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研究生: 洪君薇
Chun-wei Hung
論文名稱: 薪酬公平、員工偏差行為之關係:知覺組織支持之調節效果
The Relationship between Compensation Justice and Employee Deviance: The Moderating Role of Perceived Organizational Support
指導教授: 陳崇文
Chung-wen Chen
李強笙
Chiang-sheng Lee
口試委員: 楊朝龍
Chao-lung Yang
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2013
畢業學年度: 101
語文別: 中文
論文頁數: 70
中文關鍵詞: 薪酬公平程序公平分配公平員工偏差行為組織偏差行為人際偏差行為知覺組織支持
外文關鍵詞: compensation justice, procedural justice, distributive justice, workplace deviance, organizational deviance, interpersonal deviance, perceived organizational support
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在過去已有許多研究探討薪酬公平對組織公民行為之影響,可知組織內的薪酬公平使員工增加自發性行為,也就是組織公民行為,且組織承諾、工作滿意度等都可以增加員工之組織公民行為,由上述可推論,薪酬公平既然對正面工作行為有正向影響,反之,對負面工作行為會產生負向關係,並探討當員工知覺到組織支持時,是否可強化薪酬公平(分配公平、程序公平)與員工偏差行為(人際偏差行為、組織偏差行為)之間的關係。本研究以上班族為研究對象,採問卷調查方式,總計回收245份有效樣本。本研究結果顯示:分配公平與人際偏差行為有負向之關係;程序公平與組織偏差行為有負向之關係;知覺組織支持會調節程序公平與組織偏差行為之間的負向關係。


There are many researches about the influences between compensation justice and organizational citizenship behavior, which make employees have spontaneous behaviors. Moreover, organizational commitment and job satisfaction can positively affect employees’ positive work behavior. Otherwise, to affect negative work behaviors based on anomie theory, we discuss that when people perceived organizational support, whether it can strengthen the relationship between compensation justice (distributive justice、procedural justice) and employee deviance (interpersonal deviance、organizational deviance) or not.
We use the perceived organizational support as the moderator to examine its moderating effect to compensation justice and workplace deviance. Results from a sample of 245 people: distributive justice negatively related to interpersonal deviance; procedural justice negatively related to organizational deviance; perceived organizational support could moderate the relationship between procedural justice and organizational deviance.

論文摘要………………………………………………………………………………I ABSTRACT………………………………………………………..………………...II 致謝………………………………………………………………………………….III 目錄………………………………………………………………………………….IV 圖目錄……………………………………………………………………………….VI 表目錄………………………………………………………………………………VII 第一章 緒論…………………………………………………………………………1 第一節 研究背景……………………………….……………………..…………1 第二節 研究目的…………………...……………………………………………3 第三節 研究流程……………………………...…………………………………5 第二章 文獻探討…………………………………………………………………...6 第一節 員工偏差行為的定義與概念…….………………….…...……………..6 第二節 薪酬公平與員工偏差行為之關係 ………………………...…………10 第三節 知覺組織支持之調節效果 ………………………………...…………14 第三章 研究方法 …………………………………………………………………17 第一節 研究架構與假說..……………………...………………………………17 第二節 研究對象與程序……………...………………………………………..19 第三節 問卷設計與衡量變項………………...………………………………..21 第四節 資料研究方法 ………………………...………………………………25 第四章 研究結果 …………………………………………………………………27 第一節 樣本基本資料分析 ……...……………....……………………………27 第二節 敘述統計與相關係數分析 ……...……………………………………31 第三節 研究假說之檢驗 ………………..…………………………………….34 第五章 研究討論 …………………………………………………………………52 第一節 研究結果之學術意涵 ……………………………………...…………52 第二節 實務管理意涵 …………………………………………...……………55 第三節 研究限制 ………………………………………………...……………56 第四節 未來研究方向 ………………………………………...………………57 參考文獻 ……………………………………………………………………………58 附錄:問卷 …………………………………………………………………………68

一、中文文獻
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2.王湘筠(2012)。「績效評估公平及薪酬公平對組織承諾的影響-以工作滿足為中介變項」。國立中央大學人力資源管理研究所論文。
3.林淑姬(1992)。「薪酬公平、程序公正與組織承諾、組織公民行為關係之研究」。國立政治大學企業管理研究所博士論文。
4.陳至忠(2010)。「薪酬公平與員工工作滿意度之相關研究-兩種經營型態之鋼鐵公司比較」。義守大學工業工程與管理學系碩士班論文。
5.郭正文(2005)。「薪酬公平認知與工作態度相關之探討-以中部某醫學中心之行政人員為例」。中臺醫護技術學院醫護管理研究所碩士論文。
6.黃仲毅(2001)。「薪酬公平的認知與醫院員工工作態度關係之研討」。台北醫學院醫學研究所論文。
7.黃芩毓(2012)。「組織限制與組織挫折:知覺組織支持、負向認同與核心自我評價之調節效果」。中原大學心理學研究所碩士論文。
8.曹羽男(2006)。「組織情境認知、個人道德標準與員工偏差行為之關係」。國立台灣科技大學企業管理系研究所碩士論文。
9.劉慧君(2005)。「探討員工偏差行為之前因」。國立台灣科技大學企業管理系研究所碩士論文。
10.盧姿尹(2012)。「組織生涯管理與離職意願關係之探討:領導-成員交換關係與薪酬公平之中介作用」。國立高雄應用科技大學人力資源發展系論文。
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