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研究生: 邱劭郁
Shao-Yu Chiu
論文名稱: 影響公司投入幸福企業營造意願之因素
A study of the factors that influence companies’ willing to put in well-being business.
指導教授: 盧希鵬
Hsi-Peng Lu
口試委員: 盧希鵬
Hsi-Peng Lu
羅天一
Tain-yi Luor
黃世禎
Sun-Jen Huang
學位類別: 碩士
Master
系所名稱: 管理學院 - 資訊管理系
Department of Information Management
論文出版年: 2017
畢業學年度: 105
語文別: 中文
論文頁數: 86
中文關鍵詞: 幸福企業快樂四感自我效能知覺組織支持政府支持社會支持
外文關鍵詞: Well-being Business, the four senses of happiness, Self-efficacy, Perceived Organizational Support, governmental support, social support
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隨著全球化與自由經濟蓬勃發展,國際間組織以及先進國家已然意識到以GDP衡量國家福祉(Well-being)之侷限,紛紛就國情與文化建構其「幸福指標」。過去許多研究已證實快樂、幸福感對於員工個人生產力、組織生產力、員工留任意願、服務績效等等均有正向影響。然而「幸福企業」之定義卻莫衷一是;也缺乏探討有哪些影響公司投入幸福企業意願之因素,對於有意願投入之企業而言,欠缺參考之方針與研究依據。
因此本研究以快樂四感作為衡量員工幸福感之依據,採用網路問卷法調查60名人力資源領域人才,以PLS進行資料分析。探討知覺組織支持、知覺政府支持、知覺社會支持對於幸福企業自我效能、幸福企業期待產出是否有影響,並最終影響幸福企業投入意願之程度。研究發現,知覺政府支持對於知覺組織支持、知覺社會支持有正向影響;知覺組織支持對於幸福企業自我效能有正向影響;而幸福企業投入意願受到幸福企業自我效能、幸福企業期待產出兩個構面影響。除此之外,本研究更進一步分析發現,安全感是影響知覺政府支持重要因子;富足感是影響知覺組織支持重要因子;富足感是影響知覺社會支持重要因子。依據本研究探討的結果,政府、組織在支持與營造幸福企業時,可針對員工的快樂四感對症下藥。最後研究限制、未來研究建議之結論也提供了後續研究與管理作為參考。


Due to globalization and the flourishing economy, international organizations and advanced countries take notice that GDP isn't a suitable index to measure their well-being. And they devote to build their own well-being index. In the past, many studies have confirmed that happiness and well-being have positive effects on employee productivity, organizational productivity, employee retention and service performance. However, the definition of “well-being business” has not yet been confirmed. The researchers put few attentions on the factors that influence companies’ willing to put in well-being business, so that when companies want to involve in, they don’t get enough reference.
Therefore, this study is based on the four senses of happiness as a measure of employee well-being. We send the questionnaire to 60 HR employees by network, and use PLS for data analysis. Exploring whether the perceived organizational support, perceived governmental support and perceived social support will impact the well-being self-efficacy, the well-being expectancy outcome, and ultimately affect the degree of willingness of the well-being business. Our study found out that perceived governmental support has a positive impact on perceived organizational support and perceived social support; perceived organizational support has a positive impact on well-being self-efficacy; both well-being self-efficacy and well-being expectancy outcome have positive impact on willingness of the well-being business. In addition, the study found that the sense of security is the important factor that affects the perceived governmental support; the sense of abundant is the important factor that affects the perception organization; the abundant sense is the important factor that affects the perceived social support. According to the results of this study, government and organizations can apply proper strategies via the four senses of happiness while building well-being business. Lastly, limitations and future researched of the research are discussed in the end of the chapter.

摘要 I ABSTRACT II 誌謝 III 目錄 IV 圖目錄 VI 表目錄 VII 第一章、 緒論 1 1.1 研究背景與動機 1 1.2 研究目的 5 1.3 研究流程 6 第二章、 文獻探討 7 2.1 幸福企業 7 2.2 知覺組織支持 19 2.3 社會支持理論 24 2.4 自我效能理論 27 第三章、 研究方法與設計 37 3.1 研究架構 37 3.2 研究假設 38 3.3 研究設計 42 第四章、 資料分析結果 50 4.1 樣本基本資料 50 4.2 問卷測量模型 54 4.3 快樂四感與構面之關聯探討 60 第五章、 結論與建議 62 5.1 研究發現與結論 62 5.2 研究貢獻與建議 65 5.3 研究限制與範圍 70 5.4 後續研究建議 71 參考文獻 72 網路部分 81 附錄 84

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