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研究生: 陳榮美
Suerra Yosensia Chen
論文名稱: 東南亞消費者對可持續有機保養品購買和支付更多費用的意願之研究
Purchase Intention and Willingness to Pay More for Sustainable Skin Care Product in Southeast Asia
指導教授: 吳克振
Wu, Cou-Chen
口試委員: 張順教
Chang, Shun-Chiao
王蕙芝
Wang, Hui Chih
學位類別: 碩士
Master
系所名稱: 管理學院 - 管理學院MBA
School of Management International (MBA)
論文出版年: 2022
畢業學年度: 110
語文別: 英文
論文頁數: 59
中文關鍵詞: Theory of Behavioural ControlOrganic Skin CarePurchase IntentionWillingness to Pay MoreSoutheast Asia
外文關鍵詞: Theory of Behavioural Control, Organic Skin Care, Purchase Intention, Willingness to Pay More, Southeast Asia
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Southeast Asia has been considered as a new land of opportunity that has a lot of room for growth in the beauty and personal care market. Even after Covid-19 struck, the sales in both Indonesia and Vietnam increased through digital sales. This means Indonesia and Vietnam have promising market prospects for sustainable organic skincare. The research study was conducted by including two groups, a total of 239 valid responses were collected from the control group, whereas 309 valid responses were collected from the experimental group. Structural Equation Model (SEM) was employed to analyze the data using SPSS AMOS. The results showed beauty and environmental consciousness, as well as attitude and perceived value as mediating variables playing an important role in the purchase of organic skincare products in Indonesia and Vietnam. In addition, this study also found that green messages that trigger consumer beauty, health, and environmental consciousness can lead to positive consumer behavior toward sustainable organic skincare products.


Southeast Asia has been considered as a new land of opportunity that has a lot of room for growth in the beauty and personal care market. Even after Covid-19 struck, the sales in both Indonesia and Vietnam increased through digital sales. This means Indonesia and Vietnam have promising market prospects for sustainable organic skincare. The research study was conducted by including two groups, a total of 239 valid responses were collected from the control group, whereas 309 valid responses were collected from the experimental group. Structural Equation Model (SEM) was employed to analyze the data using SPSS AMOS. The results showed beauty and environmental consciousness, as well as attitude and perceived value as mediating variables playing an important role in the purchase of organic skincare products in Indonesia and Vietnam. In addition, this study also found that green messages that trigger consumer beauty, health, and environmental consciousness can lead to positive consumer behavior toward sustainable organic skincare products.

ABSTRACT i ACKNOWLEDGEMENT ii TABLE OF CONTENT iii LIST OF TABLES v LIST OF FIGURES vi CHAPTER 1 INTRODUCTION 1 1.1. Background 1 1.2. Research Problem 3 1.3. Research Purpose 4 CHAPTER 2 LITERATURE REVIEW 5 2.1. Sustainability 5 2.1.1. The Concept of Sustainability in the Cosmetic Industry 6 2.1.2. Organic Skin-Care Market in Southeast Asia (Indonesia & Vietnam) 8 2.2. Theory of Planned Behaviour 9 2.2.1. Perceived Behavioural Control 9 2.2.2. Subjective Norm 10 2.2.3. Attitude 10 2.3. Environmental Concern 11 2.4. Health Consciousness 11 2.5. Beauty Consciousness 12 2.6. Perceived Value 12 2.7. Purchase Intention 13 2.8. Willingness to Pay More 14 2.9. Theoretical Framework 15 2.9.1. Hypothesis Development 15 2.9.2. Research Framework 20 CHAPTER 3 RESEARCH METHODOLOGY 21 3.1. Research Approach and Design 21 3.2. Questionnaire Design 21 3.3. Research Variable 24 3.4. Data Collection Method 25 3.5. Data Analysis 25 3.5.1. Descriptive Analysis 25 3.5.2. Statistical Analysis 25 3.5.3. Mediation Effect Analysis 27 CHAPTER 4 DATA COLLECTION AND ANALYSIS 28 4.1. Survey data collection 28 4.2. Manipulation Check 32 4.3. SEM Analysis 34 4.3.1. Measurement Model 34 4.3.2. Structural Model 38 4.4. Mediation Effect Analysis 42 CHAPTER 5 RESULT AND CONCLUSION 45 5.1. Result & Discussion 45 5.2. Conclusion 46 5.3. Theoretical Implications 46 5.4. Managerial Implications 47 5.5. Research Limitation and Suggestion 47 REFERENCES 48

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