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研究生: 林姚鴻
Edwin Salistyo
論文名稱: 電子商務在東南亞之國際策略 iPrice Group 之個案研究
Internationalisation of An Infomediary in Southeast Asia: A Case Study of iPrice Group
指導教授: 何秀青
Mei HC Ho
口試委員: 劉顯仲
John S. Liu
管中徽
Chung-Huei Kuan
王孔政
Kung-Jeng Wang
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2018
畢業學年度: 106
語文別: 英文
論文頁數: 104
中文關鍵詞: 國際業務出生於全球信息中介競爭優勢微觀
外文關鍵詞: international business, born global, infomediary, competitive advantage, microfoundations
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  • This case study aimed to analyze how iPrice, an infomediary company, grew faster compared to their peers’ growth in Southeast Asia after their internationalisation, which happened at the beginning of their establishment in 2014. As a guiding framework, Strategic Entrepreneurial Internationalisation (SEI) framework was used. In this investigation, the exploratory longitudinal qualitative study was conducted by observation through working in the company and interviews with the co-founder and key decision-makers in iPrice Group in Kuala Lumpur, Malaysia. Not only the findings entrench the propositions made in the SEI framework, reveal the importance of continuous learning and business model experimentation, as well as their positive relationship to the creation of new competitive advantage, but the findings also show that language, absorptive capability, and agility, are the important microfoundations that supports continuous learning and business model experimentation.


    This case study aimed to analyze how iPrice, an infomediary company, grew faster compared to their peers’ growth in Southeast Asia after their internationalisation, which happened at the beginning of their establishment in 2014. As a guiding framework, Strategic Entrepreneurial Internationalisation (SEI) framework was used. In this investigation, the exploratory longitudinal qualitative study was conducted by observation through working in the company and interviews with the co-founder and key decision-makers in iPrice Group in Kuala Lumpur, Malaysia. Not only the findings entrench the propositions made in the SEI framework, reveal the importance of continuous learning and business model experimentation, as well as their positive relationship to the creation of new competitive advantage, but the findings also show that language, absorptive capability, and agility, are the important microfoundations that supports continuous learning and business model experimentation.

    Abstract vi List of Exhibits ix List of Tables x Chapter 1 Introduction 1 1.1 Research Background 1 1.2 An Overview of Price Comparison Platform in Southeast Asia 5 1.3 Research Objectives 7 1.4 Research Structure 8 Chapter 2 Literature Review 9 2.1 Internationalisation and International Strategy 9 2.2 Internationalisation and E-commerce 10 2.3 A Brief Exposition of Internationalisation Theories 12 2.4 Strategic Entrepreneurial Internationalisation (SEI) Framework 15 2.4.1 SEI and Active Online Internationalisation 19 2.4.3 SEI and Critical Success Factors 20 2.4.4 SEI and Microfoundations 21 2.5 Summary 24 Chapter 3 Research Methodology 26 3.1 The case study approach 26 3.2 Unit of analysis and case selection 27 3.3 Methods of Data Collection 28 3.4 Methods of Data Analysis and Interpretation 30 3.5 Validation of the study 33 Chapter 4 Case Analysis 34 4.1 The Key Elements of Pre-Internationalisation 34 4.1.1 The first co-founder, Heinrich W. 35 4.1.2 The second co-founder, David C. 36 4.1.3 The third co-founder, Konstantin L. 37 4.2 Internationalisation Outcome: The Case Company, iPrice 38 The Concept of ‘iPrice’ 38 Critical considerations before the launch of iPrice platform 38 On the actual launch of iPrice platform and its internationalisation 40 What is the iPrice’ business model? 42 Brief history on the development of iPrice after the first seed funding 43 iPrice’ organisation structure 46 4.3 The Key Elements of Post-Internationalisation 48 4.3.1 Learning Orientation (LO) 48 Implementation of the Objective and Key Results (OKR) framework 49 Encouragement from the CTO 51 iPrice Company Values 52 4.3.2 Business Model Experimentation (BME) 52 On the experimentation of business channels (external activity system) 54 On the reorganisation of business units (internal activity system) 56 4.3.3 Microfoundations on LO and BME 57 On the influence of language on LO and BME 57 On the influence of agility on LO and BME 58 On the influence of absorptive capability on LO and BME 59 4.3.4 Niche Orientation (NO) 59 4.3.5 Asymmetry Exploitation (AE) 60 On the hiring of content writers 60 On the feature in the iPrice website 61 4.4 Main Findings and Theoretical Discussion 62 On the key elements of pre-internationalisation 62 Internationalisation Outcome 65 On the key elements of post-internationalisation 65 4.5 Summary 69 Chapter 5 Conclusion 71 5.1 iPrice‘ Competitive Advantage 71 5.2 Key Theoretical Contributions 73 5.3 Managerial Implications 74 5.4 Suggestions for future research 75 References 76 Appendix 1 List of Interview Questions 89

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    Electronic Articles
    Anandan, R., Sipahimalani, R., Bharadwaj, A., Jhangiani, J., Kim, D., & Ramesh, S. (2016). e-conomy SEA: Unlocking the $200B Digital Opportunity. Retrieved from http://apac.thinkwithgoogle.com/intl/en/research-studies/e-conomy-sea-unlocking-200b-digital-opportunity.html
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    Theses
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    Pereira, M. C. (2015). Uppsala Model versus Born Global Theory: The Case of Bind's Internationalization. (Master's Thesis), Universidade Católica Portuguesa, Lisbon.
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    Siri, S., & Renneby, V. (2014). Internationalizing E-Commerce Companies - A New Paradigm? (Bachelor's Thesis), University of Gothenburg.
    Svensson, K. (2017). The Internationalisation of Swedish eINVs. (Master's Thesis), Uppsala University.

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