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研究生: 吳明轅
Ming-Yuan Wu
論文名稱: 探討正面情緒之親社會傾向及其持續力-以友伴之愛及自豪感為例
Exploring the prosocial tendencies of positive emotions and their persistence - taking the companionate love and the true pride as an example
指導教授: 吳克振
Cou-chen Wu
口試委員: 張譯尹
Yi-Ying Chang
溫日華
Ri-Hua Wen
蔡瑞煌
Ruei-Huang Tsai
學位類別: 碩士
Master
系所名稱: 管理學院 - 企業管理系
Department of Business Administration
論文出版年: 2019
畢業學年度: 107
語文別: 中文
論文頁數: 69
中文關鍵詞: 正面情緒信賴感親社會行為友伴之愛真實的自豪組織承諾社會連結
外文關鍵詞: positive emotions, social connections, prosocial behavior, companionate love, true pride, trust, organizational commitment
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本研究由正面情緒起始,探討人們受到不同正面情緒的影響時,因不同特性的正面情緒而產生不同的親社會行為(prosocial behavior)傾向,並於研究二探討當處於正面情緒下感知到社會的現實時,正面情緒所帶來的傾向是否仍能主導我們的行為傾向,本文共進行兩次問卷研究並利用T分配進行分析。

結果顯示,研究一部分成立,當導入正面情緒的友伴之愛(companionate love)與真實的自豪感(true pride)時,友伴之愛能有效增強對於人性的信賴,但自豪感則與其相反;友伴之愛能夠增強人們對於社會連結的傾向,而自豪感則是增強對於組織承諾的傾向;研究二則為探討當引起自豪感後對現實困難進行感知,自豪感所帶來的組織承諾是否仍能維持其效果,結果當自豪感帶來的組織承諾遇上了現實的困難時,其效果將大幅縮減。本研究希望能夠進一步提醒企業關於情緒管理的重要性,不但要注重將特定情緒融入自身之企業文化以及日常管理,同時也要注重強化員工關於情緒管理的培訓,並將其視為一長期的願景而維繫之,如此一來不但有助於日常的管理,當組織變革時也能幫助員工更快的適應。


This study starts with positive emotions and explores the different pro-social behavioral tendencies caused by different kinds of positive emotions when employees are affected by different positive emotions. In the second study, we explore the reality of social perception when we are under positive emotions. Whether the tendency brought by positive emotions can still dominate our behavioral tendencies. This paper conducts two questionnaires and uses T distribution for analysis.
The results show that part of the research is established. When introducing the love and true pride of positive emotions, the companionate love can effectively enhance the trust of human nature, but the true pride can’t. The companionate love can enhance the tendency of social connection, while pride is to enhance the propensity to commit to the organization; the second is to explore the perception of real difficulties after the sense of pride, whether the organizational commitment brought by pride can still maintain its effect, be proud When the organizational commitment brought by the sense encounters the difficulties of reality, the effect will be greatly reduced. This study hopes to further remind companies of the importance of emotional management, not only to integrate specific emotions into their corporate culture and daily management, but also to strengthen employees' training on emotional management as a long-term vision. And maintaining it, not only helps the daily management, but also helps employees adapt faster when the organization changes.

目錄 摘要 i 謝誌 v 目錄 vi 第一章 緒論 1 第一節 研究緣起 1 第二節 研究目的 3 第三節 研究流程 4 第二章 文獻探討 5 第一節 友伴之愛 6 第二節 真實的自豪感 8 第三節 信賴感 9 第四節 組織承諾 10 第五節 社會連結 12 第三章 研究一 14 第一節 研究理論與假說 14 第二節 研究架構 15 第三節 問卷設計 16 第四節 操弄方法 17 第一項 參與者和設計 17 第二項 刺激 17 第五節 操弄檢測 17 第六節 結果 18 第七節 討論 20 第四章 研究二 22 第一節 研究理論與假說 22 第二節 研究架構 23 第三節 問卷設計 23 第四節 操弄方法 25 第一項 參與者和設計 25 第二項 刺激 25 第五節 操弄檢測 25 第六節 結果 26 第七節 討論 28 第五章 結論與建議 30 第一節 結論與管理意涵 30 第二節 限制與建議 34 文獻 35 附錄 43

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