assets.new.siemens.com/siemens/assets/api/uuid:697fc4bb-1f15-46f2-bc5d-ab67d20dd026/version:1565192016/siemens-ar2014.pdf)
20. Siemens Annual report 2015 (https://assets.new.siemens.com/siemens/assets/api/uuid:c569168e-e5e3-4f4a-817a-9beb49045096/version:1565192062/siemens-ar2015.pdf)
21. Siemens Annual report 2016 (https://assets.new.siemens.com/siemens/assets/api/uuid:a4a0b30f-8ff5-4ec4-a0b1-34a400686a73/version:1565192022/siemens-ar2016.pdf)
22. Siemens Annual report 2017 (https://assets.new.siemens.com/siemens/assets/api/uuid:8acaf625-8d84-40cf-bc8b-5c038f6bb88e/version:1565192025/siemens-ar2017.pdf)
23. Siemens Annual report 2018 (https://assets.new.siemens.com/siemens/assets/api/uuid:4bfbab10-00d6-4a22-aad2-b50f3f232bfb/version:1552038192/siemens-annual-report-2018.pdf)
24. Siemens Annual report 2019 (https://assets.new.siemens.com/siemens/assets/api/uuid:59a922d1-eca0-4e23-adef-64a05f0a8a61/siemens-ar2019.pdf)
25. Siemens decarbonization (https://new.siemens.com/global/en/company/sustainability/decarbonization.html)
26. Siemens is the leader in European patent applications (https://press.siemens.com/global/en/pressrelease/siemens-leader-european-patent-applications)
27. Siemens to be climate neutral by 2030 (https://press.siemens.com/global/en/pressrelease/siemens-be-climate-neutral-2030)
28. Siemens sets future course with Vision 2020+ (https://www.siemens.com/investor/pool/en/investor_relations/financial_publications/speeches_and_presentations/q32018/Ad-hoc_Vision-2020-en.pdf)
29. Siemens Strategy Overview (https://new.siemens.com/global/en/company/about/strategy/overview.html)
30. Siemens Vision 2020 strategy Overview (https://www.siemens.com/annual/14/en/download/pdf/Siemens_AR2014_Vision2020.pdf)
31. Sustainability follows our company values (https://new.siemens.com/global/en/company/sustainability.html)
32. The Ownership Culture in Practice (https://new.siemens.com/global/en/company/about/history/news/ownership-culture-in-practice.html)

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