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研究生: 蔡佳穎
Chia-ying Tsai
論文名稱: 人格特質與員工偏差行為之關係:權力距離與傳統性的調節效果
The Relationship between Personality and Employee Deviant Behavior:The Moderating Effect of Power Distance and Traditionality
指導教授: 邱淑芬
Su-Fen Chiu
口試委員: 胡昌亞
none
葉穎蓉
none
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2008
畢業學年度: 96
語文別: 中文
論文頁數: 65
中文關鍵詞: 人格特質員工偏差行為權力距離傳統性
外文關鍵詞: personality, employee deviant behavior, power distance, traditionality
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  • 在員工自發性行為的研究中,國內研究比較多是在探討員工正向的工作行為(例如:組織公民行為),比較少是在探討員工負向的工作行為(例如:員工偏差行為)。國外研究雖然曾經指出員工人格特質與員工負向工作行為的關係,不過較少提出影響兩者關係的干擾變數。再者,過去研究所探討的干擾變數,較少突顯出員工個人價值觀的特殊性(例如:員工的傳統性與權力距離)。因此,本研究目的在探討員工人格與員工偏差行為之關係,並加入權力距離及傳統性的干擾因素,以檢視其關係。
    本研究採用問卷調查的方式,共蒐集315份有效問卷。研究結果發現:親和性與情緒穩定性與人際偏差行為呈現負相關,情緒穩定性與審慎性與組織偏差行為呈現負相關。而權力距離對人格特質(情緒穩定性與審慎性)與員工偏差行為之關係具有調節效果。本研究結果有助於企業了解員工人格特質對員工偏差行為的影響,並提出管理上的建議,協助企業減少員工偏差行為而產生資源的浪費。


    Among past empirical research on employee discretionary behavior, in Taiwan most has focused on positive work behavior (e.g., organizational citizenship behavior), less attention has been paid to negative behavior (e.g., employee deviant behavior). Much research has investigated the relationship between personality and employee deviant behavior. However, scant research examines the boundary condition of the above relationship. To fill the gap in past research, the purpose of this study is to investigate the relationship between personality and employee deviant behavior, and to explore the moderating effects of power distance and traditionality on the above relationship.
    Utilizing questionnaire survey, this study investigated 315 employees in various occupations. Results demonstrate that agreeableness and emotional stability related negatively to interpersonal deviant behavior. Emotional stability and conscientiousness was related to negatively organization deviant behavior. Moreover, power distance moderated the relationship between personality (emotional stability and conscientiousness) and employee organizational deviance. Thestady results have practical implications for managers to prevent employee deviant behavior.

    目錄 論文摘要I AbstractII 致謝III 圖目錄VI 表目錄VII 第一章、緒論1 第一節、研究背景與目的1 第二章、文獻探討與研究假設3 第一節、人格特質與員工偏差行為之關係3 第二節、權力距離之干擾效果10 第三節、傳統性之干擾效果15 第四節、控制變項18 第三章、研究方法19 第一節、研究架構與研究假說19 第二節、研究對象與程序22 第三節、問卷設計與衡量變項24 第四節、資料分析方法27 第四章、研究結果30 第一節、樣本基本資料分析30 第二節、敘述性統計與相關係數分析32 第三節、研究假說之檢驗36 第五章、研究結論48 第一節、研究結果之討論48 第二節、管理意涵51 第三節、研究限制52 第四節、未來研究方向54 參考文獻56 附錄:研究問卷64

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